Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 6,993 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering process was simple. Delivery was as scheduled and to the place requested. They use the best couriers.”

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Posted 6 months ago

Hi John Thank you for your review. Kind Regards x

Posted 5 months ago

“Nice and quick goods arrived as ordered didn't give 5 stars because the presentation box was a little damaged.”

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Posted 6 months ago

Hi Lindsey We are sorry to hear this. We try to make sure all packaging is checked before being used and sent out to ensure the best customer experience, we will pass this feedback on to our packaging team. Kind Regards x

Posted 5 months ago

“Quick delivery but no communication that it was being delivered”

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Posted 6 months ago

Hi Zoe Thank you for your review, we will look into this with our team as updates should be received throughout your ordering and dispatch process. Kind Regards x

Posted 5 months ago

“Item looks good. Only suggestion would be to make tracking more transparent.”

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Posted 7 months ago

“Delivery was slow Arrived after I need it for”

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Posted 8 months ago

“Prompt delivery of Pandora charm I ordered, shame there wasn't an option to order a Pandora gift box as this was for a gift.”

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Posted 8 months ago

“Ordering was easy and delivery was as expected.”

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Posted 8 months ago

“Ordered on line. Easy, fast and efficient service. Item arrived within promised timescale. Will use again.”

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Posted 9 months ago

“Good very nice”

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Posted 9 months ago

“All good. No problems.”

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Posted 9 months ago

“Value for money. Delivered within time scale. Easy to use website. Would definitely recommend 😊”

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Posted 9 months ago

“Product is lovely , did arrive on time ! Even though I wasn’t sure if it would”

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Posted 11 months ago

“Ordered and delivered free, good enough for me.”

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Posted 11 months ago

“Good to deal with, item packaged welll.”

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Posted 11 months ago

“The jewellery is lovely, I'm really pleased with it. My only complaint is that it was an item short & no message as to why. I later found I had been refunded for the item. But a message beforehand to say it was unavailable would have been appreciated”

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Posted 1 year ago

“Delivered well packaged. On time. No charge.”

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Posted 1 year ago

“Staff members are always welcoming pleasant.”

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Posted 1 year ago

“Nomination jewellery arrived on time and as expected with a nice gift bag included”

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Posted 1 year ago

“Great communication keeping me updated with the progress of my order”

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Posted 1 year ago

“Prompt efficient service, good quality item”

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Posted 1 year ago

Grace & Co Jewellery is rated 4.8 based on 6,993 reviews