Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,883 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,883 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks like a solid, sterling silver silver peace of art. Not like those lightweight bookmarks we find on the market.”

Helpful Report

Posted 3 years ago

Dear Francis We are so pleased that you are happy with the book mark that you purchased. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Avery speedy and reliable service Thank you.”

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Posted 3 years ago

“Beautiful quality items with fabulous engraving. Fast delivery. Cannot recommend highly enough”

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Posted 3 years ago

Dear Louise We are delighted that you are happy with your purchase. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Very good product and excellent service. What more could I ask?”

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Posted 3 years ago

“Very good quality.”

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Posted 3 years ago

“Ordered from the website - great choice and value. The cross arrived quickly in nice packaging and with a polishing cloth. My husband was very pleased with it and the engraving added a personal, special touch. Very happy with my purchase.”

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Posted 3 years ago

Dear Sarah We are so pleased that you are happy with your purchase. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Was really impressed by the style and quality of a chain and cross that I recently purchased. Delivery was so quick and I will definitely use Hersey & Son again.”

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Posted 3 years ago

Dear Julie We are so pleased that you are happy with the chain and cross that you purchased. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Mrs Latham was very pleased with the silver link bracelet I gave her for our anniversary, simple but classy. thanks to all at Hersey”

Helpful Report

Posted 3 years ago

Dear Piers We are delighted that Mrs Latham was very happy with the silver link bracelet that you bought her for your anniversary. Kind Regards Hersey Silversmiths

Posted 3 years ago

“First time customer but will be coming back. I ordered a men's cuff bracelet for myself, and when it arrived I found that the large size was slightly to big for my wrist. I contacted H+S and ordered the smaller size and will return the other one for a full refund. The quality of the bracelet regardless of size is fantastic, well made and finished perfectly. Can't wait for the smaller one to arrive.”

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Posted 3 years ago

“Not only a lovely product, beautifully engraved and packaged, but the service was exceptional, ordering one lunchtime and it arriving by Royal Mail the next day. I definitely recommend hersey's.”

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Posted 3 years ago

“Found it hard to get a earring/necklace combination with stars, as a graduation gift for my daughter in most of the big high street retailers. Found this from an on line search and they are both beautiful , well made, nicely presented and hopefully will be appreciated by my daughter.”

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Posted 3 years ago

“I am a repeat customer with Hersey as their jewellery is beautifully made. This chain was a perfect gift for my fiance for Valentines day and at a very reasonable cost as it looks such good quality. I am tempted to buy myself one as a treat soon!”

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Posted 3 years ago

“I got the mussel eaters for my brother and sister-in-law's silver wedding anniversary - they were the perfect gift, something different and they loved them and can not wait to use them. The craftsmanship and finish are outstanding and such a quick delivery service too. Now I know what to get all our friends for their anniversaries.”

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Posted 3 years ago

“Ordered a couple of things from Hersey, beautiful products, always a prompt delivery, have recommended to family and friends”

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Posted 3 years ago

“So pleased with the keyring, and service was excellent, especially at short notice. Thank you”

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Posted 3 years ago

“I'm delighted with my recent purchase of a bracelet with a pebble charm, which was bought as a gift. Thank you very much.”

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Posted 3 years ago

“I have bought several items and everything is of high quality”

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Posted 3 years ago

“Absolutely love it and perfect for my granddaughter who does a lot of travelling.”

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Posted 3 years ago

“I searched for Silver-smiths that crafted well-designed products close to home. I came across Hersey and felt encouraged by their designs and the overall manner of their website with their heritage & team. Thank goodness for discovering Hersey. I purchased a wee Dram cup for myself & then followed with another one for my best man after I received mine. I was greatly impressed by the quality, the packaging and the delivery. I now have other items in line to purchase from Hersey for further gifts. I highly recommend Hersey for their great designs & classic Silverware products either for treating yourselves or as gifts.”

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Posted 3 years ago

Dear Graham Thank you very much for your kind review. We are so pleased that you are happy with your purchase. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Quick delivery easy returns I'd needed beautiful packaging makes an inexpensive presant look really special have bought a few things and will do si again Thank you”

Helpful Report

Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,883 reviews