Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.83

4.8 Rating 8,090 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 8,090 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 25th October 2025

175

Anonymous

Anonymous // 01/01/2019

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“I bought size 12 hiking shoes and boots as I have done on many occasions from grisport. Both gave me pains under the arch of my foot and across my metatarsals. These boots are too narrow and have no side flex. A disappointing purchase. I now have berghaus.”

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Posted 1 week ago

“The first boots l received were too small. Therefore, l requested replacement and sent too small boots back by royal mail. They were return to them promptly as per my tracking number info. However, their systems did not show receiving them for over a week from the return date. I had to call them to actually request the replacement boots. l don't think l would have got them in their normal return and replacement period, if l didn't make that call as they were even struggling to find the return boots in the first place. Otherwise the boots in both cases were good quality. Just their return and replacement prossess could be better and faster.”

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Posted 1 week ago

“I have purchased walking boots and working shoes from Grisport on numerous occasions and they never fail to disappoint. The service is quick and efficient and the products always good quality and comfortable from the first time I wear them and generally hardwearing.”

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Posted 2 weeks ago

“The shoes that arrived initially were comfortable but were damaged. The replacements are fantastic however the customer service was disappointing. There was no return label in the initial package and getting a response regarding problems via email was impossible without raising a new complaint. There was no apology offered. In addition, there was no reply to the customer service telephone line on numerous occasions. Communication left much to be desired. To sum up, the shoes are great but the customer service was not”

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Posted 3 weeks ago

“Boots are relatively lightweight, well made, comfortable and to be recommended. The sole feels durable but does grip the ground well. Great boots bought through the wonderful shop in Grange-over-Sands, Lancaster. Helpful, friendly and knowledgeable staff.”

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Posted 3 weeks ago

“I was very disappointed with these shoes; I went for a walk and 3 minute run, total 20 minutes, and my feet were soaked… I thought you were a ‘Which’ recommended retailer but to call the shoes waterproof was certainly not true. I do also another pair of leather Grisport upright walking 🚶‍♂️ shoes who are great and waterproof. Thank you. Dirk”

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Posted 3 weeks ago

“Efficient and prompt delivery, love the boots”

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Posted 3 weeks ago

“Ordered my new walking boots from Grisport due to Best Buy rating by Which? magazine. Easy to navigate website and place order, pleasant surprise to receive free gifts with order. Boots despatched and delivered quickly.”

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Posted 3 weeks ago

“I am very pleased with my purchase of Aztec boots: light and tough and beautifully waterproof. I walked them in for a mile at a time over a few days before taking them on a 10 mile hike; no blisters yet! I was also able to change my order easily when I ordered the wrong size, by talking to a real person by phone. I have high arches and wide feet.”

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Posted 4 weeks ago

“After reading all the glowing reviews, I thought it sounded too good to be true — people saying how comfortable the boots are and that they’ve never had a single blister! I decided to give them a try and ordered three pairs. I was really pleased to be able to use the 15% welcome discount on my entire basket, even though some of the boots were already on sale — not many retailers allow that. I also received a lovely free gift set with socks, laces, and a travel mug, which was a great bonus. All three pairs fit perfectly. I’ve only worn one pair so far, but they are extremely comfortable, even without my plantar fasciitis insoles. Overall, I’m really impressed — great quality, great comfort, and fantastic value for money. Highly recommend Grisport!”

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Posted 4 weeks ago

“These boots are the best. Always buy a good bed and a good pair of boots. If you're not in one you'll be in the other.”

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Posted 4 weeks ago

“I’ve bought grisport walking shoes several times and these are equally comfortable with previous pairs but they do leak when walking in short wet grass. Therefore 4stars”

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Posted 4 weeks ago

“Brilliant boots”

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Posted 4 weeks ago

“Grisport shoes are great quality and are a good fit, and customer support is excellent if there's a problem.”

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Posted 4 weeks ago

“As always excellent, my fifth pair of Grisport walking boots. Prompt delivery, no disappointment with boots, comfortable and great to wear.”

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Posted 4 weeks ago

“Grisport is an amazing company to buy from. the walking shoes were ordered on the Friday morning and I was wearing them the next day at 3pm. All their products are really well made, true to size and comfortable to wear. Just one small problem for me, as I have visual impairment, please could Grisport print everything in black and not grey? W With sight loss, it is extrenely difficult to read anything printed in grey.”

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Posted 4 weeks ago

“Comfortable, fit well, good sole. All you could ask fir really. Didn't like the laces because they stick. Changed them.”

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Posted 4 weeks ago

“I rang for advice on which boots they would recommend and received friendly and informative help. I got a good discount and a pack of excellent quality freebies. The boots look to be high quality and are extremely comfortable on the first few outings.”

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Posted 4 weeks ago

“I had to order 4 pairs of boots before I found my perfect fit in the Grisport Glide boot. Delivery and returns were straightforward and refunds / exchanges dealt with quickly. I'm very happy with the boots and socks I purchased and delighted with the free pair of socks in the free accessory pack.”

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Posted 4 weeks ago

“Very good vslue, really comfortable.”

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Posted 4 weeks ago

Grisport is rated 4.8 based on 8,090 reviews