Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,807 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,807 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prompt service, would use again”

Helpful Report

Posted 2 years ago

“The engineer was very polite and gave me some sound advice My machine was on a recall , I had registered, but had not received Any information from whirlpool and I am due a replacement machine I would not hesitate to call you in the future”

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Posted 2 years ago

“Was told repairs would cost a lot because the mode of freezer was very old.. they could have highlighted this to me when i gabe them the model number. They charged me over £80 for coming out so i can’t afford a new freezer”

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Posted 2 years ago

“The engineers came promptly, were polite and dealt with the problem with my washing machine quickly and efficiently.”

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Posted 2 years ago

“Prompt response, repair done next day, friendly customer service, engineer very knowledgeable and friendly.”

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Posted 2 years ago

“Would NOT recommend. Booked a service on website all confirmed to receive a phone call from extremely rude ‘manager’ telling me my booked appointment no longer available as priority went to clients who phoned in directly. When politely questioning how this system works he told me not sure why it is a discussion and hung up. Appalled by the customer service, extremely disappointing.”

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Posted 2 years ago

“I call booked Glotech for a simple part (water heater) to change on my dishwasher, 24 days ago, 2 visits, 2 no show and the dishwasher is still not repaired and standing in my kitchen floor dismentled! I have spent 4 days waiting for the work to be completed, tacking time off work. they have taken £160 in total for the work and part yet nothing is fixed!! the repair man actually added damage to the dishwasher and that is why I am still waiting to be fixed!! I am totally outrage! its a total disgrace”

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Posted 2 years ago

“Havid completed the job but I still have to use the washing machine to see if it’s working well and not leaking Looking at what he doing it some he knows what he was doing”

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Posted 2 years ago

“Your engineer was very good and polite 👍”

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Posted 2 years ago

“Very quick to come expert repair man explained in detail what was wrong with appliance thanks very much”

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Posted 2 years ago

“Excellent customer service, clear updates, professional and capable engineer.”

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Posted 2 years ago

“The engineer came for 8am (yippee - never been first for repairs before). He was jovial and interested in the job and the client. Nothing was too much trouble. I was pleased I had the man for the job. If necessary, (and I hope not soon) I would book another job with Glotech.”

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Posted 2 years ago

“Your engineer was very helpful would ring you again if needed”

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Posted 2 years ago

“A very professional service, excellent communication and the technician was excellent.”

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Posted 2 years ago

“Great service and the engineer was very knowledgeable”

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Posted 2 years ago

“Arrived on time, very helpful & polite. Reasonably priced.”

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Posted 2 years ago

“..excellent all round service, thankyou so much!”

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Posted 2 years ago

“One star is given for how polite and helpful the staff are otherwise zero stars for the company. Glotech sales state, "Make it easy..., Take the stress out.., Fast delivery. None of these applies to the company. Your service engineer could not repair my fridge freezer so I purchased a new Beco from you. I had to call 5 days later to ask about the delivery date as I received no information about this. I received an email from Kaboodle and booked a date. They only deliver on specific days in my area and could not give me a morning delivery. I told them I have a permanent commitment every afternoon on that day. Kaboodle would not agree to a morning delivery therefore I cancelled my order. 1) I did NOT find the process easy 2) I made 6 phone call therefore it did NOT take away the stress 3) I do NOT feel 3 weeks can be considered as fast delivery. I will not use or recommend Glotech or Kaboodle.”

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Posted 2 years ago

“Excellent service. Quick response. Would use again.”

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Posted 2 years ago

“Excellent service. Engineer arrived within 24 hours. No unnecessary repairs”

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Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,807 reviews