Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,885 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,885 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“I searched for Silver-smiths that crafted well-designed products close to home. I came across Hersey and felt encouraged by their designs and the overall manner of their website with their heritage & team. Thank goodness for discovering Hersey. I purchased a wee Dram cup for myself & then followed with another one for my best man after I received mine. I was greatly impressed by the quality, the packaging and the delivery. I now have other items in line to purchase from Hersey for further gifts. I highly recommend Hersey for their great designs & classic Silverware products either for treating yourselves or as gifts.”

Helpful Report

Posted 3 years ago

Dear Graham Thank you very much for your kind review. We are so pleased that you are happy with your purchase. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Quick delivery easy returns I'd needed beautiful packaging makes an inexpensive presant look really special have bought a few things and will do si again Thank you”

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Posted 3 years ago

“I recently purchased some silver cufflinks for my Husband in celebration of our 25th Wedding Anniversary. Simple elegant design, superb quality and craftsmanship presented in beautiful packaging and respectfully priced, I couldn’t ask for more! Totally delighted… Thank you!”

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Posted 3 years ago

“VERY GOOD QUALITY PRODUCT AND EXCELLENT SERVICE”

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Posted 3 years ago

“excellent stuff as always highly recommended”

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Posted 3 years ago

“I've been looking for a cross pendant for a while now and couldn't quite find exactly what I wanted. This is perfect though Just as I expected.”

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Posted 3 years ago

“Incredible customer service, came so quickly and absolutely perfect. Bought as a gift for my bf and he loved it so much.”

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Posted 3 years ago

“Great quality and prices. Love your new designs.”

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Posted 3 years ago

“Lovely quality necklace, so pleased with this gift. Customer service also excellent”

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Posted 3 years ago

“Excellent customer service. Very professional, helpful and courteous.”

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Posted 3 years ago

“I brought two pairs of earrings for my daughters 30th birthday. They came & look great quality.The packaging & silver cleaning cloth were a lovely added touch. I can't wait to see her face when she opens them. Do believe she will love them! I would definitely use this company again & recommend them.”

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Posted 3 years ago

“Absolutely fabulous service. I was so pleased with my item, quick delivery and lovely wrapping. I would definitely recommend, the service was great.”

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Posted 3 years ago

“Love all you jewellery and the way it's all packed is fabulous keep up the good work I'm sure I'll be ordering more silver from yourself xx”

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Posted 3 years ago

“Very pleased with service, quality and quick delivery”

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Posted 3 years ago

“Hersey produce fabulous gifts of excellent quality. The packaging is elegant and the detail of supplying a silver cloth is lovely.”

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Posted 3 years ago

“Before purchasing I emailed with a question, which was promptly replied to. I then purchased my item which arrived very fast! It was well-packaged and absolutely lovely. It was an engraved keyring and is quite sturdy, looks brilliant. So good, in fact I am purchasing 2 more for gifts.”

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Posted 3 years ago

“This was bought as a gift for my daughter on her 40th birthday. She was very pleased with it. It came beautifully packaged. Delivered promptly. Would definitely use this company again.”

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Posted 3 years ago

“This beautifully engraved bookmark was a lovely christening gift for my grandson. With fast and efficient delivery, I'm very impressed and would certainly recommend Hersey.”

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Posted 3 years ago

“Quick delivery and gorgeous product. Our son was thrilled with it. Thank you!”

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Posted 3 years ago

“Beautiful item for my daughter's 18th. This is the third piece of jewellery from yourselves, fantastic service each time. Thank you 5*”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,885 reviews