Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.83

4.8 Rating 7,949 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 7,949 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service provided by Grisport was very good, however the quality of the 'waterproof' shoes I ordered was poor and two pairs had to be returned.”

Helpful Report

Posted 4 years ago

“Good to find quality leather walking shoes light and waterproof but disappointed that they didnt hold my heel firmly. After many adjustments I got improvement when I double tied laces but not as good as other top brands. Also they were not waterproof in rain - water must have entered through tongue, which I had thought should be goretex? My feet were soaked.”

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Posted 4 years ago

“This is the third pair of Grisport boots I’ve purchased, the first two have been fantastic, lasting months as my everyday boot in my job as a gamekeeper where I’m on my feet a lot, unfortunately the latest pair have been extremely poor, very little support and terrible blisters.”

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Posted 4 years ago

“Colour of shoes received not as shown on website . I ordered tan but the shoes were brown. This meant contrast stitching and ankle cuff made shoe not as attractive.”

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Posted 4 years ago

“good solid boot, I asked for wide fitting ,unfortunately they don't feel wide, so not the most comfortable at the moment”

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Posted 4 years ago

“They are no more wide fitting than the boots I already had. Good boots though.”

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Posted 4 years ago

“Purchased shoes in Nov 2020 inside heel (fabric) of one started to fray. Returned to factory for inspection. Initial response was one of reluctance to replace. Someone clearly had a bad hair-day. After ringing, speaking to Emma problem resolved. Refund provided, purchased replacement pair same day. First pair of G's lasted 8 years, hope the new ones do same. Suggest, be selective with your choice, leather interior much more durable. Otherwise comfy shoes.”

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Posted 4 years ago

“The delivery was excellent. The boots are supremely comfortable. It is misleading to say they are fully waterproof because the insole of the boot in the toe area was soaked and I didn’t walk through puddles. Not as good as the Exmoor shoe.”

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Posted 4 years ago

“Using Safety boot from years now, last one have a very drop in quality Materials really different from past years”

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Posted 4 years ago

“Comparing with haix boots. The laces were not suitable. The lacing hooks are tight and sharp. The sole tread holds on to mud and the boots make a squeaking noise when walking. The wear compared with haix boots is unknown although the rubber does not appear to be as hardwearing . The boot is comfortable and visually the boot is attractive. The lining and padding are well made. The boot is designed to be waterproof but has not been tested. These boots were cheaper than haix equivalent, I have changed the laces and it is a nice looking pair of boots. The haix lacing system is superior and preferable and haix soles are hardwearing, Haix boots are excellent for hiking..grisport to tested”

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Posted 4 years ago

“I’m a big fan of Grisport. I’m now on my 3rd pair of LOMOND boots. The most recent pair were purchased a couple of weeks ago. I ordered TAN boots, the ones I was sent were Brown. The supplier helpfully offered me a refund. However I decided to put comfort ahead of looks and decided to keep them. The quality of the new pair does not seem as good as the previous boots. The leather no longer looks like high quality leather. I did ask if it was full grain leather but got no response. They have no leather smell and now look like PU (or a similar synthetic/partially synthetic product). The previous boots were soft and supple, the current boots sadly don’t have this quality. Frankly they do not look like a quality product. So - overall the purchase was a slight disappointed. If these boots are a representative sample of GRISPORT products, I will think twice before purchasing more.”

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Posted 4 years ago

“I like the boots and the are comfortable, BUT I chose these because the website says they are lightweight at 880g per pair, yet this is not the case, they weigh almost 1200g. Nice looking boots though.”

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Posted 4 years ago

“My Peaklander walking boots are a good fit for my wide feet although I would have loved a half size up to accommodate thicker socks. I had to replace the insoles as I need more comfort and a higher instep, the ones provided were very hard. I was very disappointed with the free gift supposedly worth at least £30, probably less than £20 based on the website prices. I did query with Grisport but they never bothered to get back to me so I am unlikely to order again from them.”

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Posted 4 years ago

“Very nicely designed but the Lady Glide boots are way too tight where the toes bend - my feet are not wide but these boots would be great if they were wider!”

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Posted 4 years ago

“Very good quality product and service however no half sizes so had to return. Fit in hiking boots is as important as overall quality to prevent damage to foot. Suggest the introduction of half sizes”

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Posted 4 years ago

“First pair of shoes I have brought and I have many pairs of grisport shoe that have disappointed me the top of the shoe has a rubber band and makes for a uncomfortable feeling”

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Posted 4 years ago

“I have 2pairs of Grisport,and they are very comfy.Bought the Icarus,as I wanted something a bit better looking.They look good,but the Crepe type sole are hard with no spring in them and make my feet ache”

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Posted 4 years ago

“Quality of goods are fine although some scuffing to the front of one pair of boots. Disappointed that walking packs were not included and only 1 hat when 2 pairs of boots ordered. Have emailed twice to see if something has been missed or have I misunderstood the offer but received no acknowledgement or response.”

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Posted 4 years ago

“My husband bought these a few weeks before me & higly recommended them. However I've worn them 4 times so far but they hurt the balls of my feet even with boot socks. Will buy some gel soles to see if that helps.”

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Posted 4 years ago

“Disappointed that a day or 2 after delivery I received black Friday notification telling me product was almost £20 cheaper. Had I known that when ordering I would have held back.”

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Posted 4 years ago

Grisport is rated 4.8 based on 7,949 reviews