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Hersey & Son Reviews

4.9 Rating 7,619 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,619 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
135
Anonymous
Anonymous  // 01/01/2019
I have bought a few items of jewellery over the last few months. Everything is of a high quality. They also did a repair for me which wasn't too expensive. I’d highly recommend this company.
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
Lovely company to deal with. Beautiful quality piece. Very efficient service and delivery.
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(Walton-on-Thames) - Posted 11 months ago
Lovely product and quick efficient service. Would definitely use again.
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(Walton-on-Thames) - Posted 11 months ago
I bought a personalised silver bracelet for my husband for Father’s Day, from the kids. It was delivered the next day, packaged beautifully and the quality is amazing. He is very happy with his gift and such a great piece of jewellery at an affordable price. Highly recommend!
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(Walton-on-Thames) - Posted 11 months ago
Loving my Hersey leather and silver bracelets. Great quality and great look. And also Hersey were super nice and efficient when I needed to exchange the bracelets because I'd ordered the worng size.
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(Walton-on-Thames) - Posted 11 months ago
Such an excellent company who provide perfect silver gift for an array of occasions. The service is very quick and efficient. They obviously take a pride in their work.
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(Walton-on-Thames) - Posted 11 months ago
Chunky bracelet… beautiful looks amazing on and a nice weight. Customer service brilliant: I was unsure of it was too big and they replied promptly re an exchange but I decide it was fine. Used this company a few times for gifts and this the first time for myself… love the fact a small UK busy. Would def recommend and I’ll use again.
Hersey & Son 5 star review on 19th June 2025 Hersey & Son 5 star review on 19th June 2025
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(Walton-on-Thames) - Posted 11 months ago
Returning customer, still impressed by the products and the service. I’m sure I’ll be back.
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(Walton-on-Thames) - Posted 1 year ago
Loved the jewellery was a bit worried about one of the earrings as it wasn't closing like the other for some reason. Might have been me or because their new but they it seems fine now. Would definitely order from here again and will be doing. Love the necklace aswell. X
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(Walton-on-Thames) - Posted 1 year ago
Very happy with my purchase!! Chic, stylish with top craftsmanship. Will definitely come back for more!
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(Walton-on-Thames) - Posted 1 year ago
Prompt and efficient service as always. Excellent product.
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(Walton-on-Thames) - Posted 1 year ago
Extremely good quality and service, hope my wife feels the same at the end of the month.
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(Walton-on-Thames) - Posted 1 year ago
Amazing Thank you. Quick and easy to order and delivery arrived in a few days. The packaging is exquisite, professional and gives a wow factor! It was a Father’s Day present and it surprised the recipient! Craftsmanship is just wonderful. Would highly recommend.
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(Walton-on-Thames) - Posted 1 year ago
It could have been better. I ordered an item and paid extra for it to be engraved. It turned up quick enough, but they forget to engrave it. They almost redeemed themselves with a quick refund.
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(Walton-on-Thames) - Posted 1 year ago
Hi Malcolm, Thank you for your review. We're glad the item arrived quickly, but we sincerely apologise for the oversight with the engraving. This has now all be resolved and we will ensure this feedback is used to improve our service. with many thanks Hersey Silversmiths
Posted 1 year ago
quick delivery, nicely made, quality product.
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(Walton-on-Thames) - Posted 1 year ago
An elegant design, quality materials, exactly what I wanted.
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(Walton-on-Thames) - Posted 1 year ago
Hi Rosalie, Thank you for your review. We’re delighted that you are pleased with your purchase from us. Many thanks Hersey Silversmiths
Posted 1 year ago
lovely sterling silver dog tag for grandsons 28th birthday
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(Walton-on-Thames) - Posted 1 year ago
Easy to use website and very quick delivery times. The item is of excellent quality.
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(Walton-on-Thames) - Posted 1 year ago
Fast delivery and well presented.
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(Walton-on-Thames) - Posted 1 year ago
Brilliant. From start to finish. The pot is delightful and went down very well. My grandson cannot wait to lose a tooth!
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(Walton-on-Thames) - Posted 1 year ago
Hersey & Son is rated 4.9 based on 7,619 reviews