Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,669 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,669 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“This is the first time I've used them and will do so again”

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Posted 2 years ago

“I bought the decanter for my husband’s birthday. It arrived promptly and is of exceptional quality. He was thrilled and it will be much-used and much treasured. Thank you to all the Hersey’s team.”

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Posted 2 years ago

“A very efficient and high quality service. It is a pleasant change to find a company that delivers the quality that is promised. Thank you.”

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Posted 2 years ago

“Excellent, professional service. The handcuffs were perfect for a christening gift and great quantity. We had a problem with Royal Mail delivery and I called Hersey to see if they could help; they offered to engrave another set and send out special delivery, now that’s what I call fantastic customer service. Will definitely purchase again from them.”

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Posted 2 years ago

“The bracelet I ordered was stunning when it arrived and the thickness and quality were amazing . I also ordered it to be engraved and it came the very next day recorded delivery which I paid for but was very happy with the fast turnaround . I would recommend definitely and as the bracelet was a gift I will be looking for something for myself”

Hersey & Son 5 star review on 26th July 2023

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Posted 2 years ago

“I am absolutely delighted with my wine coaster. Before purchasing, I contacted Hersey with a query about engraving and was very satisfied with the prompt and courteous way in which it was answered. In short - a very satisfied customer. Thank you Hersey.”

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Posted 2 years ago

“Gorgeous bangle very well crafted and really fast service”

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Posted 2 years ago

“Really impressed: beautiful quality, so quick to engrave and deliver, and a good price! Would definitely recommend.”

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Posted 2 years ago

“A beautiful bangle for our sins 18th birthday. Really good size and quality.”

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Posted 2 years ago

“Beautiful jewellery! i purchased three items this week and love them , also speedy delivery will buy more x”

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Posted 2 years ago

“This is the 3rd silver keyring I have bought as 21st presents for our Grandchildren and all have been perfect with a very quick delivery.”

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Posted 2 years ago

“Excellent service, really pleased with my purchase which was delivered 4 days after placing order (delivery quoted as 3-5 working days).”

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Posted 2 years ago

“My vase was a thing of beauty and therefore a joy forever. Simple, beautiful and the deliver and service was immaculate.”

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Posted 2 years ago

“Highly recommend. Really good quality vs money you pay. Great service, arrived earlier than expected. Super company!”

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Posted 2 years ago

“I have bought this bracelet for our granddaughter’s birthday and had it engraved. I am thrilled with it as I am sure she will be too. A real heirloom & keepsake. Would highly recommend.”

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Posted 2 years ago

“My son hasn’t yet received my purchase as it’s for his birthday and I’m so excited! It looks absolutely stunning. Fabulous quality and so stylish. He is going to be so happy! Thank you. 😀”

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Posted 2 years ago

“Excellent service and a beautiful product. Hersey will definitely be my go-to jewellers for silver jewellery from now on.”

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Posted 2 years ago

“I was so pleased with my recent order. The package arrived quickly, and I was kept up to speed along the way, from ordering to delivery. The wishbone necklace itself is lovely, and exactly as it looked from the photos on the website. The pendant is a lovely shape and I shall enjoy wearing it. I also thought that it was very reasonably priced and it came nicely packaged, along with a polishing cloth, which I appreciated. A really positive customer experience, thank you!”

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Posted 2 years ago

“The quality and finishing touches on this chain were amazing. Three little loops at the back to make the chain different lengths, beautifully packaged and thoughtful. Very impressed”

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Posted 2 years ago

“In recent months I have purchased a gent's heavy bracelet and a pair of whiskey "shot" glasses, all of them engraved. The items were all just as I hoped they would be, of the highest quality, and the service was immaculate, signed-for delivery within 36 hours. I am very happy to recommend Hersey & Son to anybody looking to buy silverware.”

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Posted 2 years ago

Hersey & Son is rated 4.9 based on 7,669 reviews