Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 6,554 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 6,554 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 6th April 2024

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Boots are good. However, the ‘freebies’ did not come with the boots. Phoned & was told that once they were delivered it was my responsibility. Eventually they said they would send them out, but I still have not received them. Won’t be buying from them again.”

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Posted 3 years ago

“Bought a new pair of Rampage Boots. They are solid and have very good heels. Excellent grip. Great on slippery rocks. However, I am hoping that I am able to wear them in. Had such an painful walk on my first outing. Had no choice but to carry on once started. Soles perfect. Boots look lovely. But too much pressure from new stiff leather on my ankles and upwards covered by the boots. They sit higher up on my legs than I am used to. Really massive bruises after. My old ones had started leaking and I hate wet feet. So ordered new boots. Says on the website that all the Grisport boots are wearable straight from the box. Relied on that.”

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Posted 3 years ago

“Free gifts are not needed, reduce the price instead”

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Posted 3 years ago

“Just wore the boot for the first today, really comfortable altho in the wet grassy terrain the boot leaked in the wet. I'll rub in boot wax and fingers crossed but have to say rather surprised on its first hike were as my previous pair only gave bother into their 4th year of weekly wear”

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Posted 3 years ago

“Lovely boot... high quality but not a wide fitting. Have to do water to ice trick in boot”

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Posted 3 years ago

“Comfortable Shoes Lucky to get a year out of a pair though.”

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Posted 3 years ago

“I ordered shoes on June 25th and at 13th it has not yet arrived in the United States I believe it will come soon (maybe it's because of the corona virus) And Grisport writes that it arrives within 4-7 working days ... And yet there is nothing about the shoes and their fast and available service”

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Posted 3 years ago

“Will be happy to review once I have received a FULL refund on the shoes I sent back. So far your service has been very good. HALF SIZE OPTIONS WOULD BE MOST WELCOME TOO”

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Posted 3 years ago

“I have always liked Grisport boots , however, on this occaision I was a little disappointed. It says waterproof on the side of the boot, but they are not. Perhaps next time I'll go for the full waterproof leather.”

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Posted 3 years ago

“The shipping was really quick going from the UK to BC, Canada. I was very impressed. Once I got the boots they looked like great quality, nice leather, and the additional back for a over 30 pound purchase was a nice addition. I was upset to see that after the first day of hiking the glue used to hold the rubber on the front of my boot was already coming off and that shipping would be extremely expensive to send it back. I'm not sure if I will buy grisport boots again depending on how long these lasts as after the first hiking trip they are already starting to fall apart.”

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Posted 3 years ago

“comfort level not as good as previous shoes, new ones needed thicker socks to be worn”

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Posted 3 years ago

“Well made and great value. Sadly the tongue rubbed against my inner ankle so I had to return them. But no quibbles. I wish they had fitted!”

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Posted 3 years ago

“Very comfortable boots straight out of the box. Nice few extras..bag and insoles, but I read I should have recieved a pair of socks that wernt included in my box. But happy with the boots”

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Posted 3 years ago

“The boots were beautiful and very comfortable, but there was a fault on the front of the left one so I returned them yesterday.”

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Posted 4 years ago

“What’s there to say? I ordered the boots, they came when they said, they fit. I thought they would come with a boot maintenance kit instead of a plastic boot remover and insoles which I will never use”

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Posted 4 years ago

“I have worn GRi boots for over 12 years and always been very happy in a size 44 however the sizing of GRi products is not as it once was. All products seem to be coming up a size too small, I now require a size 45 in each of the 6 new pairs of boots and shoes which have required returning for replacement. worth bearing in mind when purchasing their products.”

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Posted 4 years ago

“I am a bit disappointed as the shoes received are different to what I ordered , not hugely so but still different”

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Posted 4 years ago

“Disappointed that I never received the shoes and have lost my money through the fault of Royal Mail, the postal company of your choosing, who stupidly left the shoes in the dustbin whilst we were out and which was emptied, shoes and all, by the refuge collectors before we returned home.”

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Posted 4 years ago

“Quick service”

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Posted 4 years ago

“Still waiting for my shoes, so delivery is nothing to write home about...”

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Posted 4 years ago

Thank you for your review. As with all international orders then they may take some time to be received. In this instance, we received your order on 24th May at 7:53 PM. after our closing hours. As we do not open on Saturday or Sunday and unfortunately Monday 27th May was a public holiday then your order could not be dispatched until that week ending 31st May. Due to the bank holiday then this will also impact on our couriers meaning the delivery time will be longer than normal. Rest assured, the order is in transit and should be with you shortly. I hope this clears up your delivery time comment. Regards Grisport team.

Posted 4 years ago

Grisport is rated 4.8 based on 6,554 reviews