Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,807 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,807 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“George was very efficient and found the problem with my washing machine very quickly. I would use Glotech again. Many thanks Jen”

Helpful Report

Posted 1 year ago

“Friendly and knowledgable staff on both visits. Recommended”

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Posted 1 year ago

“I had excellent service from the Glotech engineers who attended, particularly Paul who came twice. He spent some considerable time assessing and solving the problem with my American fridge freezer, which appears to have been successful. He also arranged for return and reimbursement of an unused part. Service team were always friendly and helpful”

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Posted 1 year ago

“The engineers, Andrew and Danny, repaired my washing machine and were very friendly and efficient. I would recommend their professional service.”

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Posted 1 year ago

“Absolutely brilliant service, , booked an appointment straight away, brilliant engineer who fixed our dishwasher and also gave us some great advice. Thank you so much, we will definitely recommend you and always use your company now”

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Posted 1 year ago

“Hashim was excellent. Called ahead to let me know what time he was arriving and was here on time. Efficient, tidy and sorted out the issue and checked everything was in order.”

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Posted 1 year ago

“I contacted Glo Tech for the first time and Maria was amazing from start to finish! She is very knowledgeable, she went above and beyond. Will definitely use Glo Tech again. Thank you.”

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Posted 1 year ago

“This was my first experience with GloTech and I have to say they were amazing. From the very knowledgable and helpful Peter who answered the phone at 9.30am and booked my engineer visit in, to the very capable and helpful Alex who arrived around 1pm to try and fix my washing machine. The quality of their staff, exceptional service levels and overall standards are a credit to the company. Alex sadly had to give my machine the last rites as both the control panel and motor had gone. He worked carefully and methodically through the issues, was tidy and respectful of our home and I can’t fault him in any way. Alex even asked the office team to contact me to discuss a replacement which they did only half an hour after he left. From my experience I can highly recommend Glotech.”

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Posted 1 year ago

“Great service. Prompt, efficient and fixed the problem.”

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Posted 1 year ago

“Very happy with the service the engineer explained everything well and completed the repair in good time after acquiring the part. His work was tidy and he was very polite”

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Posted 1 year ago

“Cover with D&G, but when I contacted them , their agent cancelled the visit, so I was told to 'Pay and Claim' where I find and pay for the work to be done and claim it back, after getting authorisation from D&G. I found Glotech on Tuesday afternoon, which I thought were in High Wycombe, (it was St Albans, but closer than Gloucester where the D&G agent was!) and the engineer came Thursday morning! He diagnosed the issue, which needed three components and gave me the costing. It took me another three days to finally get authorisation because D&G have done away with their email address for customers, and I was being sent round the houses with a phone number to call! Finally got the permission, told Glotech and paid for the parts, one of which had to be ordered. Parts came quicker than expected, and the job was done last Friday, three days earlier than the booking as I had a cancellation. Glotech have been great-keeping me informed, helpful, and eager to please. Can highly recommend them! Definitely worth 5 stars!!”

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Posted 1 year ago

“Really fast and good service!!! Would highly recommend.”

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Posted 1 year ago

“The engineer was very polite and cheerful. He sorted the job out for me quickly and without any extra charges. To a pensioner like myself that was really good. I would have no hesitation in using glo tec again and will recommend to others. Thank you.”

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Posted 1 year ago

“Very good advice given and good product knowledge”

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Posted 1 year ago

“Excellent service. Very prompt arrangement of appointment on line, and very easy to book. Service Engineer Alex kept us informed and phoned to confirm arrival time, well within the time slot advised. Very efficient diagnosis of the machine fault and repaired loose connection to cure the fault with the non-functioning washer/dryer heater. Would recommend Glotech in future. Many thanks.”

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Posted 1 year ago

“Alex was friendly and helpful when he visited our house. He efficiently identified the issues with our fridge freezer and later with our cooker. He made sure the cooker part was ordered, explained about the insurance and worked quickly. Very happy with his work. My only issue with the company is that there was no explanation about an integrated fridge freezer not being removed or the new one being fitted. It would have saved a lot of time if we had known from the outset.”

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Posted 1 year ago

“Alex, the technician, provided exemplary service during the repair of my washing machine. His thorough inspection and detailed explanations made me feel knowledgeable about the process. Not only was he polite, but his expertise in the field was evident, earning him a perfect 5/5 rating for both service and demeanor. Many thanks to Alex for his outstanding work.”

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Posted 1 year ago

“A swift and efficient response with no additional charges and two very pleasant and capable engineers Thank you”

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Posted 1 year ago

“After being referred to a company through Samsung who had bad reviews and a long wait, I started looking around and found Glotech. Alex came out the morning after booking it and fixed my washing machine within 20 minutes. They were also £50 cheaper than Samsungs choice! Alex was lovely and it could all be paid by card on the spot (and takes Amex!) Will be using Glotech for any other repairs when needed.”

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Posted 1 year ago

“Alex was very efficient fixing my dishwasher. He found the fault immediately and left the machine in working order.”

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Posted 1 year ago

Glotech Repairs is rated 4.1 based on 4,807 reviews