Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,885 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,885 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely pleased with my husband’s 60th birthday gift. Very quickly despatched and well packaged, a quality item that is comfortable to wear. Just a tiny criticism would be that the engraving was smaller than I’d expected but apart from that very happy.”

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Posted 3 years ago

“Really good service, arrived within time.”

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Posted 3 years ago

“So very pleased with fairy on a keepsake box, engraved. Gorgeous present for our granddaughter. Fabulous quality”

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Posted 3 years ago

“Very happy with both the service and product.”

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Posted 3 years ago

“Bought three children's personalised bracelets. Amazing quality with clear but subtle engraving. The product’s encasing and gift box etc. was wonderful and made the gift just perfect. I would 100% recommended this company and will be sure to use them again, so glad I stumbled across them.”

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Posted 3 years ago

“Can't fault delivery or quality of dog tag necklace purchased with engraving. Recipient was delighted with the gift”

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Posted 3 years ago

“Quick service”

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Posted 3 years ago

“Discovered Hersey when I was looking for a cross necklace so glad I found it, used several times now. The quality is always great and the items don't take long to arrive. I always now check the site when I'm looking for something.”

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Posted 3 years ago

“Thank you - really pleased with the quality of the item at a reasonable price and so well presented. Swift and easy process to order and kept updated about delivery. I will purchase from you again.”

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Posted 3 years ago

“Very impressed by the quality of the bracelet and it’s nicely packaged too. Feels much more special to order from an independent company.”

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Posted 3 years ago

Dear Amanda Thank you very much for the review. We are very happy that you are pleased with the bracelet that you purchased. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Love it great craftsmanship beautiful piece”

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Posted 3 years ago

Dear Linda Thank you very much for your kind review. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Beautiful men's bangle absolutely thrilled lovely quality and engraving with children's names for grandad was neatly and professionally engraved. Would highly recommend.”

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Posted 3 years ago

Dear Sharon Thank you very much for your kind review. We are so please that you are happy with the bangle that you purchased with the engraving. Kind Regards Hersey Silversmiths

Posted 3 years ago

“I ordered a silver bangle with engraving for a friend's 50th birthday present. It arrived the next day in lovely packaging and is perfect. I cannot fault the service, great price and the bangle itself is gorgeous. I can't wait to give the gift and see her face!”

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Posted 3 years ago

Dear Sophie Thank you very much for your review. We hope your friend liked the bangle that you purchased for their 50th birthday. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Excellent service and beautiful product.”

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Posted 3 years ago

“delighted with my purchase. Beautifully made and will be a pleasure to wear.”

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Posted 3 years ago

Dear Teresa Thank you very much for the kind review. We are so happy that you are delighted with your purchase. Kind Regards Hersey Silversmiths

Posted 3 years ago

“The bangle is beautiful, and I will definitely be shopping with you again. Very pleased”

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Posted 3 years ago

Dear Lynda We are so happy that you are pleased with the bangle you have purchased. Kind Regards Hersey Silversmiths

Posted 3 years ago

“I love my Hersey silver ! Definitely replaced links in my heart. Although I’m not keen on Royal Mail delivery - they are not the most reliable!”

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Posted 3 years ago

“18th birthday present- was very last minute, did not specify express delivery but arrived super quick. The bracelet was perfect and asked for it to be engraved which added a personal touch to a special birthday. Cannot fault these jewellers; quality products, professional and excellent customer service”

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Posted 3 years ago

Dear Helen Thank you very much for your kind review. We are so please that the bracelet was perfect for the special birthday.

Posted 3 years ago

“Great silversmith. Quality product, promptly delivered.”

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Posted 3 years ago

Dear Paul We are so happy that you are pleased with our service. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Quality craftsmanship, beautiful pieces and well worth the money.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,885 reviews