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Hersey & Son Reviews

4.9 Rating 7,030 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,030 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order lodged on a Wednesday and received in Australia 5 days later , beautifully presented . I’m very pleased with the silverware . Prepurchase emails also very helpful to establish best delivery option . Highly recommend. Sibella”

Hersey & Son 5 star review on 24th September 2025

Hersey & Son 5 star review on 24th September 2025

Hersey & Son 5 star review on 24th September 2025

Hersey & Son 5 star review on 24th September 2025

Hersey & Son 5 star review on 24th September 2025

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“An interesting and wonderful find, and a company that I never knew existed. Excellent choices, and website, and the 'About us' is always informative for providing 'backstory'.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I ordered a silver chip fork with a message engraved for a gift , it was beautifully made and arrived quickly! Thank you so much”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I just bought a silver Hall marked golf marker with my friends name on it as a gift. He loves it and said that he had never seen anything like it before so he's chuffed to bits, that pleases me too! Great service and packaging, good job guys!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I ordered an extra large silver bangle that when it arrived it was great quality however was a little too big so contacted contacted customer service who where happy to exchange for a large size and did this over two days. Great quality and service!”

Hersey & Son 5 star review on 23rd September 2025

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Very pleased; easy purchase process, kept informed of progress and pleased with the final product”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Couldn’t be more impressed with this company. Really high quality silver jewellery, for such an affordable price and delivered quickly. Buying more ASAP!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“So i ordered a bracelet on line, measuring my previous bracelet as a guide and theone that arrived was just too big. I gave them a call, super friendly and helpful, arranged for the old to be returned and a new one ordered. Seamless ! A joy to deal with. And my bracelet, its fabulous !”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Very good service 👏 quick delivery and lovely packaging. I was looking for a Silver Bracelet for my 60th Birthday as a present from my Parents. I saw and purchased a Silver Ball Cuff @£100, it is lovely and I am very pleased with it, I purchased the size medium and it's just right, you can adjust it carefully to your required width. Very pretty and so comfortable. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Good quality product and packaged well. Bought as a gift and the recipient was very impressed with the quality.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Great choice of earring. Excellent customer service too.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I was delighted with the choice of products on offer, the level of customer service is superb, I was amazed at the speed of delivery and my wife was delighted with her gift.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Re MENS SQUARE SIDED OPEN SILVER BANGLE… a beautiful, high quality & personalised cuff bangle bought for my son’s 21st, we love it & so does he. Quick delivery too. Highly recommend!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Purchased a personalised tie pin for my grandsons christening ( from his great grandparents) Quality is fantastic and service was great”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Bought the heart anklet for my daughter for a birthday present , she loves it , looks very well made and strong and good quality.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“It was a pair of cuff links for my husband. As it was a special wedding anniversary present of 25years. He absolutely loved them, and customer service was great.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Silver coaster is of very good quality. It is a gift and I'm sure the recipient will be delighted. It came in a very smart gift box. It was delivered as promised, and Riyal Mail delivered it within the 2 hour time slot.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Very helpful with question I had and very prompt reply. Item dispatched promptly and wrapped really nicely. Would recommend company based on my experience.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Item as advertised, as this was one size only I was a little concerned about the fit ..... bit it's a good fit not too lose and not too tight.... highly recommended.... delivery was as advertised... high quality item.”

Hersey & Son 5 star review on 15th September 2025

Hersey & Son 5 star review on 15th September 2025

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Great description on website. Fair price. Prompt delivery and really great quality silver chain. Complimentary cleaning cloth a nice touch. Will definitely use Hersey again- thank you ☺️”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

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Hersey & Son is rated 4.9 based on 7,030 reviews