Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,759 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,759 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service man was very polite and friendly, I was told I would get a call to confirm arrival time which did not happen but I was at home at the time anyway. The machine was stripped and cleaned but no obvious fault found although it is now working again.”

Helpful Report

Posted 5 years ago

“The work the technician did was good although they didn’t manage to arrive in the two hour time slot that they’d advised.”

Helpful Report

Posted 5 years ago

“This would have been 5 stars had I not had to chase the appointment twice as the engineer had not called as promised. That said, I was not present for the visit, but my wife said the engineer was very pleasant and professional and did an excellent job on the repair. I would happily use them again.”

Helpful Report

Posted 5 years ago

“On line booking service was easy to do easy to arrange a date and time that suited me arou d my work times Engineer phoned to say he could come a day earlier then arranged good to time fiu d what was wrong with built in oven part replaced Owen working now local engineer from auto wash services sittingbourne so new area very well So far so good with repairs”

Helpful Report

Posted 5 years ago

“One of my fisher Paykel dishwasher drawers didn’t work, as usual I went through all the diagnostics that were advised in the troubleshooting booklet to no avail. Martin came identified the problem (which was not outlined in the troubleshooting booklet from the manufacturer) and returned within a week with the new part and fixed it perfectly. I could not be more pleased with the courteous and expect service received. He is truly an expert in his field. I have recommended Martin and Glotech to two of my friends so far who also have these machines.”

Helpful Report

Posted 5 years ago

“Booked an apt for between 12 and 5 to repair electric ove. Have photocopy confirming appt. waited in all afternoon but no one turned up. Globe has and Domestec seem to employ same self employed engineeers and muddle things between them. My advice, find the engineer and avoid these umbrella companies who promise much and delete very nothing but delays and broken promises.”

Helpful Report

Posted 5 years ago

“This is one of those pulled back from the edge of unhappiness reviews. My first experience with a Glotech plumber was in a word shabby. He said it needed new parts or replacing and left to find a part. What made it remarkable was when I rang Glotech - after waiting a month for the plumber to come back and finish the job - I was put through to the head of customer service who organised another plumber at no charge. The guy showed up as agreed, fixed my dishwasher, explained why a perfectly good (but old) machine did NOT need new parts or replacing and gave me tips to keep it lime scale free. So, mine is a very satisfying after sales care experience.”

Helpful Report

Posted 5 years ago

“A very efficient company. They came when they said they would, charged what they quoted and fixed the fridge when they said they would. Thank you.”

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Posted 5 years ago

“Mitko the engineer came to fix my washer dryer. He did a thorough job even through the replacement part ended up being faulty. The machine works perfectly now.”

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Posted 5 years ago

“Fridge mended promptly. Engineer very courteous and willing to help. Took a couple of trips to sort issue so good value for money. Buckinghamshire.”

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Posted 6 years ago

“Your service was good and repair was done quickly. However as you said I have a Garantee for this service. Well I have not had my receipt of my payment to you. Helen Hepburn.”

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Posted 7 years ago

“my request was not registered waited in most of the day. the appointment was rearranged and executed superbly by oven concepts 10 out of 10”

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Posted 7 years ago

“The engineer was very efficient and tidy, the parts need for repair were available very quickly, Very impressed with the service”

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Posted 7 years ago

“Fault with oven was quickly identified. Now awaiting repair once new part has been delivered. Very friendly and efficient service”

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Posted 7 years ago

“V easy to use and great to be able to pick a time slot online. However, I would have liked / expected better communication from your local agent. I had to call them to see if they were on their way and they arrived late. Obviously jobs can run on and the time slots are guides only but picking up the phone and letting me know would have been nice so I could plan accordingly. When they arrived they were polite efficient.”

Helpful Report

Posted 7 years ago

“Technician was available a couple of days after appointment was made. He was not English and it was difficult to communicate with him and not possible to have a conversation about the fault. He was polite and seemed to know what he was doing and showed me a broken heating element which he fixed. So far the repair seems to have worked.”

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Posted 7 years ago

“I am pleased with the service I received.”

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Posted 7 years ago

“The repair was completed without fuss and the price was reasonable”

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Posted 7 years ago

“Glotech turned up as arranged and the engineer knew what he was doing. The only improvement would be to confirm a shorter slot on the day ie 2 hours, or text an hour before arrival.”

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Posted 7 years ago

“Visit made on time and was efficient and courteous. Sadly it was not worth repairing appliance as would need a new motor.”

Helpful Report

Posted 7 years ago

Glotech Repairs is rated 4.1 based on 4,759 reviews