Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,759 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,759 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Turned up on time and repaired my washing machine. Would have given 5 stars but had wait just over a week for the engineer to come which was frustrating. I will use this company again if I have a problem with the washing machine.”

Helpful Report

Posted 4 years ago

“Sadly our 9 yr old Hotpoint freezer was irreparable due to parts being unavailable and also too expensive to repair compared to buying a new freezer”

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Posted 4 years ago

“Good telephone booking service and promt attendance by Engineer. I would recommend.”

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Posted 4 years ago

Good afternoon Mr Blinman, Thank you for the five star review, much appreciated. Really pleased to see you have had a positive experience with us. Kind regards, Glotech

Posted 4 years ago

“Very pleased with service. Helpful appointment booking, engineer telephoned ahead. Quickly identified the problem which did not require parts. Advised action to be taken which worked. Payment request four days later. All efficiently actioned with friendly courtesy. I will recommend to friends and neighbours. Stan Dell”

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Posted 4 years ago

“Dual fuel cooker oven efficiently repaired in two visits. Total cost not too eye watering!”

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Posted 4 years ago

“The engineer who fixed our washer dryer (Vladimir) was excellent he was very knowledgeable and conscientious. It took 3 attempts to fix and customer services did not keep me informed if what was happening the motor was out of stock and I called twice before they got back to me but am overall happy with Glotech would have been a 5 if not for this .”

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Posted 4 years ago

“Booked a repair for my washer/dryer. Unfortunately the a lot I had booked was unavailable and had to wait a week before diagnosis. Upon visit; Fault diagnosed very quickly. Engineer Dan returned a week later to fit the part and check all was working. Even with Glotech being so busy, the service was excellent.”

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Posted 4 years ago

“Had problems with my Samsung washing machine where macappliances came to rectify the fault. Lousy service and still haven’t refunded the money. Glotechs engineer came in and sorted it out the first time. I would recommend glotech to all my friends & Family”

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Posted 4 years ago

“Tumble dryer making thumping noise engineer found a broken bearing that had to be ordered. Had a call from the office within a couple of days to say the part had arrived and book another visit for the engineer who arrived on time and spent at least an hour fitting part. Both engineers very pleasant and observed social distancing.”

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Posted 4 years ago

“fgergfgfgh”

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Posted 4 years ago

“Prompt service during the virus time. Knowledgeable proactive engineer. Thank you”

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Posted 5 years ago

“Good job done thanks to Alex your Glotech engineer although the outcome was a New washing machine which I am waiting to be delivered hopefully very soon as my washing is mounting”

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Posted 5 years ago

“Still kicking myself at my own stupidity for accidentally switching off the oven, and having to call Glotech when I thought it wasn’t working! However, the repair guy was very polite and courteous. I think though, that £86 is still steep for a call out charge, especially when the visit was only 10 mins. and no work was done.”

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Posted 5 years ago

“Called out as upright freezer was not freezing - soon transpired No Frost Indesit freezer had frozen up. Pleasant repair man deduced problem and returned after a thorough defrost to confirm no other problem. Happy with attentive service though quite expensive callout fee.”

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Posted 5 years ago

“There turned out to be nothing wrong with the washing machine but the engineer who was courteous and knowledgeable gave a thorough testing of it.”

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Posted 5 years ago

“Thanks to Tim for fixing our problem Washing Machine. All is now working well ./”

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Posted 5 years ago

“The repair was completed efficiently and effectively. However I was very disappointed with the attitude of the engineer who vociferously insisted that his parking fee was reimbursed. In making the appointment I was asked about parking and explained very clearly that a public paid for space would need to be used and the person on the phone said they had noted this and that it was not an issue.”

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Posted 5 years ago

“Repair man was good an opinion was helpful. Price is a bit steep considering vist was circa 10-15 minutes and no work was done to the machine.”

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Posted 5 years ago

“Very good service. Engineer very professional. They let you know the labour costs before you set up the appointment so no hidden surprises. My dishwasher is up and running again.”

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Posted 5 years ago

“Engineer courteous and efficient. Initial online booking streamlined except I’m sure I selected 8:00-13:00 yet the confirmatory email stated 8:00-17:00. Had to chase at 12:15 on the day for an ETA, having had no contact since original booking other than this request for feedback eMail.”

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Posted 5 years ago

Glotech Repairs is rated 4.1 based on 4,759 reviews