Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,699 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was lovely thank you. Can I have them fitted when your Corby shop opens please? Is it free fitting ? Do you have a date for the Corby shop to be opening? thank you”

Helpful Report

Posted 5 years ago

Hi Donna. And again, thank you for finding us. We're planning on opening our Corby store up on June 15th (all being well). We're unsure how you mean for these Necklace Pendant Charms to be fitted, if we are honest but should you have any queries then by all means, nip in and we'll see how we can help.

Posted 5 years ago

“Unfortunately it would seem I ordered the wrong colour gold so I have returned my item to you and requested the correct Yellow Gold item ! 🙁”

Helpful Report

Posted 5 years ago

“Arrived on time and well packaged”

Helpful Report

Posted 5 years ago

Hi Terence. We're so pleased to see you are happy with our services. Thank you for your kind review.

Posted 5 years ago

“very nice treatment and charmed”

Helpful Report

Posted 5 years ago

“There was nothing wrong with your service or the order except that I didn’t realise that your stud earrings have a very slim stem which don’t fit my earrings.. This is entirely my fault so I shall donate them to a charity of some sort.”

Helpful Report

Posted 5 years ago

“Order just as I hoped and arrived very quickly”

Helpful Report

Posted 5 years ago

“The link to the parcel tracking did not work and it took a long time to process the order but other than that everything was fine.”

Helpful Report

Posted 5 years ago

“very pleased came in time for the birthday gift”

Helpful Report

Posted 5 years ago

“1st time shopped with Grace & Co. Very pleased with the service, considering the difficulties of these Covid-19 times. The quality of the necklace (SHRIEKING VIOLET Rose Bud Long Stem Silver Pendant) was ok for the price.”

Helpful Report

Posted 5 years ago

“Very good range of products Deliver was within a couple of days and arrived in time 👍 Presentation box and bag provided. One slight disappointment was the bangle we bought rattled round in the box so we had to add some additional packaging but other than this very satisfied”

Helpful Report

Posted 5 years ago

“Grace & co were very good to purchase with. The item arrived well packaged and was what I ordered. Easy to communicate with and also kept myself up to date on the items processing and shipping.”

Helpful Report

Posted 5 years ago

“Everything was perfect, beautiful bracelet and all nicely package.”

Helpful Report

Posted 5 years ago

“We like dealing with Grace & Co because they stock unusual items generally of very good Quality”

Helpful Report

Posted 5 years ago

“AS described and expected and in time specified.”

Helpful Report

Posted 5 years ago

“Great thanks”

Helpful Report

Posted 5 years ago

“qwertyuiop”

Helpful Report

Posted 5 years ago

“So happy with the bracelet! Mum loved it! Now we match! Super cute! Also arrived earlier than expected so it was just in time for Mother’s Day!”

Helpful Report

Posted 5 years ago

“Quick and easy nicely packaged”

Helpful Report

Posted 5 years ago

Hello, Thank you for finding us again. We hope you did enjoy your Vivienne Westwood earrings and are pleased to see we made the process easy for you. We hope that next time you return to us we could improve this to a 5 star rating for you.

Posted 5 years ago

“I ordered two charms and got the free bracelet to go with it. Everything was brilliant and I liked the personal touch left on the order summary. The only consideration I would give is that the charms were for different people so having the one box with the two charms included wasn’t ideal. That was the only consideration. Everything else was brilliant, thank you!”

Helpful Report

Posted 5 years ago

“Daughter loves it.”

Helpful Report

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 6,699 reviews