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Hersey & Son Reviews

4.9 Rating 7,761 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love the bangle,our granddaughter will love it too.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Second item I've bought and I couldn't be happier 😌”

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(Walton-on-Thames) - Posted 1 week ago

“I highly recommend this jeweller. The range of different styles, the customer service is superb, the quality is excellent. I'm so glad I've found this silver smith.”

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(Walton-on-Thames) - Posted 1 week ago

“Excellent quality delivery also good”

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(Walton-on-Thames) - Posted 1 week ago

“Lovely necklace and earrings, arrived very promptly, very pleased with my purchase, now hope the wife is!”

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(Walton-on-Thames) - Posted 1 week ago

“I have purchased a few items & I have always been pleased with the quality, I bought the molten dog tag for my Grandson's 18th birthday & he loves it. My most recent purchase is for another 18th birthday & hopefully she will like her pendant & earrings ☺️”

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(Walton-on-Thames) - Posted 1 week ago

“I was delighted to receive the engraved napkin ring I ordered for my Granddaughters christening. It is beautiful and the delivery was very quick and efficient. Many thanks”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“My order was the second placed with your company. I purchased ankle bracelets for for two granddaughters which I will put away for Christmas. They loved the necklaces I brought last time wear them every day.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“I bought a lovely silver cross with curb chain as a special birthday present. I realised that I should have chosen the smaller size cross and my returned order was very swiftly amended and sent back out to me. Great service and communication!”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Thrilled with my bracelet..and the delivery was so quick…”

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(Walton-on-Thames) - Posted 2 weeks ago

“Lovely quality solid silver cufflinks with son’s name engraved, very nicely presented with gift bag. Thank you very much, he loves them.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Amazing quality product and swift customer service. I messaged with a question about the width of an anklet and received a very helpful response almost immediately. The beautiful figaro anklet I purchased was delivered the next day - I’m over the moon with it and will be returning. Thankyou!”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Can’t praise their customer service enough, had a slight problem with my order & a replacement was immediately sent out & received the next day. Beautiful items received & the engraving was perfect, the recipient was very happy with their gift. Definitely recommend purchasing from this company.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Bought a silver chain for my son’s birthday. He’s delighted with it, sits beautifully and it’s well made. Thank you 🙏”

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(Walton-on-Thames) - Posted 2 weeks ago

“What an amazing company. I needed a bracelet as a gift earlier than I thought, I emailed to see if they could help me. I got a reply so quickly. The bracelet I chose was engraved for me and sent out for next day delivery. It’s beautiful and my grandson loved it! I couldn’t speak highly enough of the service and bracelet. Thank you.”

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(Walton-on-Thames) - Posted 2 weeks ago

“Excellent product with fast delivery”

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(Walton-on-Thames) - Posted 2 weeks ago

“Quick service very informative website”

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(Walton-on-Thames) - Posted 2 weeks ago

“Amazing quality!”

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(Walton-on-Thames) - Posted 2 weeks ago

“Beautiful silver necklace, good quality and well presented and packaged.”

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(Walton-on-Thames) - Posted 2 weeks ago

“I needed some silver studs and they are just what I wanted. They arrived the next day and I've been wearing them in my second piercing ever since! Excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

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Hersey & Son is rated 4.9 based on 7,761 reviews