Heating Controls Online Reviews

Name: Heating Controls Online
Rating: 4.90

4.9 Rating 4,547 Reviews

100 %

of reviewers recommend Heating Controls Online

Company Reviews

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4.9

Based on 4,547 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Heating Controls Online 5 star review on 24th January 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Drayton 2 port Valve at very competitive price, arrived next day - better than promised so very pleased. However found that a small but essential plastic part had been damaged by the heavy brass valve unit rattling around in the box. Immediate Email very helpful, damaged actuator returned under RMA (Freepost) and replacement supplied in a few days. Overall good service as damage possibly as much due to manufacturers packaging as handling in the post.”

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Posted 9 years ago

“The range of goods is excellent, the website easy to navigate and delivery is prompt. My only quibble was with the additional information provided for one of the items I bought, a Horstmann H27 XL Series 2 Channel.Plus. It stated that this unit would replace my H527 with"same backplate and wiring for easy changeover". What it failed to mention is that the backplate is on the right hand side, while that on the H27 is on the left. Because my programmer is mounted near a wall edge, there is no way I can mount the new unit without moving the wall plate and all the wiring. It's not going to be such an easy changeover! I appreciate that the exact position of the programmer will not matter to most people, but in my case I wish I had known before I purchased it.”

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Posted 9 years ago

“Very pleased with service web page easy to operate and price was very good Thank you”

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Posted 9 years ago

“Nice as an old age pensioner to have had the vat returned rather than give it to the tax man, if that is what happened to it ?”

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Posted 9 years ago

“Very prompt delivery and attractive P&P charge”

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Posted 9 years ago

“Product arrived pretty much as on timescale expected and was as described. Easy to fit.”

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Posted 9 years ago

“Delivery on time - efficient service”

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Posted 9 years ago

“Quick and Easy order process and delivered on time.”

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Posted 9 years ago

“Replaced Danfuss 4033 central heating and hot water programmer, for same model that had been in operation since 1986. The new model works well but the switches that operate Timer - Off - On do not appear as robust as the switches on the original timer.”

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Posted 9 years ago

“Quick and helpful service. Customer Service answered my questions promptly.”

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Posted 9 years ago

“Simple purchase process, quick delivery.”

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Posted 9 years ago

“Good service with prompt delivery, sensible packing delivered in good time.”

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Posted 9 years ago

“Product was delivered in perfect condition on time.”

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Posted 9 years ago

“The controls arrived on time and in good condition, but there were no instructions. The Drayton website would not allow me to give the information, so had to turn to an unconnected company to download the instructions. Otherwise the client would not have anything in which to refer.”

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Posted 9 years ago

“Goods arrived, somewhat embarrasingly, early. Much appreciated!”

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Posted 9 years ago

“Quick delivery, good service”

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Posted 9 years ago

“Delivered as promised and on time. Item was not well described and not quite what I was expecting but was happy with the overall service.”

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Posted 9 years ago

“good service and on time and it works thank you mr p. weston.”

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Posted 9 years ago

“Good price and quick delivery. Will use them again”

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Posted 9 years ago

“Fast efficient services. Thanks very much.”

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Posted 9 years ago

Heating Controls Online is rated 4.9 based on 4,547 reviews