Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.83

4.8 Rating 7,949 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 7,949 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apex brown boots seem ok for price. They have mismatched laces, left boot has very short lace can just about tie a small bow. Right lace is fine. Disappointed quality control did not spot this. I now need to buy some laces. I emailed company no reply.”

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Posted 3 weeks ago

“The walking boots are great - but there is a problem with customer service: my boots were supposed to come with extras (boot bag, laces, etc.) — but some were missing and customer service have been completely ignoring my attempts to contact them to rectify.”

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Posted 1 month ago

“I bought peaklander boots in my normal size- they were enormous and I returned them and replaced with Everest, the first time I wore them in wet conditions both boots leaked. Grisport offered a refund or exchange. They were comfortable, and very roomy in the toe part, but not the most comfortable boots I’ve had as the soles were hard and I could feel stones etc underneath. They will probably be ok as a second pair but I will look at getting another brand as my main boots.”

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Posted 1 month ago

“I never got my package, which was disappointing. However, customer service was very helpful and gave me a refund quickly.”

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Posted 1 month ago

“I bought these shoes as they had an excellent rating for comfort and also had a good tread on them.However I didn't find them at all comfortable when I first tried them on. I almost returned them, but decided to pursivere with them. The tip of the tongue kept digging into me and had to stop walking and try and readjust them on numerous occasions. After walking with them for several weeks they are now much more comfortable.”

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Posted 1 month ago

“Didn't resolve issue with sock size too small”

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Posted 2 months ago

“Good service but the walking boots were not straight from box to be able to walk in. Don't think I'll be able to waw them again very hard on my feet.”

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Posted 2 months ago

“I bought a pair of Grisport Army patrol boots about six years ago they have served me well. The uppers are still fine as I'm particular in my waxing and polishing. The only reason I haven't been using them is that I've worn the sole down at an angel. It was giving me a bad ankle. I was in pressed by my dad boots. I purchased a new pair of Grisport walking boots. As they were under the heading of no breaking in necessarily. I walk my dog every day on quite long walks in our countryside. I find now as my feet starts to sweat the heel guards rake the backs of my heels giving me some big blisters. I've tried different socks. But nothing seems to work. You can feel where the heel support system is rubbing. As I said I've had these boots about a month now,. I use them every day, and I'm still having problems with them. The rest of the boots seems to be OK. Must admit I thought they would have broken in by now. I'm disappointed with them. It's a shame. As my old pair were great.”

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Posted 3 months ago

“Unfortunately the boots I ordered were the wrong size. I could only find that out by going on a walk with them. I cleaned them up and sent them back but as they had been worn once they could not be refunded or replaced. I have a suggestion: personally I would be very happy to buy a pair of 'nearly new' boots at a discounted price, especially if that meant that I could get a partial refund if I needed to return a pair that I had only worn once. If Grisport did that, they would get 5 stars from me.”

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Posted 3 months ago

“Returned Aztec crazy horse widefit boots back as they were to tight and to small. Refund minus the postage charge.Shame they do not stock half sizes as next size up is to big decided not to purchase any further boots as would take to long to find a pair that fits properly and need them quickly Quality was good thou”

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Posted 3 months ago

“Ordering and delivery are very good. Unfortunately the boots I ordered on this occasion have not been as comfortable as previously so I’m wearing one old boot and one new, fortunately I ordered the same style.”

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Posted 3 months ago

“Usual comfort fit and smooth leather After two wears the soles are showing signs of wear I do walk a lot and on London pavement which is hard on shoes, but it seems a bit previous to have wear. The shoes have a slightly flappy feel about them whether this will change over time is another matter. Middle of the road is about it”

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Posted 3 months ago

“Great customer service. I was advised to purchased the Pyke Wide Fit Boot for my needs and they arrived on time. A comfortable and well-made boot, unfortunately, despite regular application of the Grisport waterproofing cream, these boots are not as advertised, waterproof.”

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Posted 4 months ago

“I have bought these boots for around 14 years. Each pair lasting about 2 years. Live in them.Comfy, never rubbed walking. This order returned pair as sole near heel not glued flat, lump. Exchanged all seem good until go walking. Something little toe rubbing. OK for work sit at desk . Shame”

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Posted 5 months ago

“Realy good fast service, quality is not great on the lace area other boots tighten up firm without pain in the foot area due to the laces”

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Posted 6 months ago

“Boots were great - laces provided were too short”

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Posted 6 months ago

“Good upper. Outsole insufficiently stiff in the midstep. Fair price.”

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Posted 7 months ago

“shoes are good - would be perfect if you did half sizes - having to wear 2 pairs socks and not quite right - smaller size too small.”

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Posted 9 months ago

“Hi Grisport never got the accessory pack order was £70.82 got the boots they are great work boots”

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Posted 10 months ago

“I have now purchased 3 lots of footwear and a few other items. Good product, fits well - no issue. Unfortunately I've had 2 separate fault issues and although the return service is simple enough it takes a long time for it to be actually addressed. Secondly there is no letter/comment to acknowledge the issue or any apology. Im my opinion this is basic customer service, so something Grisport should think about.”

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Posted 11 months ago

Grisport is rated 4.8 based on 7,949 reviews