Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,357 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,357 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the wrong size earrings. Return process & reorder very straightforward & quick.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Ordered this as a 18 birthday present. It looks lovely and very good leather bracelet. I hope the birthday boy likes it?”

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(Walton-on-Thames) - Posted 3 weeks ago

“In a word "Brilliant". Service and quality perfect. Our purchase was a gift and we were very happy. This is our first experience with Hersey but we couldn't be happier with the outcome. The personalised book mark we purchased was exactly as described, perfectly executed and beautifully packaged. Well done.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Excellent service. Good range of choice of silver jewellery from which to choose. The ordering process was simple to follow and delighted that the jewellery was dispatched and delivered quickly. Packaging very good Thank you”

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(Walton-on-Thames) - Posted 3 weeks ago

“Second silver item purchased from Hersey. Good quality. My torque bracelet looks great. Wife loves her earrings.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Beautiful hammered silver cuff and great customer service”

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(Walton-on-Thames) - Posted 4 weeks ago

“Exchanged a pendant which my son was not keen on & was extremely pleased to receive the replacement the very next day. My son is very happy with the replacement.”

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(Walton-on-Thames) - Posted 4 weeks ago

“My husband loves it excellent quality thank you”

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(Walton-on-Thames) - Posted 4 weeks ago

“I was looking for two gifts .. I bought two bangles . Great quality and looked fabulous. The wrapping was a surprise bonus. Thanks so much”

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(Walton-on-Thames) - Posted 4 weeks ago

“Excellent, parents of the newborn were very pleased.”

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(Walton-on-Thames) - Posted 4 weeks ago

“Such lovely products and so easy to order. I have made a number of purchases over the years and I have never been disappointed. The packaging is lovely and delivery is very quick. I highly recommend this family business who are carrying on traditional craftsmanship.”

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(Walton-on-Thames) - Posted 4 weeks ago

“First time customer - pleased with both the service and product.”

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(Walton-on-Thames) - Posted 4 weeks ago

“Really pleased with the items purchased & would highly recommend”

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