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Glotech Repairs Reviews

4.0 Rating 4,985 Reviews
75 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,985 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
“Been good so far would of liked new oven fitted sooner Can’t remember what oven I’ve bought can you tell me how deep it is thanks”
Helpful Report
Posted 3 years ago
“I had the first 2 appointments cancelled by you. Engineer came 2 weeks after initial contact to repair fridge/freezer. Engineer when he came was very polite and left no mess. Fault was a tiny fan (2nd time this has happened to my Hoover freezer - not yet 2 years old), but was charged £244.75 for a replacement plus the £81.54 call out fee. As the spare part from Hoover costs £167.06 (itself a rip off) I am disappointed to be charged an extra £77.69 for this part. Engineer was scheduled to fit new part several days later with a AM slot. After phoning asking where he is, he turned up at 15.15. Would not use this company again.”
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Posted 3 years ago
“Excellent services”
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Posted 3 years ago
“The gentleman was very prompt and helpful, when the repair was completed he returned the kitchen to normal. Also when completed he asked if there was anything I needed help with, being disabled this was greatly appreciated.”
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Posted 3 years ago
“Prompt, polite and efficient repair”
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Posted 3 years ago
“The only good thing about me using this company was Neil the repair man very polite and friendly, as for the company I rang them 3 times they said they would call back guess what they didn’t call once would I use them again definitely not would I recommend them to anyone definitely not.”
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Posted 3 years ago
It is disappointing that you feel let down by the communication with Glotech, you booked on the 6th - the engineer attended on the 7th and unfortunately when the engineer attended he did not have the correct door seal on the van stock so the order was placed for this on the same day. We completed the repair for you and apologise for the delay completing on the 13th. However I am pleased that you found the engineer met the expected standards.
Posted 3 years ago
“Sorted by a gentleman named Wojciech, extremely professional service and got the issue diagnosed and part ordered.”
Helpful Report
Posted 3 years ago
Thank you for taking the time to raise this review - your feedback will be passed to Wojciech
Posted 3 years ago
“Fantastic delivery. Very polite and efficient deliviver driver Gary”
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Posted 3 years ago
Thank you for taking the time to raise this review your feedback will be passed to Gary.
Posted 3 years ago
“Dan is fantastic, knew the problem and fixed it easily! Thank you!”
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Posted 3 years ago
Thank you for the review , we will bass this feedback to Dan.
Posted 3 years ago
“Excellent service, phoned in the morning got an appointment to repair oven for the next day and Max arrived around 8.15 and repaired within 15-20 minutes.”
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Posted 3 years ago
Thank you for taking the time to raise this review - we really appreciate the feedback and will pass this back to Max.
Posted 3 years ago
“Wry good and efficient”
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Posted 3 years ago
Thank you your feedback is really valued.
Posted 3 years ago
“The engineer kept me informed about the visit and gave me a call to say i was the next visit and how long he would be. He came, listened to what i said was happening to our washing machine. He was very efficient and didn't waste time as well as being very thorough. Unfortunately he was unable to repair has he established a mouse had chrewed through the drum casing which is not repairable. I highly recommend this family run business.”
Helpful Report
Posted 3 years ago
Thank you for taking the time to raise this review, we are proud to have a team of great engineers and it will be a pleasure we certainly will pass this feedback to the engineer.
Posted 3 years ago
“Excellent proactive service by Barry Shah— our go to person in sales over last 25 years. Lee and the installation team are courteous, efficient and do the installation with great care and consideration towards the customer. In last 6 months, we had Dryer, washing machine and larder fridge installed. Not a bit of hassle at all.. smooth, thanks. Keep it up”
Helpful Report
Posted 3 years ago
Thank you for taking the time to raise this review your feedback is really valued by the team and will be passed back to them.
Posted 3 years ago
“Excellent service from Glotech repairs. Easy to book appointment online for problem with my Rangemaster. Engineer, Paul, arrived bang on time, having first rung to say that he was on the way. Rectified the grill problem quickly, providing a professional, personable & efficient service at a very reasonable price. Would definitely use this company again.”
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Posted 3 years ago
Thank you for taking the time to raise this review. We are proud to have to many great team members, we really appreciate the feedback and will pass this to Paul.
Posted 3 years ago
“Has engineer DSI. Excellent service!!”
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Posted 3 years ago
Thank you for the review all feedback is really valuable to us
Posted 3 years ago
Thank you for the review we appreciate the feedback
Posted 3 years ago
“Had engineer DSI - arrived bang on time and fixed our washing machine in no time at all. Really happy with the excellent service! Thank you.”
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Posted 3 years ago
Thank you for raising the review, your feedback is really valued.
Posted 3 years ago
“Excellent service!! Came when expected, called ahead of time as well. Both guys were professional and polite. Will use again.”
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Posted 3 years ago
Thank you for taking the time to raise this review we really value the feedback.
Posted 3 years ago
“""”
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Posted 3 years ago
“Engineer DSI - he was helpful and knew what the problem was straight away”
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Posted 3 years ago
Thank you for taking the time to raise this review we do appreciate the feedback for the engineer
Posted 3 years ago
“Excellent service, fast friendly response, would recommend.”
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Posted 3 years ago
Thank you for taking the time to raise this review we really do appreciate it as all feedback is valued.
Posted 3 years ago
Glotech Repairs is rated 4.0 based on 4,985 reviews