Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.83

Grisport Reviews

4.8 Rating 7,723 Reviews

Shipping & Delivery

Delivery Methods

Courier

Average Delivery Time

Within 5 Days

On-time Delivery

97%

Accurate And Undamaged Orders

98%

Customer Service

Communication Channels

Telephone, Email, Live Chat

Queries Resolved In

Under An Hour

Customer Service

4.9 out of 5

Returns & Refunds

Returns Process

Easy

“V. Happy with customer service. Shoes were not the ones I thought I had ordered and sent a photo of, but are very comfortable ,BUT top lace eye on left hand shoe fell off on morning 2!!!. Liked the gifts.”

Helpful Report

Posted 2 weeks ago

“Strong sturdy walking shoes that fit well and are comfy to wear.up there with the best.”

Helpful Report

Posted 2 weeks ago

“Good but always fail at joint with heal before Sole wears out”

Helpful Report

Posted 3 weeks ago

“I’m happy with my purchase. I did experience a lifting and dropping of my special insole on my 3rd day wearing them and on every step. This lasted most of the walk but stopped a mile before the end. I was worried. But since then it has stopped and hasn’t happened again. Overall I am very happy with my purchase.”

Helpful Report

Posted 3 weeks ago

“Arrived on time and in good packaging”

Helpful Report

Posted 1 month ago

“I've had Grisport walking shoes before, comfort straight out of the box, my size 5 walking shoes have given great service although no longer keep my feet dry. So, time to replace, I thought I could just order Size 5 again and head straight out in them. I chose Lady Anaheim walking boot, ordered gel insoles and protective spray and qualified for the free walking pack. Size 5 did not fit this time, too tight round my toes, I couldn't slide the size 5/6 insole into the boot either. I compared the sole of the new boots to the sole of my walking shoes, the new boots are shorter than the old shoes and significantly narrower. I sent them back for replacement with Size 6 but kept the walking pack as I was expecting a replacement. Meanwhile, the walking trip I wanted boots for, was underway. I spotted a pair of Grisport leather walking boots in a cobblers shop in a Yorkshire village, tried them on (size 5), wriggled my toes, bought them and left the shop with them on. Meanwhile, the replacement boots were out of stock, I was issued a refund minus the cost of the walking pack without being offered the opportunity to return it.”

Grisport 4 star review on 21st April 2025

Helpful Report

Posted 1 month ago

“Excellent service and delivery. Walking shoes appear to be well made. However, unlike most other reviewers, I did not find them particularly comfortable out of the box. I have worn them quite a bit now and they are pretty much, “what I call” worn in. This has not put me off and I am now looking at a pair of walking boots.”

Helpful Report

Posted 1 month ago

“Very comfortable . Slightly narrow foot . Great value.”

Helpful Report

Posted 1 month ago

“Will more than likely use Grisport again for either work boots or even try the hiking boot selection. Very pleased with how quick my purchase was delivered 👍”

Helpful Report

Posted 1 month ago

“Amazing support, comfortable and makes you a bit more confident in walking, my only downfall is they leaked quite quickly this time, last set took a few months, unfortunately that would be my fault due to chemicals I use tho, notices the sizing has changed slightly also, I've gotten blisters from this set of boots”

Helpful Report

Posted 2 months ago

“Walking shoes very comfortable and good fit, apart from a very slight discomfort on inside of the shoe, in the bottom eyelet position. Perhaps this will disappear with more wear ?”

Helpful Report

Posted 2 months ago

“Hi, I have had 3 pairs of Grisport shoes over the last few years and they are extremely comfortable. Unfortunately the last pair i purchased has a fault. One of the eyes which the laces go through has come unsecured, seems like a manufacturing fault. I have not raised this previously because they were bought as a present, however this survey has given me the opportunity to mention it.”

Helpful Report

Posted 2 months ago

“I love my walking shoes, wish they were cheaper, but you pay for excellent quality!”

Helpful Report

Posted 2 months ago

“Well laid out and easy to used website, simple purchase process. Items arrived well packed and quickly. Boots were as described and fit nicely from the box. Will certainly use Grisport again”

Helpful Report

Posted 2 months ago

“This is my second pair of shoes and still great quality and comfort.”

Helpful Report

Posted 2 months ago

“I like Grisport boots and my last pair gave sterling service for 8 years. However, I tried two sizes of Windermere boots and sent both back as I wasn't happy with the fit. I will try instore fitting.”

Helpful Report

Posted 2 months ago

“Great product, prompt service, good value - Recommended”

Helpful Report

Posted 2 months ago

“Easy ordering, prompt delivery, comfortable boots.”

Helpful Report

Posted 2 months ago

“No problems, good service”

Helpful Report

Posted 2 months ago

“I've had many pairs of Grisport boots. Very comfortable out of the box, and they last a decent time. As with most boots the waterproofing doesn't always last more than a season which is very frustrating but I've never had a boot not leak from any brand. Overall, great value for money.”

Helpful Report

Posted 2 months ago