Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,807 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,807 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and professional service, going out of the way to find the appliance problem to repair it.”

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Posted 2 years ago

“I did leave a review on Trust Pilot. Sending this after a call I had with our office just shows how poor your communication is ! Booked engineer to attend and called on the morning to be told they would be coming only to wait in all afternoon and finally called to actually be told that there was a problem with the system and no one would be coming .”

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Posted 2 years ago

“Highly recommended very reasonable. price quick excellent service. Engineer was friendly and polite”

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Posted 2 years ago

“The repair technician was very nice, very professional, and went out of his way to make sure my dishwasher didn’t leak, suggesting that if it did leak that same day to call him personally and he’d come back. I’m very happy with the whole experience”

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Posted 2 years ago

“Very fast, efficient, easy online booking system”

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Posted 2 years ago

“It cost me 90 pounds for a 2,5 minutes job only to be told that I need to buy a piece that costs 250 pounds. It did make me feel utterly robbed.”

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Posted 2 years ago

“Have used Glotech previously at my home in Barnet and very happy with the service ,at my daughters in Chelmsford and washing machine failed ,contacted Glotech online booked next day early appointment all very easy and efficient.The engineer called in advance and arrived early ,he was very professional and friendly ,after checking the issue advised in this case it would not be an economical repair. Could not be more happy with the service and Glotech will always be my first call for service or repairs .”

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Posted 2 years ago

“Javid the technician is so patient and helpful, a real gentleman at his work. Very professional, would recommend Glotech, if only there were more people who is so kind and helpful. Thank you”

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Posted 2 years ago

“Adam came early to mums and did a comprehensive check on her Hotpoint dishwasher, removing covers to check for flooding. Turned out to be something simple but he still rang later to check it was all working fine after he left. Mum was very pleased with service. She isnt tech savvy hence me writing review.”

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Posted 2 years ago

“Really great service. Polite, knowledgeable, fair price and fix the problem. Thank you”

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Posted 2 years ago

“My call for an engineer was dealt with very efficiently and the engineer duly rang to say he was on his way. He was very quick in diagnosing the problem and proceeded to deal with it very speedily I now have an up and working machine Thank you very much”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Quick, easy to get service! Max done very good job! Thank you!”

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Posted 2 years ago

“Engineer communicated well, arrived when he said, friendly efficient and got the job done quickly and neatly, I won’t hesitate to use your services again.”

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Posted 2 years ago

“Very good service. Good availability of appointments. Would use again”

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Posted 2 years ago

“The most unhappy experience. Having paid in advance for an engineer to call, he instantly condemned the Range. We then ordered their recommended replacement, paid for in advance also, together with the Gold Service charge £169 only to find that the new appliance was supplied & delivered by AO.com who left the unit without advising the tenant that the oven was not usable as the door did not open. Customer Service experience following that has been slow and we have had to chase for answers. I would have given a no star if that was possible. Rubbish! Had I known I would have ordered from AO direct.”

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Posted 2 years ago

“The service engineer was effective with the job and the customer service received was excellent.”

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Posted 2 years ago

“Clear communication throughout and warned of expected arrival time. Dishwasher repaired quickly and well and explained the fault and a suggestion to prevent it re-occurring.”

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Posted 2 years ago

“Please read this before booking an appointment through these sharks, they will take your money and leave you no better off than you were before they visited. I booked and engineer (If you can call them that) to come and look at a CDA wine cooler and have to say I was amazed when they said they would be to me the day after my phone call. The gentleman turned up at 0950 and promptly got to work unscrewing the mesh at the back of the wine cooler, he then unclipped the starter relay, rubbed it with his fingers and re-attached it, plugged it back into the mains and still nothing !! And that ladies and gentlemen was the extent of his expertise !! He then proceed to tell me that it could be the starter relay, which are obsolete or £90+VAT if you can get one or it could be the PCB which is £275+VAT, but wouldn't actually commit to either of them fixing the fault and then stated that in his opinion I should throw it in the bin and buy a new one, which, it just so happens Glotech could supply and if I bought it now they would install it for half price !!! Very decent of them to take it out of a box and slide it under the worksurface and only charge me half price for that. What tree do you think I fell out of and how many times do you think i hit my head. He then promptly left having been in the house for approximately 15mins but with the £81.45 payment which I now regret paying him, I should have just told him I wasn't paying and slung him out. I then spoke to CDA directly, the first question they asked me was to turn the cooler off for 10 seconds, then turn it back on and listen to the starter relay click, wait 60 seconds and if it clicks again it is a sign that the starter relay is faulty. Guess what, it was. Amazingly I then managed to then buy one of the obsolete switches (there not) from CDA for a whole £11 which includes post !! I then asked him how much the PCB would cost if this switch did not sort out the issue and guess what £74 !! My advice is to avoid Glotech like the plague and go direct to the manufacture of your appliance and speak to them first. CDA were amazing and even if all else fails an engineer will cost £149 but includes all parts and labour. One last thing to those of you who have paid by credit card, you can claim your fee back under the Fair Credit Billing Act which protects your rights as a customer to dispute bad service from not providing services as stated.”

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Posted 2 years ago

“The Glotech website booking system was easy to use, the call centre person was polite and informative and the technician was also polite, informative and quite right about the error on our dishwasher!”

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Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,807 reviews