Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 6,651 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 6,651 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would have been 5 star but the free gift for purchases over £75 was missed on order . Customer service advised I needed to tick if required. They advised would attempt to forward gift on but nothing has arrived. Disappointing!”

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Posted 21 hours ago

“Easy to order and swift delivery, would have been 5 stars as this would be my second pair of grisport boots, my origional ones finally giving up after 8 years and were comfortable right out the box. Decided to exchange this order for a different pair (returns label provided) and am waiting for conformation my boots have been recieved.”

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Posted 2 days ago

“In terms of service, I have given Grisport a high rating even though my boots weren't satisfactory. The boots arrived quickly and when I emailed with a complaint about lack of waterproofness they responded very promptly. The return process was made extremely easy which cannot be said of a lot of companies. I am now waiting to see if the replacement pair arrive quickly and if they are waterproof !”

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Posted 2 days ago

“Love them, really comfortable from the off”

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Posted 2 days ago

“Great walking shoe, fast service and so far so good. However shoe described as water proof, not so sure it is, sock was wet after one heavy downpour. Hence 4 stars”

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Posted 3 days ago

“The walking shoes I ordered unfortunately arrived faulty but returned and exchanged free of charge. Customer comms could be better as I had no idea if my return had been received or when I would receive a replacement.”

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Posted 3 days ago

“Great boots . Had to take inner soles out to replace with pro II'S inner support soles. Great to look to see what was last sent free as now have 4 boot bags only need 1 or 2. A pair of gaitors would have been nice , if people check last order free gift or let choose between the items on offer if you spend over a certain amount. Chose Crusaders as have better hooks as other hooks on other boots are smaller or slightly bent in wrong direction so when pulling laces to tighten they eventually break. So stronger double sized hooks needed like on Crusader boots. They took longer to get used to as higher up calf. I have to buy wider fit and a size larger to fit inner soles in for planta fasciitis.”

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Posted 3 days ago

“Great boots, very warm, socks were as good, the spare laces are a nice touch as I am heavy handed and snap them regularly.”

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Posted 3 days ago

“Pleased with my boots”

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Posted 3 days ago

“I bought a pair of Grisport boots, however, I had to return them as they were not what I was looking for. The reurn process was easy, however, I was disappointed that it had not been made clear that there was a charge of £2.50. Only exchanges are free. It's a small sum, but I like complete transparency.”

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Posted 1 month ago

“Great shoes. But I had to replace the laces with a better quality as they were too thin and short. I replaced the inner soles as well as the ones supplied to flimsy. Good fast delivery.”

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Posted 1 month ago

“Loved the boots and will buy again. But not so quick after I returned for a smaller size.would be good to get a quick message to let people know that You have received the return and a prosessing time. Regards Thomas”

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Posted 1 month ago

“I bought the Black and the Brown version of Livingston but haven't had time to wear the Brown version much. The Black version is very comfortable and fits well. I think though the laces are a let down because they are rather ligtweight and do not tighten sufficiently without the leather puckering up in places. A thinnish flat style of lace would work better.”

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Posted 1 month ago

“Having bought the saracen boot, i found they were a bit stiff to start with but now are more comfortable now. Can,t say much more as i have not had them that long will review later in the year.”

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Posted 1 month ago

“I ordered two pairs of walking boots from Grisport. Unfortunately neither pair fitted me. This was not the fault of the boots but more my feet. Also, their return policy was very good and I received my refund without any issues.”

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Posted 1 month ago

“Had three pairs of boots as always comfortable however had an issue with the last pair and Grisport have responded to emails promptly and are resolving the matter to my satisfaction. Excellent customer service”

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Posted 1 month ago

“Very comfortable but I slipped on wet footpath. Didn’t have the grip I was expecting.”

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Posted 1 month ago

“Very happy with my purchase even if I did have to make two purchases. I do have wide feet and although the size 40 was fine length ways it was too narrow for my right foot (bunion!). The 41 is a much better fit but with thicker socks on it is marginally tight. However all that said they are very comfortable and after a dog walk in longish wet grass my feet remained dry. In extremely wet weather however I would opt for my leather walking boots. These are perfect for my requirements.”

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Posted 1 month ago

“Delivery was quick,as was returns and refund .However quality of the manufacture was not I expected”

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Posted 1 month ago

“A good confortable boot that you can wear straight from the box, for a reasonable price. Very satisfied with this boot”

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Posted 1 month ago

Grisport is rated 4.8 based on 6,651 reviews