Login
Start Free Trial Are you a business? Click Here

Turfonline Reviews

4.7 Rating 3,633 Reviews
91 %
of reviewers recommend Turfonline
4.7
Based on 3,633 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Read Turfonline Reviews
Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
Excellent quality & service
Helpful Report
Posted 7 years ago
Good online website, easy to navigate. Very helpful on the telephone also. Delivery as arranged, delivery driver helpful & friendly.
Helpful Report
Posted 7 years ago
Excellent delivery and quality of grass
Helpful Report
Posted 7 years ago
Very pleased with the quality of Jubilee turf and the overall service from Turfonline.
Helpful Report
Posted 7 years ago
Very disappointed. The turf was of very poor quality, as the photographs show. Every single roll was crumbling and torn. The lawn looks like a patchwork quilt. When I contacted the company and shared these images they offered to replace the turf three days later. However, I had the gardeners on site, and the turf sitting on my neighbours’ drive and had to go ahead. I asked for a partial refund as the process of laying these damaged turfs took much longer than anticipated and the quality of the lawn is very poor, but I never got a response. This was a very disappointing experience and demonstrated poor customer care.
Helpful Report
Posted 7 years ago
Hi Edna, We are sorry to hear you were unhappy with your turf. We did respond to your email to ask if a credit for the rolls would be acceptable other than a replacement, however this must not have arrived with you. We would be happy to refund the rolls for you, if you would like us to go ahead please contact us. Thank you.
Posted 7 years ago
Lovely, healthy turf. Admired by neighbours. Laid the day it arrived and looks very good. Delivered on time by a friendly, helpful driver.
Helpful Report
Posted 7 years ago
Top Job really nice turf and delivered on time. Thanks
Helpful Report
Posted 7 years ago
Arrived promptly. Turf seems to be good quality and I could use them all.
Helpful Report
Posted 7 years ago
The turf arrived on time and the 'jubilee' was excellent quality. It's almost 2 weeks since I layed it and it is looking very lush. Ignore the comments about the grass being poor quality and brown-these people were buying it in the summer during a drought. Grass is extremely resilient!
Turfonline 5 star review on 7th November 2018
Helpful Report
Posted 7 years ago
Top quality Jubilee turf and a Top Soil , fantastic customer service and great delivery early in the day ,so the turf can be laid on the same day . Top marks for Turfonline !
Helpful Report
Posted 7 years ago
Delivered on schedule by very helpful driver. The quality of the turf was great, very green and it took to the ground very well. Very satisfied!!
Turfonline 5 star review on 6th November 2018
Helpful Report
Posted 7 years ago
Great advice. Product came in good condition. No wastage.
Helpful Report
Posted 7 years ago
top quality turf all rolls very consistent. Looked good after only a couple of days. Will be sure to come back when I need some more
Helpful Report
Posted 7 years ago
Excellent communition, excellent quality of turf. I had the shadesman turf.
Helpful Report
Posted 7 years ago
I’m glad I chose turfonline. Saturday delivery, quality product, palettes brought right to my garden gate. Thanks.
Helpful Report
Posted 7 years ago
The turf was delivered on time,was of excellent quality,and everyone says how good it looks. We are very pleased with the product.
Helpful Report
Posted 7 years ago
Wouldn't recommend as quality isn't the best! 3rd order we've had now where the turf has holes in it or it is torn! Makes our company look unprofessional and therefore we may now take our business else where next year.
Helpful Report
Posted 7 years ago
Turf arrived in excellent condition i had prepared the ground as advised on the website and laid it the same day it arrived that was 3 weeks ago it has now rooted in well and growing nicely. Would recommend this company's product
Helpful Report
Posted 7 years ago
Delivery was on time. Turf we really green and looked fresh. We were able to lay it straight away and the lawn looked good immediately. It is now 4 weeks later and the rolls seem to have rooted and knitted together really well. Very pleased. We didn't find the fertilizer until it was too late as this was buried in the pallet. Maybe this could have been more clearly marked.
Helpful Report
Posted 7 years ago
Turf arrived looking fresh, laid the same day. Lovely looking and very green, very pleased and would recommend.
Turfonline 5 star review on 30th October 2018
Helpful Report
Posted 7 years ago
Turfonline is rated 4.7 based on 3,633 reviews