Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,837 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,837 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Brilliant service , beautiful items ,”

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Posted 2 years ago

“Lovely bracelet”

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Posted 2 years ago

“Always a pleasure to deal with Hersey. Great quality and customer service. Ordered gold stud pearl earrings and 48 hours later recieved safely.”

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Posted 2 years ago

“Perfection 🥰”

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Posted 2 years ago

“Very good customer service and prompt delivery,lovely keyring,second one from Herseys for 2 grandsons 21st presents very appreciated”

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Posted 2 years ago

“absolutely beautiful well worth the money”

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Posted 2 years ago

“A beautiful St Christopher necklace purchased for a gift with a personal engraving on the back. Extremely happy with my purchase. Great transaction and a speedy delivery.”

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Posted 2 years ago

“Since 2013 we have purchased several items from Hersey & Son, as gifts for our grandchildren. We recently purchased a gift and asked for it to be engraved. Unfortunately, upon receipt we identified an issue. We contacted Hersey & Son and Eraina couldn't have been any more apologetic. A replacement item was engraved and sent out with an hour and was with us in less than 24 hours. Many online suppliers could learn a great deal about excellent customer service from Eraina and Hersey & Son. Thank you once again for everything that you have done.”

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Posted 2 years ago

“I bought these cuff links as a 21st birthday present for my son. They arrived on time, expertly packed and looked amazing. My son’s reaction was wonderful to see as he had a beaming smile. Thank you”

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Posted 2 years ago

“The service was excellent, the item was just as described and makes a lovely gift foe a younger member of the family. Overall I am very pleased and have already recommended the Company to my friends. thank you Chris Kelly”

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Posted 2 years ago

“Excellent craftsmanship.”

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Posted 2 years ago

“This money clip was a birthday present for my son. He loved it. The quality was great and it had a really good weight to it. The engraving of his initials on the front were perfectly done. A classic piece for a young man….”

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Posted 2 years ago

“Beautiful paper weight/ magnifying glass. I bought this for my husband's Silver Wedding present and I'm so pleased with the quality and engraving. Would highly recommend this company and will be happy to shop with Hersey's again.”

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Posted 2 years ago

“My daughter has just opened her silver bangle which was a special birthday present. It is beautiful, stylish and wonderful quality. I would definitely recommend your shop and purchase again. Thankyou”

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Posted 2 years ago

“Item was just as described and a perfect fit. Communication of order progress was excellent, the box and gift bag were lovely. I would recommend Hersey and will certainly be ordering again from them.”

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Posted 2 years ago

“Excellent service and a great product.”

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Posted 2 years ago

“Very quick delivery and lovely bracelet”

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Posted 2 years ago

“Beautiful item, well presented and very quick delivery, I would not hesitate to purchase again from this company.”

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Posted 2 years ago

“Bought as gift for my Son, lovely purchase and fast delivery.”

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Posted 2 years ago

“Stunning piece , really happy with it , can’t wait to wear it”

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Posted 2 years ago

Thank you for taking the time to leave a review. The Silver T Bar necklace is one of our favourites! Many thanks Hersey Silversmiths

Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,837 reviews