Heating Controls Online Reviews

Name: Heating Controls Online
Rating: 4.90

4.9 Rating 4,602 Reviews

100 %

of reviewers recommend Heating Controls Online

Company Reviews

Metrics

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4.9

Based on 4,602 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Heating Controls Online 5 star review on 24th January 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a part on line for my unvented hot water cylinder, with no problem ordered and it was with me before the time estimated, good service”

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Posted 2 years ago

“After a problem on line the guys got straight back to me and I recived my order next day with no issues”

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Posted 2 years ago

“Arrived very quickly good service appears to do the job!”

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Posted 2 years ago

“easy to order, took a few days to come - postal strike?? not fitted yet”

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Posted 2 years ago

“Heating controls online were good but were let down by their courier company FedEx who were appalling. FedEx updated their website to say the parcel had been refused by the recipient. This was a lie, they hadn't even turned up. I had to go to the depot and get it myself which was adding insult to injury as I had paid extra to have it delivered by courier to get it quicker.”

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Posted 2 years ago

“Arrived when expected and had no problem fitting the unit.”

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Posted 3 years ago

“Prompt despatch. Dial thermometer could do with lot smaller attachment spring for smaller pipes. Also, need to cool the back of the dial for the needle to drop for another reading.”

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Posted 3 years ago

“They had what I needed and with quick service. Perfect.”

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Posted 3 years ago

“Prompt deliver.,also a quick response when I had a technical query”

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Posted 3 years ago

“Very happy with the service keep up the good work”

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Posted 3 years ago

“Easy website, good price and prompt delivery.”

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Posted 3 years ago

“Easy to order and delivered on time”

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Posted 3 years ago

“No phone number but they made up for it with rapid and knowledgeable replies to email queries, sending manufacturer's product information. Seems to be good stock as well. We are a bit mystified by the terms and conditions which don't seem to be quite appropriate for selling to heating engineers .....”

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Posted 3 years ago

“Ordered part. Part arrived. Part fitted. Lower gas consumption. Excellent.”

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Posted 3 years ago

“Very helpful staff”

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Posted 3 years ago

“Exactly as requested and at a reasonable time.”

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Posted 3 years ago

“I ordered a tybox 23 thermostat that arrived in very good time, packed with excellent protection and at a good price. This was in contrast to very poor service from Stralen who sent me the wrong item after a long delay and still owe me a refund.”

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Posted 3 years ago

“fast service. good price product ,though have yet to install items bought”

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Posted 4 years ago

“Great product and easily replaces boiler clock for remote thermostat. Had problems setting heating to come on and go off though as instructions not that great”

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Posted 4 years ago

“Very quick despatch, delivery and good price. Web site could be a bit more user friendly but i will put up with that to get their service.”

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Posted 4 years ago

Heating Controls Online is rated 4.9 based on 4,602 reviews