Heating Controls Online Reviews

Name: Heating Controls Online
Rating: 4.90

4.9 Rating 4,547 Reviews

100 %

of reviewers recommend Heating Controls Online

Company Reviews

Metrics

Info

4.9

Based on 4,547 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Heating Controls Online 5 star review on 24th January 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time. The delivery tracking service was excellent.”

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Posted 10 years ago

“quick service but asked for a copy invoice and still not had a reply”

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Posted 10 years ago

I'm afraid I have no trace of your email. If you email us at sales@heatingcontrolsonline.co.uk we will send you one by email. A pdf invoice is attached to your order confirmation.

Posted 10 years ago

“Good service, speedy delivery and good returns process. Wireless thermostat was faulty but returned according to twir instructions after a replacement item was sent. Would recommend.”

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Posted 10 years ago

“Good service even though it was likely to be delayed by the Xmas postal rush”

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Posted 10 years ago

“I purchased a Seimens heating/water programmer. Prompt service at reasonable prices. Good overall response.”

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Posted 10 years ago

“Dear Sir/Madam, You and the Delivery Company certainly sent enough emails including a final email stating when the part would be delivered that is between 6,26 pm to 7.26 pm. And indeed the part was delivered between those times. It would be helpful to have a tracking code or number as it would enable one to leave the delivery address. The part was fine and the CH system is working apparently perfectly. So the only remark I would make is that it would be helpful to have a tracking code. Thank you very much. Yours sincerely, Jan Vink You actually delivered to Brixton and I live at:- Rosemary Hill House Hill Liphook GU30 7PX”

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Posted 10 years ago

“Good pricing, quality product and very prompt delivery. I was impressed. Neil ko”

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Posted 10 years ago

“Received thermostat promptly and it works well.”

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Posted 10 years ago

“Package arrive post haste and was the right one. It worked fine. A couple of comments. It says it is fully compatible but was not quite for us. This Siemens one is slightly larger than our Landis and Gyr one, it has a slight lip. It was mounted just below a cupboard so I had to remount it anyway to get it on. The Landis and Gyr was a mechanical one and much simpler with the same functions, to operate, and view its settings.”

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Posted 10 years ago

“Found what I was looking for at a good price and the item was delivered on time in accordance with my instructions. Cannot ask for much more than that.”

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Posted 10 years ago

“The service and delivery were extremely good and efficient. The only reason that I have not awarded 5 stars is that the USB programming stick software downloaded was all in German with no English translation. On bringing this to their attention they very quickly provided the correct English version by email. They were aware of this faulty software so it would have been nice if this had been provided automatically rather than waiting for the request. Overall good products and excellent service.”

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Posted 10 years ago

“I found the website easy to use, the price was considerably cheaper then the other sites I viewed, the overall service was great and was kept informed of delivery at regular intervals (email and text) right up to the time it was delivered during the time slot that was allocated. I would recommend Heating Controls Online to everyone.”

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Posted 10 years ago

“Absolutely fine!”

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Posted 10 years ago

“Good price and speedy delivery”

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Posted 10 years ago

“No problems and delivery was as promised will use again”

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Posted 10 years ago

“Arrived on time by courier (think I inadvertently opted for the quick delivery) well packaged. Just waiting for the ideal time to fit them!”

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Posted 10 years ago

“I purchased a Danfoss Randall 4033 timer which was perfect except that the clock did not work. Returning the said item and getting a replacement was no problem and the response was excellent. Unfortunately the clock on the replacement timer still does not work although manually it is fine. The original timer was a 4033 Mk 3 and the new one is a 4033 10A01. I think that there must be a wiring problem somewhere. I have e-mailed Danfoss but have received no reply. Other than that, your service is very good and I would use you again”

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Posted 10 years ago

“I ordered a replacement for my heating system controller after the existing one broke down. I found the site easy to use and was able to locate a direct replacement from the description(s). I suppose the delivery charge was reasonable and the item came next day enabling me to fit and program it.”

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Posted 10 years ago

“Found required items on line, ordered them, they turned up a couple of days later, fitted them. All working ok happy customer! Have used HCO before and will again thanks.”

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Posted 10 years ago

“The first delivery was minus one of the control valves, however this was quickly remedied. Good customer care and pleasant staff.”

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Posted 10 years ago

Heating Controls Online is rated 4.9 based on 4,547 reviews