Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,587 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,587 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 19th September 2025

K Watts

Turfonline 5 star review on 14th September 2025

L Postan

766

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The turf was very good quality. Unfortunately the delivery failed on the first try. We had an awful day waiting in vain for it to arrive. Can't say the customer service was great that day. However, when rescheduled, everything went to plan perfectly and we are, now, very happy customers.”

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Posted 7 years ago

“I m so happy and good quality turf”

Turfonline 5 star review on 15th June 2018

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Posted 7 years ago

“Prompt delivery and very good turf and the top soil was excellent”

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Posted 7 years ago

“delivered on time excellent turf greening perfect”

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Posted 7 years ago

“We bought turf and topsoil and it was delivered around 3:30pm in Friday. The topsoil was put down and then the turf on the Saturday morning. The turf was dead, black, steaming and had mould inside it. I complained but was told it needed to go down the same day so we have to buy more. I accept that it should go down the same day but suspect the turf had been laying around for a bit longer than normal when sent to us because I have not seen it so bad, within 24 hours.”

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Posted 7 years ago

Hi there, Sorry to hear about your turf. In warm weather at this time of year, turf will heat up and deteriorate very quickly so it's vital that turf is laid on the day of delivery. Please be assured that we always harvest turf fresh to order the day before delivery so it arrives with you in the best possible condition. Extra information about sod heating can be found on our website: https://news.turfonline.co.uk/sod-heating-season-is-upon-us/

Posted 7 years ago

“thinly cut & poor quality with rips or corners missing. Luckily I had over ordered & have been watering constantly to try to revive turf but wouldn't use again as poor quality compared to other suppliers”

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Posted 7 years ago

“The turf was very easy to order, a reasonable price, and of fantastic quality. I could not have been happier. Despite the hot weather in less than a week my lawn has nearly fully knitted together and looks amazing!”

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Posted 7 years ago

“Polite service, turf turned up in excellent condition and on time”

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Posted 7 years ago

“Great turf, delivered on time by very helpful driver. Really pleased!”

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Posted 7 years ago

“Recommended by my son and I would also recommend. Easy to order, helpful delivery driver and excellent quality turf.”

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Posted 7 years ago

“Turf arrived on time as promised. Quality of the turf looks really good Some helpful advice on laying and looking after the turf on the website if you should need it Will be using again for my next project”

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Posted 7 years ago

“All of the thin bladed grass has died 3 days after having received it. Despite laying the turf on the same day and thoroughly watering each day. The wider bladed grass is still green and lush. This has left me with at least half a dozen brown patches over my new lawn! We are not happy with the quality of this grass. Also never received a confirmation email confirming payment or time of delivery. So as a result my wife had to take delivery of the heavy pallets and help the driver push them up the kerb with a small child.”

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Posted 7 years ago

“Excellent turf”

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Posted 7 years ago

“Turf arrived early but once layed I had seen quiet a few bold patches that I wasn’t expecting. Hopefully the grass will recover”

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Posted 7 years ago

“Excellent website, with important facts about the products that help in selecting the right turf. The online ordering was easy, efficient and confirmed by a phone call the next day regarding delivery the following day. Arrived on time, cannot praise Gardner Transport enough, the driver was cheerful, practical and demonstrated customer service. Slight error in top soil having to arrive the following morning, but decided we didn't need and this refund was processed within 24 hours. Would definitely recommend.”

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Posted 7 years ago

“Quality of turf very good. The only problem was that the turf turned up two days early. Luckily we could divert staff to lay. A real inconvenience... Turfline acknowledge that there is a “possible” problem with the online system. Be aware and check following ordering!”

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Posted 7 years ago

“Excellent quality and early delivery.”

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Posted 7 years ago

“Excellent service! Really pleased”

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Posted 7 years ago

“Excellent !!! Really pleased”

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Posted 7 years ago

“Delivery excellent and so is product”

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Posted 7 years ago

Turfonline is rated 4.6 based on 3,587 reviews