Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,807 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,807 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When making the appointment for an engineer to call I gave the model details of the defective cooker hood and was invited to pay the full charge in advance. Nobody checked that the model still had spares available. Imagine my dismay when the engineer called, checked the model information on line and declared it obsolete. He was with us for just 15 minutes, no work was done. The engineer said he would seek a charge reduction, which he did but the wasted visit cost me the sum of £100. Time and money could have been saved if the availability of spares had been checked on my initial phone call.”

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Posted 2 years ago

“Andrew has done excellent job for our dishwasher spot the problem straight away ordered the part and Job done within 48 hours He was very friendly and Polite Passionate about his Job .Thank You Glotech”

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Posted 2 years ago

“The engineer talked me through the washing machine problem on the phone and advised me how to fix it, it now works beautifully. Despite making a loud squeaking noise when the drum rotated the problem was solved by cleaning out fluff between the rubber seal and drum.”

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Posted 2 years ago

“Some errors unresolved after 2nd visit but the company did ensure this was resolved on the same day.”

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Posted 2 years ago

“Had a problem with my dishwasher, this was fixed by the chap from Glotech, really helpful, would totally reccomend”

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Posted 2 years ago

“THe engineer came with the newn heater element very pleasant seemed to know what he was doing and very quick said he tested it and was working OK First time I switched it on still not heating properly or grying NO BETTER THAN BEFORE”

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Posted 2 years ago

“The engineer was very knowledgeable, pleasant and helpful. The only difficulty I encountered was that the appointment was changed twice however result was worth it.”

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Posted 2 years ago

“The engineer who came to repair our washing machine was very good. Fixed it in no time and advised what to do to stop it happening again. Highly recommend them. Would you them again.”

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Posted 2 years ago

“Very good service would highly recommend this company for repairs.”

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Posted 2 years ago

“Very quick to come out and look at my oven and order new parts and fitted in a couple of days. Adam was very quick and tidy doing the job and also advised me on which settings to use and use electricity more efficiently on my oven.,as booklet didn’t explain everything properly, so thank you for helping this oldie Adam. All staff I spoke to were very polite and helpful I wouldn’t hesitate in using this company again. Staff you can be proud of !!!! Thank you. Lynda Gibson”

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Posted 2 years ago

“Quick and efficient”

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Posted 2 years ago

“Very impress with the service the problem was sorted quickly and professional good manners it was brilliant experience.”

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Posted 2 years ago

“My fan oven is now working perfectly thank you.”

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Posted 2 years ago

“Quick response time and courteous engineer who phoned 15mins before arriving.”

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Posted 2 years ago

“They turned up on time, engineer was professional and advise me straight away what the issue was and it was best to replace the machine as the cost of repair was not worth it. He showed me the faults and why. Very good service indeed.”

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Posted 2 years ago

“The technician arrived promptly, checked what the issue was and gave appropriate advice.”

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Posted 2 years ago

“There is no complaint against the engineer. The advice given could have been done over the phone and was charged £120 for a 15 min discussion. Parts not available to Glotech that Miele had in stock and price for repair would have been three times the amount compared to Miele fixed price. Not good value.”

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Posted 2 years ago

“Very friendly unable to repair but explained very clearly the problems. No hidden extras. Would definitely recommend”

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Posted 2 years ago

“the guy did nothing - he suggested the drum was the issue. worst £80 I ever spent”

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Posted 2 years ago

“The engineer worked hard to solve the problem which was possibly due to our electrics and an old machine”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,807 reviews