Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.10

4.1 Rating 4,801 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used a total of three times now and every time it has been a 5* service from the initial booking to the final repair. A very pleasant experience with all of the staff. Thank you”

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Posted 1 year ago

“Friendly efficient service e thanks George”

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Posted 1 year ago

“Quick professional repair”

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Posted 1 year ago

“Repaired my washing machine 😃 Came to see what the fault was, ordered the part and was repaired successfully, by a polite, considerate engineer Thank You Glotech Would recommend”

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Posted 1 year ago

“Very polite and professional engineer and turned up early! Showed me what the issue was and explained why it had happened, he then fixed it, tidied up, put the machine back and was on his way. I would not hesitate to recommend this company to anyone. Thanks Daniel.”

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Posted 1 year ago

“Very helpful professional efficient thank you george”

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Posted 1 year ago

“Quick,helpful and friendly!”

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Posted 1 year ago

“Courtesy call 30 minutes before arrival is very helpful. The engineer who mended my tumble dryer was very polite, efficient and thoughtful. After the repair, he was very careful to ensure the cabinet door closed precisely - in fact he left it better than he found it !”

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Posted 1 year ago

“Had a booking for a dishwasher repair. This was scheduled for between 08:00 and 17:00 today. Arrangements were made to be available at the property all day. At 10:30 I received a phone call to reveal that the Glotech engineer was unable to attend as arranged 2 weeks ago. Furthermore I was advised that Glotech were not able to undertake the repair at any time in the future. No further help was offered. MY WORST EXPRIENCE OF POOR CUSTOMER CARE IN MANY YEARS”

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Posted 1 year ago

“Had an appointment on a Monday between 8am - 1pm, they cancelled on the day and did not show up (I worked from home to be there for them). They rescheduled for the next day between 12pm - 5pm , they cancelled again on the day and did not show up ( I worked from home again to be there for them, another day wasted). They rescheduled again for that Thursday between 8am - 5pm - a narrow 9 hour window to ensure we are ready for them! (Sarcasm) - My wife worked from home that day to be there for them. She was on a call when they showed up, guy left after 10 mins and was incredibly rude to me on the call because it's somehow our fault we weren't waiting by the door for them for 9 hours. Would not recommend, very unprofessional and very unreliable and very rude.”

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Posted 1 year ago

“Great service thanks George”

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Posted 1 year ago

“Great service quick response thanks George”

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Posted 1 year ago

“Service with a smile. Excellent. If I ever need repairs to any of my appliances I know who to ask. Thank you.”

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Posted 1 year ago

“We had a recent built-in Oven repair done by Glotech. The service was excellent and professional and we were given a very quick appointment. Customer Service was friendly and very helpful, and the Engineer was also very professional and did the job quickly and efficiently. Have also used this Company previously and would highly recomend them”

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Posted 1 year ago

“George the Engineer was great office caused a little frustration but great service overall”

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Posted 1 year ago

“Had a very quick response, work done very efficiently within the hour, very pleased and I would definitely not hesitate to use them again.”

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Posted 1 year ago

“VERY EFFICIENT, PUNCTUAL, FRIENDLY AND QUICK TO GET PARTS REQUIRED FOR REPAIRS. COST FOR REPLACEMENT PARTS WAS SURPRISINGLY CHEAP. VERY QUICK TO CONFIRM WHEN PAYMENT WAS MADE AND WHEN THEY COULD COMPLETE JOB. HAPPY TO LIAISE WITH ME ABOUT WHAT TIME THEY WOULD BE ON SITE. WOULD RECOMMEND GLOTECH HIGHLY 5*. REGARDS NEIL FORBES.”