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Hersey & Son Reviews

4.9 Rating 7,377 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,377 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super service and beautiful product!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Hersey have a very easy to use website and their delivery was rapid and efficient. The napkin rings were a Christmas present to our son’s family, but sadly were not the same as four rings we bought earlier. So we had to return the rings to Hersey and wait until the heavier rings will be in stock. An email to Hersey confirmed their receipt and a refund sent immediately. We look forward to learning that the heavier rings are in stock so we can reorder and finally give our son’s family their belated Christmas present!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Good quality product nicely engraved would highly recommend I will continue using them for that special item. Arrived quickly great service”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Excellent service. Prompt delivery with communication. Lovely piece of jewellery presented well. I wouldn't hesitate to use you again.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Absolutely amazing”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“As always, quality products and delivery on time. Our goddaughter will love the little cross necklace and personalised bracelet.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Top qualité et très joli”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“We have recently made three purchases from Hersey and on every occasion have been impressed by their service. It is good to be able to speak to a human and on each occasion they have been really helpful and pleasant and nothing is too much trouble. The quality of their jewellery is excellent and without doubt we shall be purchasing from them again. We cannot recommend them highly enough.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“My two gifts for grandchildren were ordered delivered and packed very professionally. Thank you. Both gifts well received.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Good prompt service from Hersey. I had to return the bangle as it was too big for my son’s wrist. I was quickly refunded and the replacement was delivered promptly. My son is delighted with it. The quality is beautiful, would recommend.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I bought an ankle bracelet last year and my daughter loves it , very pretty and feels strong and great quality . Just recently I bought a paper clip bracket for my self as I was pleased with my first purchase and I was not disappointed it’s lovely I shall love wearing it”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Excellent timeless piece - very well made - high quality and a great price point . I have had many compliments .”

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(Walton-on-Thames) - Posted 1 month ago

“Bought 2 silver heart necklaces for my nieces as last minute Christmas presents. The necklaces arrived the next day and my nieces absolutely love them. Very happy with my purchase.”

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(Walton-on-Thames) - Posted 1 month ago

“There silver is out of this world! It’s solid and well worth money !! I have two bangles and a halo ring, I got sizing wrong of the ring and the people were pleasant and I had no trouble at all. I would recommend and always get my silver from here.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I have bought a few pieces of Silver from Hersey&Son, stunning pieces, the care and attention to detail is Brilliant. 5*Thats why i keep coming back for more.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Beautiful candlestick. Presented in a lovely gift box. Speedy delivery. Pure class”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Answered a query quickly and order processed efficiently. Bracelet purchased lovely”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Excellent service and order received within a few days of purchasing. Product is great quality and value for money.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Recent purchase of a bracelet. Just perfect in every every way. Heavy good quality silver. Beautifully made. Would never use anyone else from now on.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“We bought the Russian silver bracelet for our granddaughters 18th birthday. It is as beautiful as she is and she absolutely loved it. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

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Hersey & Son is rated 4.9 based on 7,377 reviews