Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,484 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,484 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Absolutely love my st Christopher and chain, quality is fantastic, quick delivery, couldn't fault it.”

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Posted 3 years ago

“Beautifully crafted wine coaster...a wonderful 25th wedding anniversary present...they were delighted!”

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Posted 3 years ago

“Outstanding service and stunning cufflinks. I will definitely buy form Hersey again. Special thankyou to Julia who sent me a preview of the engraving which really helped. I am already recommending you to my friends and family!! Thankyou”

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Posted 3 years ago

“Loved the silver box Great quick delivery Thank you B Hendry”

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Posted 3 years ago

“The description of the bracelet was good, and the delivery was next day I am very pleased with the service from this Hersey.”

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Posted 3 years ago

“This is the second bracelet I've bought from Hersey and Son so I knew I wouldn't be disappointed. Superb quality, "Understated Elegance" and affordable. Not easy buying 'the right' jewellery for man but I couldn't find a better range. And best of all, there's a real live human being and the other end of the line. Thank you. Best wishes. John.”

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Posted 3 years ago

“This is my second time purchasing a bracelet. I love the quality and the guarantee of the silver quality. On the wrist is very comfortable and looks nice! I requested an engraving that was accurate but could be more marked and visible. I think this depends on the writing type but it is the only remark. Delivery was extremely quick and smooth, and I recommend this shop 100%.”

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Posted 3 years ago

“What a wonderful company to buy from! Everything was done promptly and arrived before the time given. The goods, in this case, was a golf ball marker with an inscription. Wonderfully well presented from the box to free silver cloth and execution of the script and engraving. I am a very happy customer and would recommend to anyone and use it again.”

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Posted 3 years ago

Thank you Stefan for this detailed review. Its great to hear from a happy customer. Best wishes, HERSEY SILVERSMITHS

Posted 3 years ago

“Very Happy with my sons St christopher that I ordered, quality and value for my money and a beautiful gift which I also had engraved to high standards, I would definitely recommend Hersey and son .Thank you”

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Posted 3 years ago

“Extremely pleased with the quality of the product and the professional service given. In this day and age it is refreshing to find such a company as Hersey & Son. I will certainly use this company again.”

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Posted 3 years ago

“The bangle I bought was for my daughters 18th birthday, and it was so well wrapped, I dared not open it. When she did, she was chuffed to bits. Told me to give Hersey 10/10, so 5/5 will have to do. Many thanks...”

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Posted 3 years ago

“Beautiful heavy piece. Lovely engraving and very nice packaging too.”

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Posted 3 years ago

Thank you for your kind review, Alison. We are pleased you like your heavy money clip.

Posted 3 years ago

“Absolutely amazing craftsmanship really good quality Silver. My only disappointment is that the bangle I bought for a gift doesn’t seem to adjust any smaller for the wrist size needed was to big. Need to send it back”

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Posted 3 years ago

“They are excellent.”

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Posted 3 years ago

“Love my bangle! Loved it so much I ordered another one!”

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Posted 3 years ago

Thank you for your review, we are pleased you liked your bangle and ordered a second one! Thanks Hersey Silversmiths

Posted 3 years ago

“Excellent service and quality products That's why I am a returning customer I have purchased 3 items from the same collection all of very high quality Regards Steve”

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Posted 3 years ago

Thank you for your kind review, Steve and for returning to us for your gift purchases. Many thanks Hersey Silversmiths

Posted 3 years ago

“Fast efficient service, fabulous necklace, value for money. I could not be more pleased.”

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Posted 3 years ago

“I was very happy with silver bracelet i bought, just what i wanted and dealt with very quickly”

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Posted 3 years ago

Thank you for taking the time to leave us a kind review Mandy. Glad you found what you wanted on our website. With many thanks Hersey Silversmiths

Posted 3 years ago

“Exactly what I wanted. Perfect for the man who does not normally wear a chain. He loved it!!”

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Posted 3 years ago

“At the moment I can only comment on the very efficient service. I have not opened the package with the cufflinks as they are for a Xmas present . I am sure they will be fine. My order was very quickly fulfilled.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,484 reviews