Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,811 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,811 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your technician arrived on time and I have nothing to complain about there although he seemed overstretched. However, I chose your firm because it advertised that pumps were kept on the vans and you could therefore repair quickly. Your technician stayed for a total of 15 minutes, didn't dismantle anything and told us it needed a new pump (which we knew) and that I would have to wait at least a week for him to come out again to fit it because his schedule was so busy - so my poor husband after a 12 hour day at work had to spend 3 hours last night doing what I have paid your firm to do. Poor value and misleading advertising.”

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Posted 4 years ago

“Engineer arrived on time, properly masked and kept a safe distance, knew about our appliance and was able to fix the problem quickly”

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Posted 4 years ago

“Quick response to our request for an engineer to look at our dishwasher. Great communication both written and verbally. Highly recommend.”

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Posted 4 years ago

Good morning, Thank you for your positive feedback, we are really pleased to hear that you have had a positive experience with us. Kindest regards, Lauren

Posted 4 years ago

“Came quickly, resolved the issue and were very pleasant and easy to deal with”

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Posted 4 years ago

Good morning, Thank you for your positive feedback, we are really pleased to hear that you have had a positive experience with us. Kindest regards, Lauren

Posted 4 years ago

“Perfect service thank you”

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Posted 4 years ago

Good morning, Thank you for your positive feedback, we are really pleased to hear that you have had a positive experience with us. Kindest regards, Lauren

Posted 4 years ago

“Great service fixed first time out”

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Posted 4 years ago

Good morning, Thank you for your positive feedback, we are really pleased to hear that you have had a positive experience with us. Kindest regards, Lauren

Posted 4 years ago

“I am very pleased the job was done fast and with care.I would recommend this Glotech Repairs any time .”

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Posted 4 years ago

Good morning, Thank you for your positive feedback, we are really pleased to hear that you have had a positive experience with us. Kindest regards, Lauren

Posted 4 years ago

“The repair unfortunately hasn't fixed the issue. As it is situated in our garage we were told this is below recommended temp conditions and therefore another call out would be chargeable. The freezer has been in the garage for 4 years without any issues previously. For environmental and cost reasons I thought a repair would make sense but this experience suggests I should buy a replacement in future. I didn't communicate with Glotech using any of the methods below. I set up an online appointment.”

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Posted 4 years ago

“Great service, very friendly. Problem fixed very promptly.”

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Posted 4 years ago

Good morning, Thank you for your positive feedback, we are really pleased to hear that you have had a positive experience with us. Kindest regards, Lauren

Posted 4 years ago

“Charged £90 to be told my hob wasn’t working and needed replacing. Told that Glotech couldn’t supply. I’d already described exactly what the problem was. Totally ripped off. Shameful service.”

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Posted 4 years ago

“I found them to do a good clean, tidy job and all at the price agreed”

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Posted 4 years ago

Good morning, Thank you for your positive feedback, we are really pleased to hear that you have had a positive experience with us. Kindest regards, Lauren

Posted 4 years ago

“Glotech just replaced a hob in one of the flats i manage and a fridge in another. as usual Amy was brilliant from booking it in, invoicing, and arranging engineer to fit. thanks Glotech!”

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Posted 4 years ago

“Very personable and made it clear that if the problem wasn’t fixed he would come back with no additional charge.”

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Posted 4 years ago

“Struggled to find a washing machine repair service and after filling a couple of local forms for quotes and not getting any responses, i contacted Glotech! Booked on Thursday for a Sat appointment, Ben came early, checked my machine over and tested it. All since ok. covid secure, friendly, professional, no issues. would reuse. price note, please note pricing is less VAT so add this on when preparing for payment.”

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Posted 4 years ago

“blooming brilliant service - called them on the Tuesday, arrived by Thursday. Fixed on the day. Friendly engineer - followed excellent COVID hygiene rules. In an out in 45 mins and saved my life! I cannot live without my microwave :-) Thank you.”

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Posted 4 years ago

“I imagine that a fridge freezer is a low tech item. It as working intermittently. The engineer said it might need regassing but couldn’t guarantee. I’m looking for advice so naturally I say yes, do it. It worked for long enough fir him to leave. I spoke to the office and said you send him back for free to identify the problem. They said no. I’d spent £150 !!! For absolutely nothing. I will never use you again and I will tell my friends and family of the experience. I’ve now been without the FF for 6 days and had no option but to order a new one (I’m sure it could be fixed but I will not gamble another £150 on an 8 year old machine). I’m very annoyed and let down by your company. Thanks for wasting my time and money.”

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Posted 4 years ago

“Jason and his colleague were very pleasant and carried out the repair to the ice maker, although we now have a rattling sound from it. Will give it a few days to see if it disappears.”

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Posted 4 years ago

“I found the service was first class and the repair engineer very polite and friendly so all round a very satisfactory experience, would recommend Glotech Repairs.”

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Posted 4 years ago

“On time, efficient, effective”

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Posted 4 years ago

“On line booking service very easy to use. Excellent turnaround time on repair of fridge freezer.”

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Posted 4 years ago

Glotech Repairs is rated 4.1 based on 4,811 reviews