Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,563 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,563 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, arrived on time. Thank you”

Helpful Report

Posted 6 years ago

“The bracelet was lovely and packaged well but I decided to return it as I liked something else more. I did include the postage receipt as I sent it special delivery which was £7.20 but they wouldn’t help with the returns cost, as it’s not their policy.”

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Posted 6 years ago

“Good produce deleived quickly”

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Posted 6 years ago

“Thank you Grace & Co the earrings I bought are lovely just like the photo I will be using you again x packaging and the gift box and bag were very thoughtful thanks again x”

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Posted 6 years ago

“Love the product! Only problem was the delivery was signed for even though it would have fit through the letter box.”

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Posted 6 years ago

“Excellent customer service.”

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Posted 6 years ago

“Lovely bracelet”

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Posted 6 years ago

“Bla bla”

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Posted 6 years ago

“Exactly what I ordered but it was a deep box and would have expected sponge part to be in box for presentation.”

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Posted 6 years ago

“Great service fast and efficient - however, the earrings are tiny lots smaller than what they looked on the photo and unable to return due to hygiene reasons. I would suggest putting a photo on of actual size instead of zoomed in ones as now I’m stuck with a tiny pair of earrings”

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Posted 6 years ago

“Easy to use website, prompt delivery.”

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Posted 6 years ago

“items arrived quickly and were very nice and packaged lovely, unfortunately there was 1 item missing but once emailed the item was delivered promptly. would recommend Grace and Co”

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Posted 6 years ago

“Was received in ok packaging. I was expecting it to be presented in a proper earring box rather than in plastic and i had difficulty removing the price tag from the back of the earring.”

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Posted 6 years ago

“Pen refills as expected.”

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Posted 6 years ago

“It was okay”

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Posted 6 years ago

“Prompt delivery. Was a bit smaller than I expected but pretty and the recipient liked it.”

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Posted 6 years ago

“GOOD OVERALL. IF CHAINS HAD NOT BEEN TANGLED TANGLED, I WOULD HAVE GIVEN 5 STARS.”

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Posted 6 years ago

“Item was as described but no guarantee or instructions”

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Posted 6 years ago

Hello. Thank you for finding us. I prevent unnecessary waste, GUESS provide a small leaflet that should have been present in your package. On that leaflet, there are instructions to where to go to have your watch registered for a guarantee, and also for instructions on how to use your watch. I hope this helps.

Posted 6 years ago

“Very efficient service - delighted with the bag. Thank you.”

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Posted 6 years ago

“Delivery was quick, a little disappointed that the bracelet was in a bag and not a box but that’s Guess jewellery for you I suppose! Love bracelet and great service from Grace & co”

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Posted 6 years ago

Grace & Co Jewellery is rated 4.8 based on 6,563 reviews