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Turfonline Reviews

4.6 Rating 3,581 Reviews
91 %
of reviewers recommend Turfonline
4.6
Based on 3,581 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

top quality turf all rolls very consistent. Looked good after only a couple of days. Will be sure to come back when I need some more
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Posted 6 years ago
Excellent communition, excellent quality of turf. I had the shadesman turf.
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Posted 6 years ago
I’m glad I chose turfonline. Saturday delivery, quality product, palettes brought right to my garden gate. Thanks.
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Posted 6 years ago
The turf was delivered on time,was of excellent quality,and everyone says how good it looks. We are very pleased with the product.
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Posted 6 years ago
Wouldn't recommend as quality isn't the best! 3rd order we've had now where the turf has holes in it or it is torn! Makes our company look unprofessional and therefore we may now take our business else where next year.
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Posted 6 years ago
Turf arrived in excellent condition i had prepared the ground as advised on the website and laid it the same day it arrived that was 3 weeks ago it has now rooted in well and growing nicely. Would recommend this company's product
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Posted 6 years ago
Delivery was on time. Turf we really green and looked fresh. We were able to lay it straight away and the lawn looked good immediately. It is now 4 weeks later and the rolls seem to have rooted and knitted together really well. Very pleased. We didn't find the fertilizer until it was too late as this was buried in the pallet. Maybe this could have been more clearly marked.
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Posted 6 years ago
Turf arrived looking fresh, laid the same day. Lovely looking and very green, very pleased and would recommend.
Turfonline 5 star review on 30th October 2018
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Posted 6 years ago
Beautiful turf.
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Posted 6 years ago
I ordered the turf for next morning delivery and it arrived at 11am, giving me enough time to get it laid that day. The jubilee turf is excellent quality and after three weeks of regular watering I gave it a first very high cut after week four. I ordered generously so knew I would have some left over which I have used to temporarily patch the back garden. All my neighbours have commented on how good it looks and have asked where i got it from. I'm not one who would normally leave reviews but on this occasion I have no hesitation in giving 5 stars - not just for the turf but also for the easy ordering process and also the time of delivery. Oh and I have never received any spam emails-in fact the only correspondence was the original confirmation of the order. Well done Turfonline. I know where I will be ordering from next spring for my back garden.
Helpful Report
Posted 6 years ago
Laid the turf on the same day it arrived, only took a couple of hours, watered it well and now 4 weeks later its looking superb except where the cat had a wee. Great service. Thank you. P W Monks
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Posted 6 years ago
Good quality turf delivered and polite and helpful staff. Only negative was they provide a delivery day but no time slot, probably because the turf is cut fresh. But it does mean you have to plan to be in all day.
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Posted 6 years ago
Hi, Thank you for this review. Within the checkout we do offer timed delivery services (Pre 2pm or Pre 11am) However, as you selected and Anytime Service we unfortunately, cannot provide ETA's as is it anytime between 8am and 8pm. If you would like to discuss this further please do not hesitate to contact us. Thank you.
Posted 6 years ago
This was my second order from turfonline, the first order was excellent, but this order wasn't as good, half of the turf fell apart or tore on handling, slowing the job down. will try again as hopefully this was a one off poor batch
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Posted 6 years ago
Hi, We are sorry to hear that you were not happy with this order, if you would like to discuss this please give us a call or let us know when you place your next order and we can discuss this with you. We would be happy to add on a free tub of fertiliser for your next order. Thank you.
Posted 6 years ago
A quality product delivered on time and in excellent condition - thank you.
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Posted 6 years ago
Knowledgeable staff, quick careful delivery and a great product. All golden.
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Posted 6 years ago
Great quality turf delivered fast.
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Posted 6 years ago
Delivery driver was great , friendly and helpful. I ordered two bags of topsoil. It's good stuff, no stones and generous bags.
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Posted 6 years ago
Great customer service. Thank you.
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Posted 6 years ago
Staff were polite and knowledgeable when I phoned to enquire and again when I ordered. Delivery was on time. Turf being 1m square was quite heavy and awkward but comfortable for two people
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Posted 6 years ago
Excellent customer service, I ordered Friday and turf was delivered on Saturday morning. The Jubilee turf is very good quality, no stones and perfect, uniform thickness. Highly recommended.
Turfonline 5 star review on 10th October 2018 Turfonline 5 star review on 10th October 2018
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Posted 6 years ago
Turfonline is rated 4.6 based on 3,581 reviews