Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,640 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,640 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“The magnifying glass was very pleasing. The only criticism that I have is your site is misleading in that it offers a 15% discount to first time buyers. Perhaps you would like to correct this. Otherwise I am pleased with my transaction. Thank you.”

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Posted 1 year ago

“I am delighted with the silver egg cup - a handsome Christening gift, with name engraved. Everything about this speaks of craft and care - the elegant cup, the engraving, the box, tissue, drawstring bag and cleaning cloth - all perfect. The history of the workshop is its own recommendation. And an extremely competetive price for such value. Thank you - a joy forever”

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Posted 1 year ago

“Wonderful quality, craftsmanship and service as always”

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Posted 1 year ago

“Excellent. Just the right size-look very classy. Quality excellent , especially for the very reasonable price. Service again very good indeed. Have purchased from Hersey before and would highly recommend.”

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Posted 1 year ago

“Ordered an item. Was as described and ordered the next day delivery. Arrived next day and very pleased with the item”

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Posted 1 year ago

“First class service 10/10”

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Posted 1 year ago

“I was looking for two wine coasters that were beautiful but simple, of understated splendour. The heavy quality coasters I bought were perfect. And so was the service, they were delivered surprisingly quickly.”

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Posted 1 year ago

“Love my new bracelet. It came on time and is a stylish addition to my silver jewellery”

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Posted 1 year ago

“Very Happy with my purchase. Beautifully made silver chain. Delivered quickly and arrived on time. Thank you.”

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Posted 1 year ago

“Hersey is my go to for jewellery presents, the quality and uniqueness if second to none.”

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Posted 1 year ago

“Perfect present. Dealt with this company before, always give outstanding, swift professional service. Received the next day. Outstanding.”

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Posted 1 year ago

“I don't normally write reviews. But the service from Hersey was exceptional. I ordered an engraved napkin ring and as it was despatched within a day I thought that there must be a mistake or not engraved. It turned up exquisite and engraved. Brilliant, thank you so much.”

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Posted 1 year ago

“Amazing piece of silverware. Nicely polished with neat engraving”

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Posted 1 year ago

“The sterling silver salt mill is wonderful but due to the poor gift wrapping, at a cost of £10, I can only give a 4 star review. Still, next time, I will opt to gift wrap the parcel myself in which case perhaps a 5 star review would result. Comparisons are invidious, but the gift wrapping by Wentworth jigsaw puzzles uses plenty of elegant wrapping paper, (Hersey's wrapping paper barely covered the object), a generous ribbon with a beautiful bow (Hersey had no ribbon at all), and a formal gift card ( Hersey had no gift card) and so all in all Hersey gift wrapping was a disappointment ... even though the object was stupendous.”

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Posted 1 year ago

Hi, Thank you for your recent order and feedback. We are pleased to hear you are happy with the salt mill. We do not charge for gift wrapping and offer this service free of charge, we simply wrap the order in silver coloured paper. If a gift card is requested we are always happy to handwrite a gift card and send with the order. Generally this service is used by customers wishing to send a gift direct to the recipient. With many thanks Hersey Silversmiths

Posted 1 year ago

“Hi . A little bit smaller than I thought but am happy with it. 👍”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Most beautiful St Christoper brought for my sons 18th birthday. He loves it! Amazing quality and packaged beautifully Can really tell the difference from buying from a Silversmith”

Hersey & Son 5 star review on 25th June 2024

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Posted 1 year ago

“Both the service and end product were great. The ordering process online was very easy, and the money clip arrived very promptly. The money clip was excellent quality, and the engraving was perfect. I was very happy with everything and my fiancé was delighted with his gift.”

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Posted 1 year ago

“Lovely piece for my son’s 21st birthday, great service and the engraving looks great. The product was as described having all the dimensions shown really helped make my decision. I definitely recommend this company.”

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Posted 1 year ago

Thank you for taking the time to review your order. We are pleased to hear that you are happy with your order.

Posted 1 year ago

“Ordered this beautiful st Christopher for my sons 18th also as he’s going away to university too, great quality, Good cannot wait to gift it to him.”

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Posted 1 year ago

Hersey & Son is rated 4.9 based on 7,640 reviews