Cover with D&G, but when I contacted them , their agent cancelled the visit, so I was told to 'Pay and Claim' where I find and pay for the work to be done and claim it back, after getting authorisation from D&G. I found Glotech on Tuesday afternoon, which I thought were in High Wycombe, (it was St Albans, but closer than Gloucester where the D&G agent was!) and the engineer came Thursday morning! He diagnosed the issue, which needed three components and gave me the costing. It took me another three days to finally get authorisation because D&G have done away with their email address for customers, and I was being sent round the houses with a phone number to call! Finally got the permission, told Glotech and paid for the parts, one of which had to be ordered. Parts came quicker than expected, and the job was done last Friday, three days earlier than the booking as I had a cancellation. Glotech have been great-keeping me informed, helpful, and eager to please. Can highly recommend them! Definitely worth 5 stars!!