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Hersey & Son Reviews

4.9 Rating 7,465 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived as described...quality engraving and on time”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I ordered a beautiful cuff bracelet. Customer service via emails was quick, polite and efficient. The bracelet arrived quickly with engraving in font of choice. It’s beautiful, solid and clearly good quality. I’m very happy with the bracelet and would highly recommend Hersey and Son.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I bought the Men’s Silver Heavy Curb bracelet for my son for his 21 birthday. He was extremely pleased with it. It was a nice heavy weight unlike some that can feel a bit fragile. I would recommend Hersey & Son (Medium not extra small)”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I was delighted with the beautiful bracelet, as was my granddaughter who received it as a first communion gift. I was very happy with the service - fast delivery, and nicely packaged. All in all a good experience. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I recently purchased a necklace from this company and I couldn't be happier with the quality and service provided, the item is lovely and arrived very promptly.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Customer service was brilliant before purchasing but since i have had an issue with the product no one has been in contact or responded to my complaint”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

Hi Shannon, we have sorted this out for you. Thanks, Stewart Hersey

Posted 10 months ago

“Would highly recommend. Ordered some silver jewellery items as wedding thankyou's, arrived next day. Nicely packaged, incredibly quick delivery, delighted with the purchase. Many thanks!”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Excellent company to deal with. Very good quality items at a great price. Nice to know it’s a family business that well established. When I want future silver item of jewellery I will definitely use them again. Recommended.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Lovely cuff bracelet quality product Slightly let down by Royal Mail next day delivery but the product was good”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“An excellent piece if jewellery which my wife loves, thank you.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Lovely anchor pendant with engraving. I have always been happy with the things I have bought from Hersey and this was no exception. I would happily recommend them and will, I am sure, buy from them again.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Order was recieved very promptly and excellent quality”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I ordered a lovely locket for a christening gift, and they can continue to wear It as they get older, beautifully made, communication was amazing along with delivery, I was kept notified about everything. I will be ordering a couple of gifts for Christmas and birthdays this year, can't recommend enough.”

Hersey & Son 5 star review on 6th May 2025

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“Ordered two lovely silver bangles to wear for my son's wedding. Arrived in time stated. Were in lovely packaging and the bangles themselves were lovely quality. Will definitely order another in the future.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“Got email.telling me thank you for purchasing with them .Also email saying my good where out for delivery.So would recommend this company to family and friends.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“Beautiful jewellery, excellent quality. First class service. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“Thanks for silver chain. It's a 21st present for my grandson and looks ideal, excellent quality and presentation. Regards, Geoff”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“First rate.”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“We order a silver cross for our child. It is a beautiful piece of jewellery and he loved it. Delivery was spot on as well as the packaging. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

“While I didn’t get to see in person, my niece said it is absolutely beautiful! It was a sweet 16 present for her.”

Hersey & Son 5 star review on 5th May 2025

Helpful Report

(Walton-on-Thames) - Posted 11 months ago

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Hersey & Son is rated 4.9 based on 7,465 reviews