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Grace & Co Jewellery Reviews

4.8 Rating 5,868 Reviews
96 %
of reviewers recommend Grace & Co Jewellery
Company Reviews Product Reviews
8
 Metrics Info
4.8
Based on 5,868 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Grace & Co Jewellery Reviews

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 5th May 2024
Claire B
Grace & Co Jewellery 5 star review on 24th March 2024
Louise W
Grace & Co Jewellery 5 star review on 8th February 2024
Karen H
Grace & Co Jewellery 5 star review on 6th January 2024
Pamela L
Grace & Co Jewellery 5 star review on 6th January 2024
Pamela L
Grace & Co Jewellery 5 star review on 4th August 2023
Christine W
Grace & Co Jewellery 5 star review on 15th July 2023
Lorraine Z
61
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
PAUL G
Verified Buyer
“PRESENT PURCHASED BY MY GRANDDAUGHTER FOR HER MOTHER......SHE WAS OVER THE MOON.”
Helpful Report
Posted 7 years ago
Derek Y
Verified Buyer
“Everything on time in good order”
Helpful Report
Posted 7 years ago
Neil W
Verified Buyer
“Customer service was excellent but I had to telephone twice as my on line account said my orders were zero and that gave me cause for concern until the item arrived. I do consider as an internet shopping was poor that this area needs investigation.”
Helpful Report
Posted 7 years ago
Stephen D
Verified Buyer
“It is a Christmas present for my partner”
Helpful Report
Posted 7 years ago
David B
Verified Buyer
“Ability to click and collect as well as home delivery. Process mostly straightforward.”
Helpful Report
Posted 7 years ago
Yuliya Y
Verified Buyer
“????? ???????? ??????. ??? ??????”
Helpful Report
Posted 7 years ago
Getan K
Verified Buyer
“I had to return my item as it was not suitable and got a very speedy no quibble refund. Packaging was excellent.”
Helpful Report
Posted 7 years ago
Emmeline H
Verified Buyer
“The purse is lovely. Came in beautiful bag however delivery was quite expensive.”
Helpful Report
Posted 7 years ago
Annabel T
Verified Buyer
“My order was processed very quickly .My address appeared incomplete on my order but a quick email solved the problem with a very prompt reply from customer service.The item was fabulous but the gift bag was squashed in the post a bit of bubble wrap and a bigger jiffy bag or box would solve this problem . Due to the gift bag issue this could put me off ordering for a present for someone else . I would be happy to pay more postage so the item arrives in perfect condition .”
Helpful Report
Posted 7 years ago
Megan D
Verified Buyer
“Excellent delivery and selection of products. Unfortunately I had been sent the wrong thing and got no reply after sending them an email which was quite disappointing. However I did decide to keep it anyway”
Helpful Report
Posted 7 years ago
Kyle O
Verified Buyer
“Good price, good service.”
Helpful Report
Posted 7 years ago
Terry-Ann W
Verified Buyer
“Found it quite difficult to view the items I wanted to buy on website. Had to search through everything to get to item I needed. Even when entering item into search bar you couldn't get to what you were looking for.”
Helpful Report
Posted 8 years ago
Anthony S
Verified Buyer
“Item viewed on website was not in stock at Hinckley store. Store staff very helpful and advised to order of web site to guarantee delivery. Ordered via website and paid extra for next day delivery. Item was delivered on time and well packaged.”
Helpful Report
Posted 8 years ago
Leanne M
Verified Buyer
“Lovely item at a great price, very quick delivery, especially at such a busy time. One thing I would mention is that the item came in very lovely company packaging however, the photo online showed the very swish impressive jewellery brand packaging and that might be something you want to keep in mind if buying as a present.”
Helpful Report
Posted 8 years ago
SUZANNE H
Verified Buyer
“I made a bit of a hash of the online order, the site was not easy, but when I rang I was able to finalise the order verbally, I got the order in a couple of days, and the quality of the Memory Watch was excellent.”
Helpful Report
Posted 8 years ago
Grace & Co Jewellery is rated 4.8 based on 5,868 reviews
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