Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,812 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,812 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engineer attended and fixed our oven problem very quickly and efficiently. As the representative of Glotech he was a good example of good customer service. I would use the company again for repairs and recommend them to family and friends.”

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Posted 4 years ago

Hi Den, Really pleased to hear that you have had a positive experience with us. I will be sure to pass this feedback onto our engineer and customer service team. Best wishes, Glotech

Posted 4 years ago

“Very efficient, fixed my fridgefreezer quickly and arrived on time.”

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Posted 4 years ago

“I thought your technician was very polite and not sure he’s diagnoses was correct, as he ordered items which we did not need. He was very nice and seems hard working to please the customer,,,,,,,,,,,,,but your customer service from your central phone no. needs to be improved as they don’t seem to be able to deal with upset customers.. Tasha Lovegrove, seems to think she is always right and will tell the customer .. and that is not the service I would promote Mrs Crooks”

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Posted 4 years ago

“Quick, professional and really easy to deal with.”

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Posted 4 years ago

“That chap who came was very nice and helpful about the door on the washing machine but it's gone off again”

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Posted 4 years ago

“Very prompt and efficient. Repair sorted with minimum of fuss and disruption. Would use this company again.”

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Posted 4 years ago

“We thought our fridge had died and needed repairs so we called Glotech to fix it. Turns out, the socket it was plugged into had suddenly died. So the repairman spent 2 minutes putting the plug in another socket and STILL charged us £77 for the trip. Ridiculous! Something like that, which involved no repair and only 2 minutes of his time should have been discounted to £30-£40, for the cost of gas. Charging full price for that was total money-grubbing! We learned an expensive lesson with this company. Never again...”

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Posted 4 years ago

“Efficient, cheerful, quick service. Very satisfactory.”

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Posted 4 years ago

“I would rather not do that at the moment, we put the machine on Sunday morning on the usual setting (intensive) and the machine immediately tripped the electrics, it did this when the fitter first turned the machine on, I reset it and it was okay for about 15mins until the cycle was finnished. Obviously we can't use the dishwasher now so if your man could come back on Monday I will be grateful. Kind regards, Norman Hume.”

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Posted 4 years ago

“Engineer was excellant fixing my noisey oven. Very polite and friendly he cleaned up after taking the old parts away Will use Glotech again if needed”

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Posted 4 years ago

“Great service. Quick, clean and efficient. Very knowledgeable engineer. Looked up the price of the parts we needed and advised us to replace rather than repair.”

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Posted 4 years ago

“What it said on the tin”

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Posted 4 years ago

“The whole exercise waste of time and money. unless the duration of the appointment is predetermined . I believe the few information I provided when I was booking the appointment ought to have flagged to any experienced refrigerator engineer the possible caused and whether it would be of benefit for an engineer to visit. I will never recommend your business to any of my friends. Thanks for given me the opportunity to comment. It is never the charge-out fee that has influence my comments above but the fact that a few minutes discussion on the phone could have saved both of us time.”

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Posted 4 years ago

“Very quick. Fair price. Polite engineer. Very happy customer. Thanks”

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Posted 4 years ago

“Efficiently arranged, Knowledgeable and experienced technician seemingly knew what was wrong even before attending to the fault. This meant this was qucikly resolved and tested. When things aren't as they should be this is what is wanted. Very pleased with everything involved.”

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Posted 4 years ago

“All round excellence. Easy booking. Prompt service. Efficient repairs. Well done!”

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Posted 4 years ago

“On time and professional and fixed all issues”

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Posted 4 years ago

“Engineer Wassim came out to fix the tumble drier on my washer-drier, which wasn't heating the air. He was extremely careful with Covid distancing etc., quickly identified the problem (failed circuit board) and fitted a replecement in just over a week. Everything now working perfectly. Very pleased. Would definitely use Glotech again.”

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Posted 4 years ago

“Engineer Gavin was polite and very efficient. He also gave me some advice and was a pleasure to know. Would highly recommend.”

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Posted 4 years ago

Hi Kathy, Thank you for the great feedback on our engineer Gavin, I will be sure to pass this on to him. Really pleased you have had a positive experience. Kind regards, Glotech

Posted 4 years ago

“quick efficient service”

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Posted 4 years ago

Hi Neil, Thank you for leaving a great review! Kind regards, Glotech

Posted 4 years ago

Glotech Repairs is rated 4.1 based on 4,812 reviews