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Hersey & Son Reviews

4.9 Rating 7,371 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband loves it excellent quality thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I was looking for two gifts .. I bought two bangles . Great quality and looked fabulous. The wrapping was a surprise bonus. Thanks so much”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Excellent, parents of the newborn were very pleased.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Such lovely products and so easy to order. I have made a number of purchases over the years and I have never been disappointed. The packaging is lovely and delivery is very quick. I highly recommend this family business who are carrying on traditional craftsmanship.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“First time customer - pleased with both the service and product.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Really pleased with the items purchased & would highly recommend”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Beautiful object. Dispatched with care. Ordering very easy. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Excellent service throughout and a great product.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Great bracelet at a great price - delivered quickly too.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I received a bracelet for Christmas, it’s beautifully made and has been much admired. The quality is superb.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“My third purchase with you, lovely quality and great service. I would of liked the option of a 16" silver chain with my resent purchase but couldn't see one on the site. I will certainly return, many thanks.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Received a beautifully crafted t/bar bracelet as a gift and then decided to order a necklace and cross as a gift for someone else. Both are great quality. They had a good weight and feel solid. Come with a handy polishing cloth too! Delivery was quick and items were well packaged.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Quality was excellent, delivery time was really fast. Very impressed with order.”

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(Walton-on-Thames) - Posted 1 month ago

“Great company, super fast delivery and beautiful goods.”

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(Walton-on-Thames) - Posted 1 month ago

“I bsolutly LOVE my neckless. Thank you very much, would highly recommend this company. Superb quality and fast delivery.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Super service and beautiful product!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Hersey have a very easy to use website and their delivery was rapid and efficient. The napkin rings were a Christmas present to our son’s family, but sadly were not the same as four rings we bought earlier. So we had to return the rings to Hersey and wait until the heavier rings will be in stock. An email to Hersey confirmed their receipt and a refund sent immediately. We look forward to learning that the heavier rings are in stock so we can reorder and finally give our son’s family their belated Christmas present!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Good quality product nicely engraved would highly recommend I will continue using them for that special item. Arrived quickly great service”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Excellent service. Prompt delivery with communication. Lovely piece of jewellery presented well. I wouldn't hesitate to use you again.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Absolutely amazing”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

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Hersey & Son is rated 4.9 based on 7,371 reviews