Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd, Colpmans Farm, Islip, Kettering, Kettering, North Northamptonshire
Rating: 4.65

4.7 Rating 3,751 Reviews

92 %

of reviewers recommend Turfonline

4.7

Based on 3,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Turfonline 5 star review on 26th October 2026

Turfonline 5 star review on 19th February 2026

J Simmons

Turfonline 5 star review on 26th October 2025

S Cumberledge

773

Anonymous

Anonymous // 01/01/2019

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“Very good service ,turned up when they said it would and looks very good .”

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Posted 8 years ago

“Very good quality turf. Arrived on time and in good condition.”

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Posted 8 years ago

“The turf arrived in good condition and was easy to lay and after a week of watering is very good”

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Posted 8 years ago

“Excellent service. Thankyou”

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Posted 8 years ago

“Excellent service delivery on time and grass in very good condition, I would recommend to friends.”

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Posted 8 years ago

“Pre sales support was good and felt comfortable ordering from the company,however on the day of delivery this soon unravelled. I was informed to call if the delivery had not arrived by 14:00,upon doing this I was informed that they would get in touch with driver and then update me. 1 hour and 20 minutes later I still had not heard so called again,I was told they were still trying to get hold of the driver. When I eventually heard back I was told the delivery would be between 16:30 and 17:30 not giving me much time to lay the turf. At 17:00 I was called again to be told the lorry had broken down and could not get the delivery to me so would be delivered before 10:00 the next day,although this was all inconvenient and a waste of me taking annual leave from work I was frustrated however understood these things happen sometimes. When the delivery turned up the next morning I spoke with the driver saying I hope you wasn't the guy who broke down to which he responded "oh is that what they told you,no I didn't". From a quick look at the turf I could see it was drying quickly on the edges and started to go yellow, I asked the driver where the turf had been over night in which I was told it had been kept on the back of the lorry, this went against their own rules of how the turf should be kept and that it shouldn't be left stacked up like it was. The turf was laid before mid day and could see the turf looked patchy in areas, I am not sure if this was down to the quality of the turf or where it had been left against their own care guidelines and started degrading on the back of the lorry. My biggest disappointment was being lied to and the company not ensuring the turf was cared for in transit.”

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Posted 8 years ago

“Very Good Turf and Topsoil, only let down by the delivery being late. The extra money I paid for an early delivery was refunded however.”

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Posted 8 years ago

“Very pleased with service from start to finish. Easy to find product and delivery just as expected. Very pleased with turf. Great service, thank you!”

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Posted 8 years ago

“The quality of the turf is excellent and it was delivered to my driveway on time as requested. The only negative note was the customer service that was not available either online or by phone on Saturday. I tried to phone the number on the website and I was redirected to a voice mail system without a message about opening hours. I think that should be improved.”

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Posted 8 years ago

“Delivery guy very helpful. Turf played beautiful.”

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Posted 8 years ago

“Turf on line is a very helpful and friendly company to deal with. The website is informative and user friendly. I telephoned to check my calculations and they were very helpful and did my order for me. Order placed Thursday morning and the turf arrived Friday morning and delivered by helpful driver into my garden. The Lawn turf is very good quality, easy to lay and now it's been down for a week I can see it is growing well. I would happily recommend Turf on line to a friend.”

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Posted 8 years ago

“The soil was good but the pallet was defective ( broken) and so the bag fell onto the road and spilled half of its contents as it was being lifted off the lorry. Donal Dowds”

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Posted 8 years ago

“First saw this turf when my son had his laid. Really impressed! jubilee turf is super green and beautiful to walk on bare foot. Mine has been laid a week now. I am absolutely over the moon and the envy of the neighbourhood!”

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Posted 8 years ago

“Smooth and easy transaction! Ordered on thurs was delivered on Friday! Turf was in good condition and “easy” to lay!”

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Posted 8 years ago

“Overall, I'm satisfied, but there is room for improvement. The ordering process was helpful and efficient, ensuring that my delivery was for the correct day and allowing me to postpone after unforeseen problems in preparation. The delivery wasn't perfect; in fact, a little odd. The first I knew was to discover the driver half way up our path in his 3-wheeled forklift truck, having parked his wagon some 300 yards farther down the road, for reasons best know to himself. He then didn't ask where I wanted the delivery (not where he put it) and when he placed the second pallet damaged our paving stones by pushing the first pallet further up the drive. When it came to laying, the topsoil was slightly odd, with layers of unmixed sand, but it was okay. The turf itself, though, was only just about adequate. I'm not quite sure how anyone could determine if they had received the quality paid for, but this seemed nothing special, though I'd paid for the 'Jubilee' which is supposed to be a better standard. It also had curious patches of clay visible on the underside, which meant the finish feels decidedly 'lumpy' as the clay is far less compressible. More importantly, I think their turf cutter needs resetting, as the turfs were thicker on one side than the other (this was only slight, so wasn't too problematic). The most worrying aspect of all, though, relates to the quantity delivered. I had determined through a laser measure and computer drawing that I needed just about 50sq metres, but had ordered 60sq metres to be on the safe side. I was left with two rolls (one of which was very thin, scraggy, and uneven towards the end) and perhaps 1sq metre of offcuts. Something does not add up!”

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Posted 8 years ago

“Turfonline, Was very good and even worked out how many turfs i needed.the turf arrived earlier than i expected, A plus bonus for me, I will always recomend turf on line.”

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Posted 8 years ago

“Good quality turf, prompt delivery, attentive staff. Many thanks”

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Posted 8 years ago

“Very pleased with the service and delivery from Turfonline. The Jubilee turf is very good quality. My new lawn looks great. I would definitely recommend this company.”

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Posted 8 years ago

“The web site is very easy to navigate, and it say's curb side delivery but I asked the driver and he delivered to the bottom of my drive.”

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Posted 8 years ago

“I am more than happy with this product extremely good quality,delivered on time would recommend this company to anyone who requires turf”

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Posted 8 years ago

Turfonline is rated 4.7 based on 3,751 reviews