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Glotech Repairs Reviews

4.0 Rating 4,924 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,924 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
Very expensive way to learn my fridge was dead. Have learned my lesson.
Helpful Report
Posted 8 years ago
THEY DID NIT TURN CALL 5 times and lie that were on their way
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Posted 8 years ago
Service engineer phone on the appointed day to advise time attending. Arrived on time and undertook repair as reported Excellent service undertaken by a very professional person
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Posted 8 years ago
It was difficult to communicate with the repairman because of the standard of his English.
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Posted 8 years ago
Globe has were efficient and quick, I could not have asked for more.
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Posted 8 years ago
Very receptive, quick and efficient.
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Posted 8 years ago
When I booked the call out, I clearly stated the washing machine model and that the bearings had gone. The service engineer arrived and confirmed the bearings had gone. He also said that it was too expensive to repair. The 15 minute visit cost me £90. Perhaps they could have told me it was too expensive to repair when I booked.
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Posted 8 years ago
The repair man came as planned but we are still waiting for the spare part which is vital as our frig door does not shut and we are losing energy plus food.
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Posted 8 years ago
On first contacting Glotech the call handler tried to persuade me to buy a new cooker rather than repair mine! Not a good start. Booked an engineer visit. Chap who came out was pleasant enough but didn't even I still much confidence. Said I needed a part which he ordered. Then two days later got a phone call from the office telling me I had to pay the £120 parts cost up front before they would order it. Apparently this is Company policy if they don't have the part in stock. It prevents me from cancelling the repair after I agree to go ahead. After negotiating with her we agreed I would pay half of the parts cost. Then 48 hours later I got another call saying the part I needed was no longer available so they couldn't repair my oven now (cue more sales pitch to get me to buy a new one from them) . Now I had to wait 5 days to get my £69 back again. NOT IMPRESSED AND CERTAINLY WON'T BE USING GLOTECH AGAIN.
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Posted 8 years ago
issue sorted quickly, efficient service
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Posted 8 years ago
Was kept informed of arrival time and job fixed promptly at advertised price
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Posted 8 years ago
The engineer was on time and polite. He had a record of my oven's model and serial number from a visit a few years earlier so came prepared with new parts. He replaced the part without having to order it which saved me time. I was happy with the work and cost.
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Posted 8 years ago
Had to wait an additional day as engineering went sick, and thought the service was very expensive
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Posted 8 years ago
We are very pleased with the service's he left the dish washer in working very please with the service we give five stars for the service provided
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(Ko) - Posted 8 years ago
The engineer is very knowledgeable and nice. Good job GLOTECH.
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(Tim) - Posted 8 years ago
Great service
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(Ms) - Posted 8 years ago
Engineer came the next day - on time - fixed the problem quickly and made clear any problems with the appliance - sensible price.
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Posted 8 years ago
Efficient and friendly. Excellent and professional service. I would use them again.
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Posted 8 years ago
Excellent service. Andy our engineer was very helpful and informative. Highly recommend.
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(And) - Posted 8 years ago
GREAT SERVICE FROM ALEX!
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(Alx) - Posted 8 years ago
Glotech Repairs is rated 4.0 based on 4,924 reviews