Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.04

4.0 Rating 4,908 Reviews

76 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.0

Based on 4,908 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although l had my appointment for my repair cancelled , when the engineer arrived on the second appointment , he was professional and did a good job . He was quick and efficient and respected my property . My Neff oven after having a new element is working perfectly now and the oven light which kept going off and on now stays on when cooking . I am very pleased with the outcome and would call them out for any future breakdowns .”

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Posted 1 year ago

“My Neff oven stopped working and I contacted Glotech and they set up the appointments for this morning. The engineer Waheem telephoned in advance,diagnosed the issue and fitted a spare part straight away. A brilliant service with great communication - thankyou !”

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Posted 1 year ago

“We have been most impressed with your service in repairing our microwave. Very prompt and efficient communications from the office staff and your technician, George, was punctual and very efficient in solving our problem. Thank you.”

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Posted 1 year ago

“Offered very soon appointments. Engineer Dean arrived promptly and called half an hour before coming. Tidy work. Very quick and efficient. Would recommend.”

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Posted 1 year ago

“Very good service engineer phoned when on his way very polite ordered spare part came back and fixed it. I would recommend.”

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Posted 1 year ago

“Knowledgable call handler. Fast, really fast, service, (next day). Technician was on time, super efficient, and was clean and tidy. Would definitely recommend Glotech.”

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Posted 1 year ago

“Glotech were brilliant in ever way, from the initial phone call to my fridge/freezer being fixed. The onsite technician was polite and knew his trade. The cost of the repair very reasonable and well worth the money. I would thoroughly recommend Glotech.”

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Posted 1 year ago

“Glotech, what a gem of a company, family run business, very smart, pleasant, gentleman attended, vans all clean & smart too, best repair company I’ve ever used for domestic repairs. Thank you so much for your excellent service I will fully recommend Glotech.”

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Posted 1 year ago

“Being a household of 4 (two of which who are feral 6.5 year olds who have no idea about what “clean” means) having your washing machine stop working is always an issue! I did the normal thing: searched on Google if I could do it, decided “nope” looked for a suitable company that could undertake the job and GloTech came up. Booking an engineer was very easy and out came George. Have to say, it is a real pleasure having someone come out, diagnose the issue, order the part and (a week later) fix the machine whilst being a thoroughly nice bloke. The result: It works…I don’t need to buy a new one and I didn’t need to pay the world to do so! Many thanks and appreciate the very fast turn round. Chris”

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Posted 1 year ago

“Gary and Dino delivered this morning a fridge/freezer for our garage. They were very professional and very experienced and the service they gave us was first class. They are a great asset to your company”

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Posted 1 year ago

“Can't praise enough....had Glotech out recently to repair washing machine, tumble dryer and now dishwasher...that's the 3 done for now! Efficient, fast service.. Thank you!”

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Posted 1 year ago

“I was appalled by the inability of Glotech ( Selby) to attend my fridge freezer break down for a week . I had called out an engineer on 11 th 0ctober as it was making intermittent loud ‘ticking and knocking noises’ . The engineer could not find anything wrong and asked me to ‘record’ the noise . Not possible as ‘ intermittent throughout the day . I was charged £74 but he said that if it was worse I could call them again and no charges . Less tha 3 weeks later Sat 26 th Oct late in the evening I noticed the freezer was not working. Unable to contact them until 9 am Monday 4th I was told no one would be available until the following Monday ( one week ).!! Almost everything in the fridge was unusable and ALL the freezer food . You advertise ‘ Same day /Next day service . DO NOT use their services qfor fridges or freezers . Disgusted!”

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Posted 1 year ago

“Highly recommend Glotech. Our fridge freezer was repaired the next day. From Tasha booking our call out and Callum repairing we were kept informed re appointment. Excellent company.”

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Posted 1 year ago

“The service I received from your company when my oven fan motor broke was excellent from my first phone call to the engineer coming out every one was so helpful ..The part got ordered & was fitted with in a week ..The price for the call out wasn’t expensive for the service I received .. I would highly recommend Glotech ..”

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Posted 1 year ago

“Excellent service - dishwasher was fixed within 24 hours - booked online - no hastle - very knowledgeable engineer who brought the right part first time after we had explained the fault within our booking”

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Posted 1 year ago

“Very efficient service and I was impressed by the friendly explanation of what the engineer was doing.”

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Posted 1 year ago

“Today, 02/10/24 , I was telephoned to say that the washing machine that I had ordered would be with me within 30 mins. True to their word this actually happened. 2 engineers arrived installed the new machine and removed the old. Total time less than 25 mins, including ensuring that new machine actually worked. They also cleaned the area where the old machine had lived before installing the new. Could not ask for better service than I have received from Glotech. ,”

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Posted 1 year ago

“George fixed my washing machine today. What a great service and a really lovely guy. He gave me tips on how to use my washing machine to prevent things happening in the future. He made the whole thing effortless, fast and efficient, and the price was great, I paid about £125 in total for labour and parts and I now have a fully functioning washing machine 😍. THANK YOU GEORGE & GLOTECH”

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Posted 1 year ago

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Posted 1 year ago

“Excellent service - Kingston the engineer who came out to my Bosch Washer Dryer delivered a first class service. He called me to let me know he was on his way. It required a new part - Kingston ordered same. However when he came out to fit the part he managed to fix it and my washer dryer no longer required the new part and I was timely issued with a refund. They are an honest professional company and their charges are fair. There is good all round transparent communication between customer, Call Centre/Customer Services Department and engineer. Would highly recommend this Company and ther services it provides”

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Posted 1 year ago

Glotech Repairs is rated 4.0 based on 4,908 reviews