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Hersey & Son Reviews

4.9 Rating 7,837 Reviews
98 %
of reviewers recommend Hersey & Son
Company Reviews Product Reviews
3,603
 Metrics
4.9
Based on 7,837 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
135
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Fantastic, friendly and super-fast service.”
Helpful Report
(Walton-on-Thames) - Posted 2 years ago
Peter Mitchell OBE
Verified Buyer
“THE SERVICEWAS QUICK AND EFFICIENT , i WAS HOPEING TO VISIT YOUR SHOP FOR OTHER ITEMS, BUT COULD NOT FIND AN ADRESS IN CENTRAL lONDON.”
Helpful Report
(Walton-on-Thames) - Posted 2 years ago
Rachel Matthews
Verified Buyer
“Beautiful bangle for my sons 21st. He absolutely loves it. Very special and personal feel to Hersey thank you.”
Helpful Report
(Walton-on-Thames) - Posted 2 years ago
Anonymous
Verified Buyer
“Silver Money Clip a really lovely item just what I was looking for. Ordered & delivered within 48 hours perfect thank you so much.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Beautiful piece of quality jewellery at a reasonable price. Arrived quickly, would recommend this silversmith.”
Helpful Report
(Walton-on-Thames) - Posted 2 years ago
Carol SMITH
Verified Buyer
“This necklace was the second peice of jewellery from you and i am extremely pleaed with both. Would recommend.”
Helpful Report
Posted 2 years ago
Jan Ross
Verified Buyer
“Silver bangle No 2. Its beautiful, excellent quality. It was a perfect gift for my 82 year old mum. This is my fourth bracelet to date. They are superb gifts for special occasions. The gift box and presentation just add to such great service. Bracelet arrived on time too. Thank you x”
Helpful Report
(Walton-on-Thames) - Posted 2 years ago
John Ronald
Verified Buyer
“Purchased a small bracklet for my Grandson , swift delivery and well made , he loves it...”
Helpful Report
(Walton-on-Thames) - Posted 2 years ago
Terry Reeves
Verified Buyer
“Lovely crafted chain”
Helpful Report
(Walton-on-Thames) - Posted 2 years ago
Anonymous
Verified Buyer
“I purchased the matt silver bracelet which looks better in real life than it does on the website! Always a gamble buying jewellery online but I'd definitely buy from Hersey again.”
Helpful Report
(Walton-on-Thames) - Posted 2 years ago
Anonymous
Verified Buyer
“Great website and information. Very quick service.”
Helpful Report
Posted 2 years ago
Sandra Gordon
Verified Buyer
“What a beautiful little bracelet for my grandson,my daughter loved it .Thank you”
Helpful Report
(Walton-on-Thames) - Posted 2 years ago
Hazel Brown
Verified Buyer
“Great service and the cuff links were perfect. Thank you”
Helpful Report
(Walton-on-Thames) - Posted 2 years ago
Karl Ward
Verified Buyer
“Excellent Service.Prompt delivery. Nice packaging and box”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I have purchased quite a few items from Hersey, lovely quality, beautifully made. My go to for silverware.”
Helpful Report
Posted 2 years ago
Elisabeth Robinson
Verified Buyer
“Thank you my husband was delighted with the beautiful silver cross”
Helpful Report
Posted 2 years ago
Margaret Lock
Verified Buyer
“Very quick no fuss service”
Helpful Report
Posted 2 years ago
Ruth Dangerfield
Verified Buyer
“I'm really pleased with the bottle stopper, it looks really lovely and hope husband will be pleased with it. Thankyou so much.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy to order and delivery was on time. One suggestion: item was wrapped in lovely tissue paper but it was stuck down. In order to check the item was undamaged and exactly what I ordered I had to almost destroy the paper.”
Helpful Report
Posted 2 years ago
Margaret M Eva
Verified Buyer
“Thrilled with my Hersey Silver Bracelet! Looks superb & is excellent quality!”
Helpful Report
Posted 2 years ago
Hersey & Son is rated 4.9 based on 7,837 reviews
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