Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,471 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and a lovely present for my grandson to cherish for years to come. Thank you”

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Posted 2 years ago

“So pleased with the quality of this ring quick delivery too! Loving the fact that’s adjustable so fits over my sometimes enlarged knuckles. Thank you.”

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Posted 2 years ago

“Beautiful bracelet and engraving for my sons 18th, delivered super quick. Over the moon, thank you. I’ll be using you again. Thank you”

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Posted 2 years ago

“Ordered a beautiful cross for my grandson. just the perfect size”

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Posted 2 years ago

“Wonderful efficient service. Personalised St Christopher keyring I ordered as a 40th gift is beautifully engraved. The pouch, box and packaging all added to the special presentation. Thank you for your care and attention to detail. Really impressed.”

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Posted 2 years ago

“Great classic design. Thanks for giving a choice of longer chain. Excellent. Delivery was also very quick.”

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Posted 2 years ago

“I have purchased 2 items from Hersey and have been very impressed with both, great quality and reasonable prices, lovely presentation and customer service excellent! Would thoroughly recommend!”

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Posted 2 years ago

“Provided box really quickly.”

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Posted 2 years ago

“I sent for a silver torgue bracelet for my baby great grandson it's just perfect his parents are over the moon many thanks”

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Posted 2 years ago

“Over the moon with my purchase for Father’s Day. Presented wonderfully and amazing quality. My husband loved it. Thankyou”

Hersey & Son 5 star review on 20th June 2023

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Posted 2 years ago

“Good quality silver cross and chain ordered as a present for my grandson. Really pleased with the service including packaging and fast delivery.”

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Posted 2 years ago

“Lovely silver pebble engraved necklace”

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Posted 2 years ago

“We ordered the silver Engraved St Christopher’s dog tag with 24in curb chain for son’s 18th - he & we couldn’t be happier with it! Really substantial, chain the perfect thickness (2.3mm - which feels & looks masculine) comfortable (pendant sits beautifully flat owing to the way it’s attached) Not an expert but was struck by the beauty of the engraving itself, nicely presented, and a brilliant way to honour the family tradition of a St Christopher’s, yet with a clever & more modern edge to it - it’s absolutely beautiful. A bit pricier than many out there, but certainly a case of you get what you pay for - really unique & can hopefully be worn & treasured for many years to come! Customer services were extremely quick to respond & helpful, and very patient - no question to silly. Also impressed by speediness of engraving & despatch - placed order only an hour or so prior to cut off time (using next day delivery) & was with us the following morning. Thank you so much!”

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Posted 2 years ago

“This bracelet was bought for an 18th birthday and as such was an important celebration/dedication that my son can have as a keepsake to remember this milestone by. It is perfect in every way and I was more than delighted with the results. I will happily recommend this craftsman to anyone needing similar. It's also worth mentioning he's not taken it off since and I've seen him showing it off to friends which is high praise indeed. Many thanks.”

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Posted 2 years ago

“Excellent quality. Excellent and honest service. I required letter opener urgent so paid for the Saturday service, Hersey only charged me for special delivery and refunded the balance. I was very grateful for the discount code.”

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Posted 2 years ago

“I absolutely love the engraved plate and I’m sure my brother will too. Definitely come back to you again if I need anything else certainly if it can be engraved.”

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Posted 2 years ago

“Present for my teenager grandson and he was delighted! If he wasn’t I’d have kept it for me - his Nana! I might just order one 😉”

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Posted 2 years ago

“You had just what we were looking for in our budget range and the turnaround was very quick indeed. on line ordering was fine although the discount code didn't work, but a phone call did the trick. In summary, good product and excellent service.”

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Posted 2 years ago

“I am so happy with the cross and chain for my husband … A lovely engraving too . Very professional company . Very quick delivery . Will most certainly buy from here again . Thank you Sally F”

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Posted 2 years ago

“Excellent- good website, informative communications, responsive to queries. Lovely product and All round great customer service. Thank you”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,471 reviews