Heating Controls Online Reviews

4.9 Rating 4,367 Reviews
100 %
of reviewers recommend Heating Controls Online
4.9
Based on 4,367 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
quick efficient service at a competative price
Helpful Report
Posted 7 years ago
Fast smooth transaction. Really happy.
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Posted 7 years ago
The service and delivery of goods from HCO was excellent but unfortunately the quality of the adaptors for the Myson TRV's was poor. The threads were so badly machined that it was only with the greatest difficulty that I eventually got the TRV replacement Heads to fit.
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Posted 7 years ago
The ordering and delivery was good, however the product is another matter. It was sold as a direct replacement for the Randall 922 already in place. We could not take out the wall plate supplied had to resort to using a screwdriver to release it. Then the unit would not programme. The cover flap kept falling off . As we were carrying out this change over the weekend we could not get advice. Waiting until Monday to take this and other points up with the technical services .
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Posted 7 years ago
My item cost less than when I bought my last one 5 years ago.
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Posted 7 years ago
Order despatched quickly and efficiently.
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Posted 7 years ago
Quick and easy transaction, arrived on time and well packaged. I made an error online when checking out, one email and the team sorted this on the same day. Thanks
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Posted 7 years ago
Being able to obtain the controls I wanted, screwfix stopped selling them.
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Posted 7 years ago
Got what I wanted. Got technical help when I needed it. Just what you want from a supplier.
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Posted 7 years ago
The i-temp terrior programmable radiator control is very good and meets our requirements. However once installed it is not at all easy to make program changes which is particularly annoying when you need to crouch down to do it. J Firth
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Posted 7 years ago
Good Service and Delivery. Product is as ordered
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Posted 7 years ago
Product as described, delivered quickly with no fuss. Good supplier
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Posted 7 years ago
Efficient service. Quickly delivered as quoted.
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Posted 7 years ago
I paid extra £4:99 for the item to come on the next day delivery which was not the case. So I paid £4.99 for nothing
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Posted 7 years ago
Your order as delivered on 01 June 2016 at 18:10. This is day you requested delivery for.
Posted 7 years ago
Ordered a Drayton 2 port Valve at very competitive price, arrived next day - better than promised so very pleased. However found that a small but essential plastic part had been damaged by the heavy brass valve unit rattling around in the box. Immediate Email very helpful, damaged actuator returned under RMA (Freepost) and replacement supplied in a few days. Overall good service as damage possibly as much due to manufacturers packaging as handling in the post.
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Posted 7 years ago
The range of goods is excellent, the website easy to navigate and delivery is prompt. My only quibble was with the additional information provided for one of the items I bought, a Horstmann H27 XL Series 2 Channel.Plus. It stated that this unit would replace my H527 with"same backplate and wiring for easy changeover". What it failed to mention is that the backplate is on the right hand side, while that on the H27 is on the left. Because my programmer is mounted near a wall edge, there is no way I can mount the new unit without moving the wall plate and all the wiring. It's not going to be such an easy changeover! I appreciate that the exact position of the programmer will not matter to most people, but in my case I wish I had known before I purchased it.
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Posted 7 years ago
Very pleased with service web page easy to operate and price was very good Thank you
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Posted 7 years ago
Nice as an old age pensioner to have had the vat returned rather than give it to the tax man, if that is what happened to it ?
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Posted 8 years ago
Very prompt delivery and attractive P&P charge
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Posted 8 years ago
Product arrived pretty much as on timescale expected and was as described. Easy to fit.
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Posted 8 years ago
Heating Controls Online is rated 4.9 based on 4,367 reviews