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Hersey & Son Reviews

4.9 Rating 7,371 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to order the item was exactly as stated my partner loved the quantity bracelet and it was excellent value for money. I will be using Hersey again in the future.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Exceptional quality and service. My husband loves his new necklace and even when I ordered the wrong size, they made it very easy to exchange.”

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(Walton-on-Thames) - Posted 1 week ago

“Very nice little Christening gift It arrived very promptly and I've had a nice thank you message from the recipients”

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(Walton-on-Thames) - Posted 1 week ago

“Beautiful necklace and initial pendants. The quality is clear to see and we are so happy with the purchase. Great value for money and fast delivery too!”

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(Walton-on-Thames) - Posted 1 week ago

“Excellent service. Delighted with my silver necklace.”

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(Walton-on-Thames) - Posted 1 week ago

“I received the personal engraved cufflinks the other day and they were perfect , thank you 😊”

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(Walton-on-Thames) - Posted 1 week ago

“This is my 4th piece of jewellery from Hersey and son.. the quality is excellent. Not much more to say. Reasonably priced , but absolutely excellent products.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“I bought the St Christopher necklace for my son's 24th birthday, he’s not one for jewellery, but he loved it and hasn’t taken it off since ! I thought it was very good quality, nicely packaged and presented with timely delivery and much nicer than those I had seen on the high street. Thank You !”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Absolutely fantastic. Really pleased I found the website & I think I’ll be buying from here again. Quality bracelet for my husband & lovely packaging with fast delivery.”

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(Walton-on-Thames) - Posted 2 weeks ago

“Lovely product Quick easy efficient service thankyou”

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(Walton-on-Thames) - Posted 2 weeks ago

“Very pleased with product and delivery. Prompt reply to my email too.”

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(Walton-on-Thames) - Posted 2 weeks ago

“I've made lots of purchases from Hersey over the years and in every case I've been delighted with the service and the quality of their products.”

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(Walton-on-Thames) - Posted 2 weeks ago

“Excellent service from start to finish 10/10”

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(Walton-on-Thames) - Posted 2 weeks ago

“Bought a silver bangle for our daughter in laws special birthday. She loved the bangle it was beautiful. The gift bag was very smart and made the gift perfect.”

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(Walton-on-Thames) - Posted 2 weeks ago

“Chunky Saint Christopher chain really good quality for the price.”

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(Walton-on-Thames) - Posted 2 weeks ago

“My bracelet arrived very quickly but I was disappointed as the clasps was broken, but Hersey were so helpful i returned the bracelet and got a refund with out any trouble. I am now going to reorder from them for a replacement. Can ask for better customer service.”

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(Walton-on-Thames) - Posted 2 weeks ago

“So pleased with my purchase - beautifully and carefully presented. Highly recommended Company - a pleasure to deal with. Thank you 😊”

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(Walton-on-Thames) - Posted 2 weeks ago

“Lovely cuff links. Very quick order and delivery. Lovely packaging”

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(Walton-on-Thames) - Posted 2 weeks ago

“My dealings with Hersey were efficient, straightforward and timely. I certainly felt they were a responsible company.”

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(Walton-on-Thames) - Posted 2 weeks ago

“I have ordered before and bought some special gifts- the service is very good and the items are just lovely. I’m always happy with my purchases, I had cufflinks this time with initials engraved on them - they are stunning !”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

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Hersey & Son is rated 4.9 based on 7,371 reviews