Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.07

4.1 Rating 4,849 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,849 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very prompt arrangement of appointment on line, and very easy to book. Service Engineer Alex kept us informed and phoned to confirm arrival time, well within the time slot advised. Very efficient diagnosis of the machine fault and repaired loose connection to cure the fault with the non-functioning washer/dryer heater. Would recommend Glotech in future. Many thanks.”

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Posted 1 year ago

“Alex was friendly and helpful when he visited our house. He efficiently identified the issues with our fridge freezer and later with our cooker. He made sure the cooker part was ordered, explained about the insurance and worked quickly. Very happy with his work. My only issue with the company is that there was no explanation about an integrated fridge freezer not being removed or the new one being fitted. It would have saved a lot of time if we had known from the outset.”

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Posted 1 year ago

“Alex, the technician, provided exemplary service during the repair of my washing machine. His thorough inspection and detailed explanations made me feel knowledgeable about the process. Not only was he polite, but his expertise in the field was evident, earning him a perfect 5/5 rating for both service and demeanor. Many thanks to Alex for his outstanding work.”

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Posted 1 year ago

“A swift and efficient response with no additional charges and two very pleasant and capable engineers Thank you”

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Posted 1 year ago

“After being referred to a company through Samsung who had bad reviews and a long wait, I started looking around and found Glotech. Alex came out the morning after booking it and fixed my washing machine within 20 minutes. They were also £50 cheaper than Samsungs choice! Alex was lovely and it could all be paid by card on the spot (and takes Amex!) Will be using Glotech for any other repairs when needed.”

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Posted 1 year ago

“Alex was very efficient fixing my dishwasher. He found the fault immediately and left the machine in working order.”

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Posted 1 year ago

“I was able to get an appointment within just a couple of days of calling. The engineer, Alex, quickly found the source of the problem and had the part required to fix it, at a reasonable cost. I'm a happy customer.”

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Posted 1 year ago

“Although unable to repair my washing machine, the engineer was extremely helpful on detailing what was wrong and the likely outcome if the w/m continued to be used. He gave a rough idea what the repair cost might be for replacement parts, excluding labour costs. This was very helpful and gave me the opertunity to carefully consider my next course of action. Thank you Glotech”

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Posted 1 year ago

“This review is related to our washing machine repair - door lock required replacement. The repair centre communications and messages were good. The team provided timely Engineer visits. Had some issue with the door part mix up which resulted in a delayed repair (4 visits needed).”

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Posted 1 year ago

“Just had a replacement door seal fitted for my Miele washing machine excellent service will defiantly use again 5 stars.”

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Posted 1 year ago

“I received a reply with a repair date the very next day after I got a quote on line. Price Affordable. Repair was Quick. Please with the repair. Engineer was very Friendly, polite and trustworthy. I have already recommended my friends and working colleagues of Glotech Repairs. I strongly recommend this repairs service.”

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Posted 1 year ago

“Reece was amazing, a nice guy and very knowledgeable. It is people like him that will get us to use your services in the future.”

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Posted 1 year ago

“Tip-top service The service request was booked at lunchtime and was immediately confirmed for a time within 24 hours. The two engineers - Andrew and Danny - arrived promptly the following day as arranged, and slightly ahead of time which was great with a telephone call in advance to say they were on their way. They were both really helpful, very capable, and pleasant to work with. Everything required was done swiftly and professionally. I will definitely use this company again should the need arise. Highly recommended.”

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Posted 1 year ago

“The service is exceptional. A very rapid response to my repair request and the follow up was also extremely efficient. The prices are very fair. It is not easy to get effective and reliable service these days but Glotech certainly delivers. Highly recommended.”

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Posted 1 year ago

“Dean came on Tuesday to determine nature of repair to top Oven. Needed a replacement element and luckily sourced one. Company kept me informed when part was in and in turn arranged to fit today Thursday only 48hrs from point of contact. Brilliant service and I would recommend Dean the technician AND his Company to all my friends.”

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Posted 1 year ago

“Dean arrived promptly at 9.50 and carried out the fitting of the element without fuss and no mess. Very personable young man and I would recommend Dean AND your excellent company to my friends around me. Thank you. ***** Definitely 5 STARS”

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Posted 1 year ago

“Excellent next day service identified the issue and resolved the problem. Advice on ongoing repair/replacement extremely helpful. Thanks Dean”

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Posted 1 year ago

“Really easy to deal with, super friendly, experienced staff.”

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Posted 1 year ago

“Speedy and efficient and engineer was charming.”

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Posted 1 year ago

“Hashim was really helpful and professional with his help and knowledge on today , appreciate”

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Posted 1 year ago

Glotech Repairs is rated 4.1 based on 4,849 reviews