Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.08

4.1 Rating 4,825 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,825 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rather slow in attaining the spare part then a further delay in getting to fit it ,.However the engineer was very pleasent and efficient when he Called on Monday on schedule.”

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Posted 7 years ago

“Never phoned back to give price on part that was needed”

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Posted 7 years ago

“Engineer was on time knowledgable and obviously experienced. Unfortunately my appliance could not be repaired so I paid the fee for a short consultation. I appreciate I had to pay for callout and 15/20mins of engineers time but would have felt happier if there had been some small reduction of the fee in these instances.”

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Posted 7 years ago

“The repair man came as planned but we are still waiting for the spare part which is vital as our frig door does not shut and we are losing energy plus food.”

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Posted 7 years ago

“Engineer polite and pleasant. He thought the dishwasher was working after his first visit but had to return the next day when the same error message appeared. He then informed me that the repair would cost more than a new machine. I was grateful there was only a one of labour charge.”

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Posted 8 years ago

“Chap who came was lovely but as washing machine didn't have an issue other than uneven feet £71 was rather painful”

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Posted 8 years ago

“The diagnostic was thorough, however it wasn't fixed, -which is fine as the repair man wasn't able to, however I was just told to pay and received no more information then; its expensive to fix and we will get more details on Monday through email. I had to push to ask if its safe the way it is. Additionally, I paid more then the quote - which wasn't explained fully either.”

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Posted 8 years ago

“The visit was quick and diagnosis of the fault was quickly made. Unfortunately the part, which wasn't carried in the van, would need to be ordered at £179 95, which we deemed too expensive to proceed with as it is likely that a new machine could be purchased for just a little more than the part. The engineer was polite and friendly.”

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Posted 8 years ago

“Good customer service, price a little high compared to others.”

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Posted 8 years ago

“I had to recall the engineer on two occasions as my fridge was still not functioning correctly. However service from Glotech was good and they sent engineers back to my property promptly and the problem has now been resolved.”

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Posted 8 years ago

“It did not.”

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Posted 8 years ago

“I thought the repair done to my washing machine was very efficient and the technician friendly and helpful but the booking of appointments and contact by the local company could have been a lot quicker!”

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Posted 8 years ago

“Top oven element repaired and working again. Down side was that had to wait 8 days between technician's initial visit to diagnose problem and the return visit to fix part. Also, cost of part was charged at £20 more than was quoted by technician, but following a call to company we reached agreement on a fair price for the part.”

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Posted 8 years ago

“That they had engineers that were able to solve the problems with my Britannia duel full range”

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Posted 8 years ago

“Fixed my oven eventually”

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Posted 8 years ago

“Hi, I have ticked 'acceptable' because although your engineer arrived as promised , the fault re-appeared a day later. Namely, the dish-washer tripped the mains electrical switch circuit, part way through the wash cycle, when it got to the drying phase. I appreciate that complex machines are difficult to fault find. your engineer is returning tomorrow Friday 18th August to have another go at it. Regards John Davies”

Helpful Report

Posted 8 years ago

“Engineers very friendly and timely - unfortunately the attempt at repair did not work and fridge is still broken. I have since bought a brand new replacement”

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Posted 8 years ago

“Although not within the alloted time span arranged, the engineer did turn up on the agreed day.”

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Posted 8 years ago

“The company you contracted was responsive and booked on time, but the problem is not fixed after 2 vists since the spare part was broken and I am still waiting for it to be fixed”

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Posted 8 years ago

“Good except the full repair took over 2 weeks. These days I'm sure we can get replacement parts faster than that.”

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Posted 8 years ago

Glotech Repairs is rated 4.1 based on 4,825 reviews