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Hersey & Son Reviews

4.9 Rating 7,862 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,862 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
135
Anonymous
Anonymous  // 01/01/2019
Great service very quick delivery Quality brecelet Good packaging Will use again
Helpful Report
Posted 2 years ago
Excellent quality products, great service
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Posted 2 years ago
Super fast delivery of beautifully engraved bracelet. Can't fault the service or quality.
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Posted 2 years ago
Thank you so much for the quick delivery and wonderful necklace. It was a perfect gift and I’m happy to support this company for their amazing quality of products and service!
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Posted 2 years ago
Very pleased with my necklace it’s perfect to wear every day and looks amazing.
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Posted 2 years ago
I am delighted with my purchase of a silver cross and chain. Excellent quality and a fair price.
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Posted 2 years ago
I am extremely pleased, both with the products and the service I received. I would certainly recommend your company to friends. Sheila Mellor
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Posted 2 years ago
My fifth purchase from Hersey & Son and once again I'm delighted with the product and the service. Before placing this order, I posted a question about the item on the Hersey website 'live chat' facility and it was answered fully within minutes. Delivery was super-fast. Hersey jewellery is beautiful and represents amazing value. I will certainly be back.
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Posted 2 years ago
Lovely jewellery, good value, well passaged abd very prompt delivery. Thank you
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Posted 2 years ago
Very good selection of silver. Good value.
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Posted 2 years ago
Excellent fits well
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Posted 2 years ago
Quality!!!!
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Posted 2 years ago
I ordered a silver bookmark for my great nephew's Christening. It is a beautiful, classic and timeless gift and my neice is thrilled with it. Engraved in an elegant font, this is a reay classy gift. Beautiful craftsmanship.
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Posted 2 years ago
Excellent service and outstanding product very pleased
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Posted 2 years ago
It was easy to order the silver napkin hook with engraved initials and it arrived very quickly, beautifully packaged. It is a lovely piece of silver and will be a perfect Christmas present. Thank you
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Posted 2 years ago
All is fine,Thankyou. They are for a Christmas present. I did not get my 15%off as it came up after I purchased.
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Posted 2 years ago
Fantastic service, lovely product. I spoke to a lovely lady who changed the delivery address for me too.
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Posted 2 years ago
Beautiful bangle but had to return as was too big for my skinny wrists
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Posted 2 years ago
Beautiful bangle, but unfortunately too big. Contacted the store, and advised to return to a PO box for refund. That was only Friday, so yet to receive refund.
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Posted 2 years ago
Dear Kathleen We received your bangle on Monday and refunded you straight away. Kind regards, Stewart Hersey
Posted 2 years ago
Bought as a gift for my dad and he's really happy with it. Good quality and quick delivery.
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Posted 2 years ago
Hersey & Son is rated 4.9 based on 7,862 reviews