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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased for my grandson’s 18th birthday haven’t given it to him yet but I’m sure he’ll love it , I am very pleased with it very well made”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Delighted with the engraved key ring I ordered for my son. It arrived quickly and is beautifully packaged ready to hand over. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Beautiful crafted silver bracelet”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Very quick to send item looks great”

Hersey & Son 5 star review on 16th April 2025

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“I ordered a baby christening cup for our granddaughter and I must say we are delighted with the product, beautifully engraved and very nicely presented in a gift box. Thank you to the team at Hersey who were very helpful is achieving this special little gift.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Nice product spoilt by thoughtless packaging. I ordered a coaster and a silver pendant on a chain. The small box containing the chain was open in the despatch box and the tissue all over the place and the chain floating around loose inside the box. It should really have had an elastic band at least to keep it closed. Luckily the chain does not seem dsmaged. The coaster was beautifully wrapped in tissue and sleaed with company stickers, so I had to tear the tissue getting the stivckers off to look at the item. Not ideal Someone did not go to the movies on these issues. Best to have left the tissue in the gift bag along with the stickers so i could wrap it myself. As these items were gifts it was important to be able to check them out before handing themover.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“I found Hersey & Son online and have been hugely pleased with the quality of the product as well as service. The price was competitive as well. Delighted with this gift.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“I was initially hesitant because I hadn’t heard of the name. The chains are beautiful. Bought them for my teenage son and daughter and they really like them. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Thank you for making such a beautiful gift for a 30th birthday. The cuff bracelet is already treasured and holds a special memory. The engraving was perfect. Beautifully gift wrapped with the bag and care instructions. I cannot praise this company enough. I will be ordering more for special gifts in the near future.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Misses loved it thank you very quick delivery”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Beautiful bracelet a good weight fits perfect. Looks very pretty. Really pleased with my purchase. Thank you for sending so promptly”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Bought an engraved cross for a christening that we attended at fairly short notice. Hersey were very helpful in getting the engraving just as we wanted it and shipping the same day. The quality of the cross and the service we received were both 5 star. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Excellent quality I'm very pleased with it”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Brilliant website ,great service with prompt communication.Silver cufflinks beautifully produced and engraved.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“You did great, this is the 2nd St Christopher I have brought from you, first one was for my son the second is for my brother, I live in America, my brother lives in England, so thank you.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Lovely engraved bracelet purchased for a 16th birthday present size guide online was a great help No problems at all an over all good outcome Than you”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Unfortunately there was a spelling mistake on the engraving when I received it. This was a birthday present for my partner. I had not checked it before giving it to him as it was gift wrapped so it was quite disappointing when he opened it.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

Hi, thank you for your review. We we apologise that there was an error with the engraving. We have replied directly to your email you sent to us requesting you return the cufflinks and we will of course ensure you receive a correctly engraved pair. Please accept our sincere apologies. Hersey Silversmiths

Posted 7 months ago

“I’ve bought a few stunning pieces of jewellery from here and it doesn’t disappoint they are absolutely gorgeous”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“All reviews online very favourable. Ordered Anchor cufflinks for my son-in-laws 50th birthday. They arrived two days after ordering and he was delighted with them.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Beautifully made and classy magnifying glass framed in a stunning silver band. A present for my husband’s birthday next week. I’m sure he will love it, but if not, I’ll keep it for myself! I highly recommend Hersey’s products for their high quality and innovative designs.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

Thank you for taking the time to review your recent purchase of the Silver magnifying paperweight. We are delighted you are pleased with your order and hope your husband is as well!

Posted 7 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews