Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,468 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,468 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Have not received the order yet.”

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Posted 1 year ago

“Excellent service throughout”

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Posted 1 year ago

“I recently purchased a beautiful silver cross from this jewellery store, and I'm absolutely thrilled with my experience. The quality of the piece is outstanding, with a sleek design and a lovely finish. The craftsmanship is evident in every detail, and it’s clear that they take pride in their work. The customer service was exceptional from start to finish.. The shipping was also fast and the item arrived well-packaged. Overall, I couldn’t be happier with my purchase. I highly recommend this store to anyone looking for high-quality jewelry and excellent service. I'll definitely be coming back for more!"”

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Posted 1 year ago

“We ordered a black leather and silver bracelet for a colleague who is leaving us. It arrived very quickly, beautifully engraved and boxed. High quality bracelet, would definitely buy again.”

Hersey & Son 5 star review on 5th May 2024

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Posted 1 year ago

“Lovely little silver fish and chip fork, no more problems getting splinters in the mouth from the more traditional wooden ones. Plus because it will last forever helps the environment in its own tiny way!”

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Posted 1 year ago

“I recently received my order of a napkin ring and egg cup & spoon set and was very impressed by the quality of workmanship. These items arrived promptly in attractive pouches and boxes. I would have no hesitation in recommending Hersey and Son to anyone. Thankyou.”

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Posted 1 year ago

“Lovely item. Beautifully packaged.”

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Posted 1 year ago

“I’d done quite a lot of looking around before purchasing - comparing bangle widths and weights and the one I purchased from Hersey looked the best option and I wasn’t disappointed, I love it 😍”

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Posted 1 year ago

“Delivery was prompt and item well protected Nice quality gift box Very pleased with the design and quality of the bracelet Highly recommend”

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Posted 1 year ago

“Hersey fufilled my order together with the inscription required on the beautiful silver in 48 hours. They are faster than Ocado!”

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Posted 1 year ago

“I placed my order on a Friday morning and it arrived on the following Saturday afternoon. Very pleased.”

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Posted 1 year ago

“I ordered it for my mom! It’s so beautiful, thank you!”

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Posted 1 year ago

“Ordered an id bracelet for my grandson, it was really well-made , and was chunky enough for him. Beautifully engraved and the service was very quick. Highly recommended.”

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Posted 1 year ago

“Excellent product and speedy delivery. Very happy”

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Posted 1 year ago

“First time I have bought Jewellery on line but knew what my Wife wanted (Tree of Life silver bracelet). Hersey & Son provided this on time, to great quality and at an affordable price. My Wife was made up as this now compliments her earings and necklace.Thank you Hersey & Son.”

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Posted 1 year ago

“Your service was excellent. You didn’t have exactly what I wanted in stock so you phoned and offered an alternative and still delivered on time so thanks very much. I couldn’t recommend you enough.”

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Posted 1 year ago

“The quality of my silver cross and chain is amazing! The only way to describe it is “beautifully crafted”. It also got sent to me in record time. Thank you 🙏”

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Posted 1 year ago

“Good that it’s possible to buy Sterling silver”

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Posted 1 year ago

“really good quality bracelet, very happy with product”

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Posted 1 year ago

“Excellent service. Couldn't believe how quickly I received my order even though I had engraving. Delighted with item for gift.”

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Posted 1 year ago

Hersey & Son is rated 4.9 based on 7,468 reviews