Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,610 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,610 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication keeping me updated with the progress of my order”

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Posted 8 months ago

“Prompt efficient service, good quality item”

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Posted 10 months ago

“Charms perfect and excellent correspondence and fast delivery. As they are to be gifted it would have been nice if the charms came in a nomination gift bag.”

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Posted 11 months ago

“The pieces I ordered were very nice. The reason for 4 star was because my first choice on one of the items was out of stock”

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Posted 11 months ago

“Lovely bracelet but not really what I expected Can find charms to fit it Don’t think was explained in enough detail what it was”

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Posted 11 months ago

“Fast delivery. Thank you”

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Posted 1 year ago

“Beautiful necklace although slightly smaller heart than expected. Great quality.”

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Posted 1 year ago

“My wife loves the bracelet , however the gold on both rings have faded and worn off after only a week. It was wedding anniversary gift , so quite disappointed. See both photos.”

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Posted 1 year ago

“Good communication. 4rating as 1st item chosen on line was,infact,out of stock.”

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Posted 1 year ago

“Great product and service.”

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Posted 1 year ago

“Hi received my order on time when l opened the package it seamed as though it had been leaking a bit l wasn't that happy.”

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Posted 1 year ago

“Necklace was well received.shame I forgot to gift rap the item.”

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Posted 1 year ago

“My order came promptly and in good condition. The jewellery is of high quality and looks just like the pictures on the website.”

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Posted 1 year ago

“Items delivered were beautifully packaged and lived up to standards.”

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Posted 1 year ago

“Beautiful necklace and pendant , only thing that I was disappointed with was the extension part of the chain, this can only be set to long or short, no in between options due to size of the smaller links. 🔗”

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Posted 1 year ago

“Beautiful charms, very helpful staff, arrived quickly, the only problem i had, it let me order online, and 1 of the charms was out of stock and accepted my order”

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Posted 1 year ago

“Grace & Co were easy to order from and delivered quickly too. However, the ring itself feels on the cheap side and I would say not as pictured. Its more of a delicate ring, rather than chunky I'd say?”

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Posted 1 year ago

“Found a beautiful necklace for my sister's special birthday. Arrived on time, well packaged. It is really lovely. It took some time to decide because of the wide range on offer.”

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Posted 1 year ago

“Was a bit disappointed with the packaging, but that might just be my expectation as it was a gift for someone, I had to also polish the link as it looked like it had a finger print smudge on it ,but apart from that I'm quite happy”

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Posted 1 year ago

“Brought a lovely Pandora charm online for my wife, when I went to pick it up from the store, they couldn't find the charm, took them a while before they found it.”

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Posted 1 year ago

Grace & Co Jewellery is rated 4.8 based on 6,610 reviews