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Hersey & Son Reviews

4.9 Rating 7,368 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,368 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks, well received in a timely manner and as advertised.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I ordered a wonderful leather and silver bracelet for my husband, it was engraved with his initials. He is a tall man so ordered the biggest size! It was perfect 👌He loves it! delivered very quick. Thank so very much.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Ordered around Christmas, with standard delivery, and it came within two days. Absolutely ideal, and the remark of a great business.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I bought a personalised Christmas gift for my nephew. The whole process was fast, easy, and excellent value for money. He was very pleased with his gift.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Just like to say thank you for the beautifully made solid silver band I ordered for my wife, this isn’t the first order and definitely not the last , beautifully made and excellent quality many thanks again”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“So glad I found them through google. Lovely items on website. We ordered literally a couple of days before Xmas and the jewellery arrived on time. Daughter loves her presents. Helpful and informative company. Would recommend.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“First class customer care. My order was for a beautifully engraved bracelet.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Receive my hoop earrings in time for Christmas they are beautiful thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Purchased bangle Excellent piece of jewellery Highly recomend”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Fantastic experience from start to finish. I would 100% recommend this company and would happily order again.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Amazing quality and beautifully crafted. Love the addition of silver polishing cloths. But wish that it came in a more luxurious packaging and now a plain brown box as the packing needs to match the quality of the products. Luxurious, elegant and timeless. I’d rather pay a little more and have the packaging reflect the quality and elegance of the product.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Beautiful necklace - daughter is thrilled to bits with it!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Beautiful jewellery which family and friends I’ve gifted to love; not to mention the cheeky few bits I’ve bought for myself! 😉 and on top of all that they offer excellent customer service. If only other online companies were half as good as Hersey. They always answer the phone and you can speak to a real person not an automated chat bot and if you need something urgently they pull out all the stops to help. Can’t recommend them highly enough..”

Hersey & Son 5 star review on 26th December 2025

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Simply beautiful necklace, my partner was really happy to receive”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Really pleased with the paper chain necklace and bracelet. Prompt delivery”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“My son is very happy with his st Christopher medallion. The silver chain is delicate but still perfect for a young man. Thank you for your craft”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“This is the 3rd bangle I’ve purchased from Hersey for my daughter and I will continue to do so absolutely brilliant quality and brilliant service thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I ordered a silver napkin hook for my husband, engraved with his initials. It arrived beautifully packaged and in time for Christmas. He was absolutely delighted with his gift - he has a lot of dinners with friends at various clubs and organisations he belongs to, and his shirts do suffer! He's looking forward to using his very classy, hallmarked napkin ring in the New Year!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Beautiful silver man’s bracelet engraved in lovely packaging and box. Easy to order and arrived extremely quickly. Thank you extremely happy with the workmanship quality and service of the bracelet. I would highly recommend”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“: This company is outstanding. The product is beautiful and absolutely worth the money, and the presentation is just as impressive. I made a mistake when personalising one of my bangles (entirely my fault), but one quick email and they fixed it immediately—no fuss, no drama. They even applied the 10% first-time customer discount I’d forgotten to use. Shipping was incredibly fast, and I received my order in record time. I’m already planning my next purchase and will happily recommend this company to friends and family. I honestly can’t speak highly enough of this company”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

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Hersey & Son is rated 4.9 based on 7,368 reviews