Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,471 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Amazing company to deal with and top quality silver to match.”

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Posted 2 years ago

“The customer service is very good and easy to purchase on the website and easy to track the items”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“I am absolutely over the moon with the quality of this bracelet.. Stil yet to give it to our daughter in law. But a huge thank you from us !!!!”

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Posted 2 years ago

“I ordered two silver wine coasters which were dispatched promptly and arrived incredibly quickly complete with a silver cleaning cloth and a drawstring bag each to keep them in. I was delighted with the service and the product.”

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Posted 2 years ago

“Amazing quality and beautiful presentation”

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Posted 2 years ago

“I love this Om pendant. Great quality, excellent service. Thank you. Dalia”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“This is my 4th purchase from Hersey and Sons, as always fast shipping and just what I wanted. I would not look anywhere else and will be coming back for another purchase.”

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Posted 2 years ago

“Lovely quality engraved heart keyrings supplied within 48 hours of ordering.”

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Posted 2 years ago

“I’ve never used your website before so was really pleased with the gift for my niece. I especially like the fact that it came in a little gift box with a cloth little details like that make a difference, I’ve been reliably informed that (as I didn’t se the item) it’s “absolutely beautiful” so I’ll take that as positive feedback!”

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Posted 2 years ago

“From ordering to receiving my beautiful baby expanding bangle, the service was first class!! Everything was explained and delivered promptly. I am more than thrilled with my purchase and would 100% recommend this lovely family business. I will certainly be using this very professional business again soon. 5⭐️”

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Posted 2 years ago

“Fabulous customer service , wanted to re order a jewellery piece I have had before . They found my previous order. So I could find the exact one on the website. Order arrived very quickly and product was fantastic . As all my orders from here have been .”

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Posted 2 years ago

“The perfect gift for my nephew's christening. I was late to organise and Hersey's had the perfect gift and not only did it arrive the next day they also managed to engrave it! Thank you for an excellent service.”

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Posted 2 years ago

“A very nice, elegant box. One can see that it’s done with care and attention to details. Thank you”

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Posted 2 years ago

“Yes I’m very happy with my Dog tag”

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Posted 2 years ago

“excellent quality product silver wine coaster we requested engraving which was done to a very high standard and super quick turnaround thanlks you for an excellent service”

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Posted 2 years ago

“So happy with the beautiful cufflinks I ordered for my godsons confirmation. They arrived quickly and smartly packaged. Will be back for more!”

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Posted 2 years ago

“Ordered on line and delivered very fast, mum wife enjoyed the surprise very much and is very pleased”

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Posted 2 years ago

“Excellent service and high quality silverware.”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,471 reviews